Vera Z.
2/5
It looked like a perfect location for us and nice room for a great price. I booked it 100% pre-paid through 3rd party (my bank travel agency) and never got a check in instruction. I was surprised but decided it could be on place. Finally we stuck outside with my feeling not well 4yo with suitcases in freezing temperature right in front of the entrance door. Even though we arrived later than check in hours started. I was forced to call the number and guy on the phone held us outside over 1 hr while finishing check in process including additionally 1 day deposit not mentioned while booking. No staff on place.
After we got access code we could step inside. There was high stairs right behind the door. So no strollers, or disable access which we fortunately did not need. Our 2nd floor room was really nice with pretty large bathroom. The stuff in the bathroom was slightly outdated with some rust here and there but overall pretty clean and had evetything like shampoo, conditioners, towels, etc. The bonus was a bathtub not a shower as more often happens. Nice view on a quite park with playground. The room was also clean yet very basic with TV hanging in the corner, coffeemaker, and mini-fridge.
The day we arrived was the holiday and guys in the house were celebrating with loud talks and music. But we were too tired and fell asleep despite this. Please note. The audability in the room is house level not hotel. You can hear guys passing by, talking... Even see light from the hall around your room door all night. And more annoying was TV light when it was turned off. It lighted room pretty well during the night.
There was a common kitchen/rest area right in front of our room. And one day guys were listening music and playing board games with pretty quite tones. But it sounded like they were doing this in my room. My kid goes to bed around 9pm and I was forced to ask guys in the kitchen to turn the music off to let my kid fall asleep. Fortunately they understood.
Another issue happened with hot water. For some reason water got cold in the middle of shower and hot water did not come back in 1 hour but was ok next day. Called guy again and they had no idea why. Maybe because of boiler capacity. So don't take shower too long.
Last night my kid caught cold and had light fever. We asked about 1-2 hour later check out but were rejected because of "cleaning schedule".
We are frequent travellers and this place could be our favorite and constant place in Seattle because of convenient location for our purposes and overall room condition. But unfortunately... Poorly organized service kills everything. At least, guys responded back and returned deposit without delay. But next time will look for something different.
