The Cranberry, Ascend Hotel Collection - Morgantown, West Virginia

Robert L.

Stayed there at the spar of the moment with a group of friends. Place was everything you could possibly want! Excellent service from the get go, clean beautiful room, friendly, helpful staff! This place has it all. The Owner, Scott, took time out of his day as we were leaving to give us some history of his place. Great place to stay! Restaurant right across from entrance with another group of friendly staff and amazing food! Will definitely be back ! !

Katelynn

Positive: Very modern updated hotel very quiet in the rooms Negative: The bathroom was disgusting. Orange mold in the shower, old soap on the shower floor, clump of black hair by the toilet. It was late by the time we got to our room and we have small kids and had to be up early the best day or we would?ve informed staff

Josh L.

Great little place just outside of town, which made it perfect for the football game and wrestling camp the next morning. Very clean and fresh. Simple, cozy layout in the room we were given. Hot breakfast in the morning is only $5, and kids eat free. They also have an on-site restaurant that is open late! Will return when in the Motown area.

Rodney F.

I stay here when I'm working in Morgantown . The service is great. They have a 5 dollar breakfast that is great. Right across from the hotel is the Tropics restaurant and bar, which serves a delicious prime rib on Friday nights

Mark N.

Super clean and comfortable! A lot of little unexpected touches, like bar, snack room, coffee 24/7 in the lobby! Excellent service…really nice folks!

Kirk

Positive: Clean, quiet, nice folks at front desk. Negative: need some exercise mats in fitness room, as well as clean up wipes to wipe equipment down. Also a water dispenser in fitness room.

Claire F.

Beds and pillows were terrible and the sheets were scratchy and reeked of bleach. Light poured into the room from the lack of curtains as well.

This hotel is very nice looking, but lacks the most important aspect of a hotel-a good place to sleep.

I payed a bit more and booked this room because it had a higher rating on google but that was a terrible choice. I would never stay here again.

We came here on a weekday and the bar next door was absolutely packed. Did not have the same issue with sound as others wrote about but the large parking lot was so full that I had a hard time finding a space.

Staff was friendly

Adele B.

We stayed at this hotel for one night while on a road trip. We read some of the reviews and saw the star rating and thought we could give it a try. The staff member we encountered that night seemed friendly and professional, which got our hopes up about the hotel. We were given a room on the main level and were told it was one of the nicest rooms.
I beg to differ.
The room was obviously freshly painted, but the chemical smell was very strong. But we were tired and it was late, so we decided to stay despite the odour.
The beds were uncomfortable and the pillows were quite hard. These conditions didn't make for a restful night, but it was especially annoying being so close to the highway. You could hear every truck and car driving by. I sleep quite heavily, and usually nothing bothers me or wakes me up, but this did, and it woke my family up as well. None of us got more than an hour or two of sleep.
In the morning a different staff member assisted us, and it was clear she couldn't have cared less when she asked about our stay and we mentioned our concerns. Even as we loaded our luggage onto a trolley, the wheels were broken and it took more effort than it should have to push the trolley to the room and out of the room. I think we might have been better off trying to carry it all ourselves.
Overall, I would not stay here again.