The Bake Shop (Union Gap) - Union Gap, Washington

Carley B.

I love this freakin place so much. I’ve been going here for over 5 years and I can’t believe I’m just now writing a review, but this establishment is the best for all of your weed needs - the best part about this place are the owners and the staff they have. I think I have chatted with just about everyone there and each and every person welcomes me with open arms. I mean, we’re all just homies. Anyway, love you guys and will always continue to support!

Dan L. (. B. D.

Love the verity and the budtender Christian & owners are very knowledgeable & helpful. They suggested Phat Panda’s Gary Payton flower. Smoking some now and very happy. Very good !

Ivory K.

Ordered online and didn't get the "20% off ALL online orders everyday" like the website states. My order was also placed after 3pm, so I was at least expecting the rush hour discount, but no. Something about my order already being locked in and that it wasn't in the marked bag for the discount?

Anyways, this price confusion/differential thing happens way too often for me at this specific store and it's honestly a little confusing how the discounts run. Only store I ever have problems with when it comes to pricing/discounts. Aside from that, nice shop overall and bud tenders are always cool.

G L.

Would be cool if you stop the false advertising with the “all online orders 20% off” because it’s not cool when you have a set price online but tell me it’s already on “wholesale” so it can’t get the 20% discount…then why do you have a banner in the online menu that claims “all online orders” yeaaa, i’ll take my business elsewhere this place has constantly been getting worse and worse especially with the online prices/orders. Also, maybe start putting whats on whole sale and what isn't on the online menu or idk maybe change the banner to say “on selected items” I seen the response you have with another review and I get it but you could be actively trying to make it less confusing..Like ugh changing the banner

This is the only dispensary in all of yakima with these problems with the others like happytime and local roots they actually have everything discounted this is the only one that plays by its own weird rules that make no sense..

Grand I.

Came in for a pick up order Chantelle including the rest of the staff are always very knowledgeable and extremely helpful at making sure my order was correct. They even helped me pick out a substitution on the order as well! The Bake Shop is #1 in making sure customer satisfaction and experience is always met! It’s a 10/10 in my book. Lastly the flavors, prices, and discounts are unmatched!

Athe N.

D'Angel (I hope that was their name, they were the sweetest ever!) was so nice! 11/10 customer service <3 I wish I lived closer so I could come more often lol she made my birthday one to remember

Lesley S.

Caitlyn was very helpful, had outstanding customer service and kept the line moving fast (she was the only person at the register) There were 3 people ahead of me but my wait time felt like a flash. My overall experience was great. Definitely coming back.

Dabber D.

Terrible customer service from the dude wearing a face mask and Renaldo jersey. Initially, I bought a Kraken Vape from the guy with the long hair and he was great. He went into the back to find me this vape because their selection of rosin vapes was nonexistent. However, it was a faulty vape that didn’t work at all.
I came back after a couple days after a camping trip and the guy with the face mask and Renaldo jersey told me it was a 24 hour return policy but could clearly see it was an unused vape cartridge. I couldn't even take a single hit off the cart since it was faulty.
I gave them back the vape and told them Id never come back.
If you're looking for quality and service, don't come here.

*responding to rely comment.
So you had a tester that could check if it was ok, and Ronaldo still stood there and told me sorry no returns? And I didnt “chuck” it. I slid it back to Ronaldo and said I will never shop here again. Anyone reading this do yourself a favor and go to altitude in prosser. I went there after this and they were super friendly and had rosin carts in a fridge. This owner is obviously emotional blowing it out of proportion that I chucked the cart at his employee. The fact that you wont recognize that it was a complete flaw in your service training to tell the customer, hold on, let me test it for you and make sure it works, says alot about you. Oh hey sir, the cart works, it must be your battery. I wouldve said oh ok cool, thank you! If the cart was truly still good, I will retract anything negative about kraken vape, but theres no telling if this owner is being honest.