The Lounge at Masselow's - Airway Heights, Washington

The Lounge at Masselow's

The Lounge at Masselow's is a highly-rated dining and entertainment venue located at 100 N Hayford Rd #103, Airway Heights, WA 99001, United States. It can be reached by phone at 509-481-6227 or via their website at northernquest.com.

This establishment specializes in providing a comfortable and trendy environment for guests to enjoy great cocktails, wine, and beer selections. With a focus on customer satisfaction, The Lounge at Masselow's offers fast service and a wide variety of food options available for both dine-in and delivery.

One of the standout features of The Lounge at Masselow's is its cozy atmosphere, perfect for solo diners, groups, tourists, and those seeking a welcoming environment for all, including the LGBTQ+ community and transgender individuals. The venue is wheelchair accessible, ensuring that everyone can enjoy their visit comfortably.

Boasting a great beer selection, delicious happy-hour food and drinks, and a well-curated wine list, The Lounge at Masselow's has earned a reputation for excellence in the local dining scene. Their commitment to providing a high-quality experience is further demonstrated by their acceptance of reservations and the availability of credit card payments.

For those looking to enjoy a meal or drinks in a trendy and comfortable setting, The Lounge at Masselow's is a top choice. With free of charge street parking and a nearby parking lot, accessing the venue is convenient for all guests.

Customer Reviews

The Lounge at Masselow's has received 18 reviews on Google My Business, with an average rating of 4.1/5 stars. Many patrons praise the exceptional service provided by staff members like Trista, who enhance the overall dining experience with their attentiveness and personalized recommendations, such as the mouthwatering Buffalo chicken crisps.

Overall, The Lounge at Masselow's offers a delightful blend of top-notch service, diverse menu options, and a welcoming atmosphere that has earned it a loyal following and a well-deserved reputation as one of the best dining and entertainment venues in the area.

👍 Reviews of The Lounge at Masselow's

caroline C.

1/5

Absolutely the worst server ever!! Sat down in front of the fire. Dirty table. Waitress brought a towel over to clean it. Ignored us then finally said how is your night. Then disappeared for 20 minutes. Finally went to the bar to get our own drink!! Girl needs to find a new job that is not in customer service. Ordered a wine from the menus to be told it was unavailable!

Elizabeth P.

5/5

The Lounge at Masselows is where it's at.....Trista was amazing as usual and brought out Buffalo chicken crisps which are the BEST Nashville Hot chicken Ever!!!!

Ted D.

5/5

Great service and some unique drinks! Ordered the smoked Manhattan. The presentation and flavor is awesome! You must give it a try.

Benjamin

2/5

This was our second visit to Masselow’s Lounge. The first visit was great. The food and service were fantastic, although it was a mid-week evening. Our visit tonight (Sunday around 6pm) was not at all what we expected. Service was incredibly slow. The lounge was fairly busy but we ordered our drinks, appetizers and main courses immediately. Our drinks came about 15 minutes after we ordered them. The appetizers (popcorn and a charcuterie meat plate) took nearly an hour to arrive from the time we ordered it. And it only came after we asked why it had been so long. We were told the “manager would check on it.” After having waited over an hour for our entrees and seeing other tables that arrived after us be served their entrees before we even had our appetizers, we decided to leave. We were never given an explanation as to why two other tables that arrived after us received their entrees before us (there were only 2 of us, each with uncomplicated orders). Customer service was severely lacking. As a couple that spends a great deal of money at the resort and maintains VIP status through the Camas program we were highly disappointed. We are hoping this is an exception to the norm and will be utilizing the other fantastic Northern Quest restaurants for a while as we have never had that poor of an experience here before. Fingers crossed they improve or we will not return in the future nor recommend others dine there.

Erik V.

4/5

When I stay at northern quest I usually stop at this bar because it's relaxing not over crowded. The bartenders are friendly and easy to talk to as well. It's a nice place. I have never had a bad experience there....ever ! !

Mike P.

1/5

Me and my wife sat at a table to get a drink and dinner no one in the lounge two people at the bar 2 waiters just waking around never came to our table the bar tender came over and brought us menus sat there another 20 to 30 min no service finally got up and left.

Bill G.

4/5

Peppermint Martini was very good I heard. Great selection of appetizers and dishes. Really reminds me of the bar at the Aria in Vegas

Joellyn R.

5/5

We had a nice meal, and the drinks were fantastic. Celebrated our 18th wedding anniversary!