Wendy's - Troy, Alabama

Wendy's is a well-known fast food restaurant that specializes in hamburgers and is located at Address: 1101 US-231, Troy, AL 36081. This restaurant offers a variety of services such as delivery, drive-through, takeout, dine-in, breakfast, lunch, and dinner. It is suitable for solo dining, groups, and families with kids' menus and high chairs available.

Wendy's is wheelchair accessible, with an accessible entrance, parking lot, and restroom. They accept credit cards, debit cards, and NFC mobile payments. The restaurant offers counter service and a casual, family-friendly atmosphere. They have a wide range of options on the menu, including coffee, dessert, and quick bite meals.

This restaurant has received 716 reviews on Google My Business, with an average rating of 3.6/5. Wendy's is a great option for those looking for a quick, convenient meal with a variety of options to choose from. They offer free parking in their lot and on the street.

Reviews of Wendy's

D. B.

4/5

We got there just before the lunch rush as we passed through town. My guess is they were understaffed. One person taking orders and filling them. I appreciate if they were cooking stuff fresh, but a 15+ minute wait for food at a fast food chain is unacceptable. And they forgot one of my items too!! Luckily we were eating there and had not left without our food. It's a college town, I was expecting better.

Whitney Moran

1/5

Absolute worst restaurant I have ever been to. Waited 30 minutes inside for my families order. A door dasher was in front of me and waited 45 minutes and eventually left. If you asked about your order no one knew and just rolled their eyes. It was like no one knew how to make food. If I was a door dasher I def. Wouldn’t pick up an order here.

Albino Chocolate Donut Hole

1/5

They always close early. The posted hours say that they are open until 1:00 a.m however they turn all the lights off around 10:30 or 11:00. This has been happening repeatedly since they reopened.I order DoorDash and I have to cancel my orders because they won't make the orders due to being closed yet you can still place orders online. Wendy's was one of the better places to get food after working late but now you can't even do that Because they aren't even open during the posted business hours.

EntVids

5/5

The service on 8/28/24 at lunchtime was fantastic! All the food was fresh and made to order and the staff was very friendly. Very rare to find these days in a fast food establishment.

Richard Hudson Jr

1/5

First I ordered pick up through door dash as I was coming from Wicksburg to come back to Troy for the night and wanted a baconater... I pull in and there's a line it's 2 cars past the speaker mind you, I arrived at 10:23pm (meal was ready by 10:31pm) so I then proceeded into the drive thru since apparently I can't just get my order that I have already paid for Nd it's sitting right there in the counter along with my drink, anyways I dreadfully got the window to what I thought was to instantly receive my food I paid for 45 minutes ago on an app that's supposed to counter the wait... Lol I wanted to cuss and all kinds of things but I didn't got home it's like they purposely chose to make me go through hoops to get some mid food. Will never be back and if I do it'll be to turn around in the parking lot.

Khadijah Pryor

1/5

The young man at the window had an attitude because HE rang my order up wrong and I wasn’t willing to pay extra. The food was thrown together and the manager had an attitude when I came in asked for a refund .

R B

3/5

Food was cold when they brought through the drive thru window. Also they missed a sandwich but we were already back to the road when we noticed.

Chuck Wiggy

1/5

Pass this place by everything about it is subpar...they even forgot to turn on the frosty machines and it was 12:20 pm...food was horrible & burnt