Village Ice Cream and Sweet Shoppe - Lake Arrowhead, California

G B.

A Hidden Gem in Lake Arrowhead!

I can't say enough good things about Village Ice Cream and Sweet Shoppe! Their ice cream is absolutely top-notch—creamy, rich, and bursting with flavor. It’s clear they put a lot of care into offering high-quality treats. And the hot coffee? Just perfect—smooth, warm, and exactly what we needed to complement the chilly mountain evening.

What really stood out, though, was their incredible service. We arrived a bit late, not realizing they had already closed, but they still welcomed us with warm smiles and served us without hesitation. That level of kindness and dedication to their customers is rare these days and made our experience truly unforgettable.

If you're in Lake Arrowhead, don't miss this spot. Great treats, amazing coffee, and service that makes you feel at home!

M

I got the bubble waffle smores and the whipped ice coffee. Everything was really good recommend the one I got. The place was also very cozy. Will be coming here again :))

Lori H.

My experience at this ice cream parlor was disappointing. Despite speaking clear English without an accent, I had to repeat my order three times before the staff understood me. Initially, I thought the noise from a group ahead of me might be the issue, but even after they left, I still had to point to the photo and loudly say, "Dole Pineapple in a cup!" before I was understood. The service was frustrating, and unfortunately, the food didn’t make up for it—the churro and Dole Pineapple were bland. Given this experience, I won’t be returning. A word of caution for non-English speakers or those with darker skin tones: be prepared for possible difficulties in communication.

Rachel P.

Cute little ice cream shop in the Lake Arrowhead Village. Even though it's January, they were still open and serving ice cream!

My kids eat got a dipped cone with a scoop of ice cream. The scoops were generous, and my kids said the ice cream was delicious. We think next time they might try the super fancy shakes, but it would be a treat they'd need to split.

The shop also serves hot drinks and has other small things to buy (like pop-its).

Shelby B. (. M.

This is one of our favorite places to visit while staying at the Lake Arrowhead Resort. There are endless flavors of ice cream to choose from. Plus, they have sugar cones, waffle cones and even some dipped in chocolate with sprinkles - oh my!

They not only have ice cream, but candy too. I recommend treating the kids to ice cream after lunch or dinner and enjoy the tasty ice cream while walking around the Lake Arrowhead Village.

Amberdawn Y.

Their shakes are really fun taste good and come with a real glass mason jar, however the actual AMOUNT of shake they put into these 15$ drinks is the size of a small shake and I really think for the price they need to put more of the actual milkshake in!

Healthy N.

Great ice cream! I think it’s family owned. We saw two ladies running the place efficiently. Welcoming and kind. They had some interesting gifts. Coffee mug from Wheat straw. They had a sale!

Æbîlēne H.

Update after owner's reply:
Oh, this review is 100% for this exact establishment - Village Ice Cream, Arrowhead Village (two photos posted in original review). My apologies to be blunt but just shared our experience. In terms of flavour and store vibe, we've visited numerous ice cream places; here and abroad which included old ice cream places that are well kept and still has character and also new upbeat ice-cream Shoppes so I was able to compare. In terms of customer service, I still remember the young lady with curly hair who served us. Maybe she was not having a good day that time but she should not ruin other people's day specially when she is working serving customers. Judging from the owner's reply, no effort was/will be made to correct anything. Either way, it's all good. Good luck.
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Ice cream is just ok. The flavors are vaguely on point. The place is old and not kept up.
Service was HORRIBLE. I asked to taste the malted chocolate and the chocolate. I chose the chocolate. I overheard the scooper tell the cashier that there's no more chocolate, the cashier said 'just get whatever' so I thought maybe she's right and there's still enough to get a full scoop because she's the one who gave me the samples. She went ahead and charged us. The scooper then showed her that the ice cream didn't even fill a third of the cone. That's when the cashier directly told me there's no more chocolate and that I should pick another flavour. I said i don't want anything else (the malted chocolate was too sweet). She said they don't make refunds (even if they didn't have the product they made you think they had). No apology whatsoever and she acted like it was my fault picking that flavour.
Just to not make things more annoying, I just picked another flavour and had someone else eat it.
I should not have continued ordering. I actually just ordered out of courtesy because I already tasted two flavors. Im having second thoughts because their ice cream is not worth the calories. That's the first and last time we'll ever go there even if it's the only ice cream place in Arrowhead village (In case we ever go back to Arrowhead). Big bear is better.