TownePlace Suites Richland Columbia Point - Richland, Washington

Alana

I love everything about my stay at TownePlace Suites Richland! My company put me up at this hotel for an extended stay (will be 6 months by the time my work contract is over) and it is like home. It's quiet, I never here folks running through the hallway or talking loudly. I never hear folks television sets in adjacent rooms. The place is clean, safe and staff respects my space. The area is easily accessible to the highway for my work commute and close to various eateries, shopping, and more! On a good day, the views of rolling hills is nice as well as a view of the riverside depending on which side of the hotel you're on. I had the chance to select my rooms and get the chance to see both views. Breakfast options are nice, wish I could take advantage of it more but I also get to cook my own in my room which is a bonus for me. Front desk staff is so nice and pleasant, as a woman of color, they never made me feel unwelcomed in this area. 5-Stars well-earned. I would stay here again if I took another contract in the near future.

Minor cons, but no loss of stars for it as out of their control...you will hear the highway traffic drive past, weather lately has been gray but guessing this is Washington weather.

Darlene S.

Excellent stay. Staff was top notch and incredibly friendly. Room was clean and well appointed. The free breakfast was about what you'd expect but the coffee was excellent and was available all day. At checkin we were given coupons for a free appetizer at 2 different local restaurants. We will stay here again.

Juanita A. B.

So we are on our 3rd night for me and my husbands 2nd week. I love the set up. The 2 rooms are perfect for us. I can watch tv late into the night while he sleeps, he can do all his computer work while I am cooking in the full kitchen, watching tv in the other room or even relaxing in the bathroom. The thermostat being separate is a life changer for me. Suffering from a severe case of menopause we kept one room at 64 & the other at 72. Easy peasy! The only issues I really had was #1) my spy detector went off all over the place here. I spent the 1st 24 hours trying to find out why. When I was accepting the fact I was safe I relaxed a bit. #2) I hate the TV. The fact every time you want to search the guide it sends you to their programming. You can’t watch one channel while checking the guide. After a weeks stay it gets annoying to say the least. It’s my least favorite tv set up in all our stay’s so far this year and this is our 4th state and I couldn’t count the rooms. I appreciate the level of clean tho. We will definitely be repeat customers. Edit: figured out the tv. Menu/guide different buttons so small you need a microscope to see

bobby S.

The TV system sucks (Marriott infomational system tied into control of TV). The remote can't turn the tv on or turn it off. There's always a stream on Marriott Channel about some guy going to Mexico and buying 25 hotels. That's great but don't count on your tv working. Coffee at breakfast is sporadic. Staff will lie per convenience. Older hotel than it looks.

Michelle T.

I can't say enough positive things about the staff at this hotel. Everyone was so polite, respectful and helpful. Amazing service.

Castle K.

It was good to stay at a Marriott that has such anamazing team. From the moment I checked in till I checked out was nothing but a great experience. I look forward to my future stays here.

Michael N.

I've traveled to multiple TownePlace Suites and this one doesn't quite measure up, unfortunately. Overall, it's clean good views up floors 3 or 4. Very close by quality restaurants/bars -- easy walking distance. Free parking is fairly plentiful. Front desk tries to be helpful.||On the downside, there is no swimming pool, neither indoor or outdoor. The door entry technology is old and fails frequently. I had to change out my door electronic key 3 times! Time to replace the system. The bathrooms are dates, using curtains and having thin towels.||Breakfast is squeezed space wise, and not as good as other TownePlace Suites I have stayed at. Even worse, when I arrived for breakfast at 6:30 a.m., the main dining area trash can was already full to the top! And there were hardly any egg items remaining to be consumed, and the coffee was lukewarm. The cups used for waffle batter were insufficient to truly make a full waffle. Where's the server!!||If you're unlucky, you'll get an "upgrade" that faces a major highway and impacted by noise. Thankfully I bring earplugs.||Last, the value (nightly cost) this time of year is terribly overpriced. To pay over $200 plus tax for this experience does not reflect good value.

Stephanie D.

Absolutely perfect room for us. Spotless, well appointed little kitchen, fantastic shower, extremely comfortable bed, full control of the temp vs. having a limiter, and incredible customer service. It fur baby was even welcome. We will definitely stay here again!