Steak Escape - Mt Hope, West Virginia

Steak Escape is a popular and highly-rated restaurant located at 65 Crossroads Mall Room D - 1, Mt Hope, WV 25880. You can reach them by phone at 42561990 or visit their website at thesteakescape.com.

Specializing in sandwiches, cheesesteak, fast food, takeout, and more, this restaurant is perfect for a quick bite, lunch or dinner. In addition to their delicious menu offerings, Steak Escape is also known for their friendly atmosphere, great for college students, tourists, and families alike.

The restaurant offers various options for dining, including delivery, takeout, dine-in, and seating. They also have a wheelchair accessible entrance, parking lot, and restroom. Their specialties include coffee, comfort food, and salads.

With an average rating of 4.1/5 on Google My Business, Steak Escape has received 355 reviews from satisfied customers, making it a top choice for anyone looking for a satisfying meal.

Some additional points of interest include their acceptance of reservations, credit cards, debit cards, and NFC mobile payments. The restaurant is also kid-friendly with a kids' menu, high chairs, and a free parking lot.

👍 Reviews of Steak Escape

Bret S.

2/5

Waited 30 minutes in line before we made it to the counter, why? It wasn’t because it was a lunch rush or that there was a long line of people in fact there was one person in front. The staff was so focused on the door dash orders coming in they forgot to look up at the people in front of them. After making it to the counter to order we waited another 10 minutes while they scrolled on the iPad looking at you guessed it more door dash orders. When they finally took our order we repeated no lettuce several times clearly but after opening our sandwich was swimming in lettuce. I understand the mall isn’t as busy as it used to be and doordash brings in a lot of revenue but if you can’t handle both in person and online line orders maybe in person ordering shouldn’t be an option anymore.

Rebecca K.

1/5

It was my first time here and wanting to give things a shot. I ordered my food and they made a mistake so I called and asked them if I could have it redone for me and the owner seemed understanding. Today I called them to have them redo my order and the owner left at 5 so I spoke to someone else. I could hear the assistant manager in the background disrespectful and not nice at all. So I said I’d come back the next day. Well I’m going to pass and hope no one gets treated with such disrespect. Im not going back again with the negative people who work in this environment. Learn to be nice to your customers or don’t work in the customer service field!

James R.

1/5

The food is so bad. I tried having my food remade only to be disappointed again, and I thought it was the day I went or something but I don't think it's how its prepared- I think it's the quality of the food itself. 20$ for McDonald's quality steak and hate to say it but the nastiest fries- I wouldn't even compare these fries with a restaraunt as low quality as McDonald's.

Daniel P.

3/5

Food was assembled poorly. Sauce all over outside of wife's wrap. Couldn't even pick it up without a mess. Other taste was good, service was friendly.

Nicholas P.

1/5

0 stars if I could to the owners and management. Employees are great but yall only staffing 2 people to run the whole place is ridiculous. They need paid more for that kind of work load and with the amount of business coming thru maybe consider bumping up that payroll budget so your customers can actually get waited on. Waited for 10 minutes and just left because they had a crowd waiting on food or to order at all.

Yvonne O.

2/5

Bread under baked , fries overcooked, bread was not completely filled with meet you can see in photo. For the price they charge I was expecting better quality. One good thing about it was the staff is really friendly, They are the only reason i gave 2 stars

Cristina B.

1/5

Don't have this, don't have that, oh oops let's fail to also mention we don't have this either. Grand escape, they didn't have mushrooms (but failed to mention that while I was ordering) no ranch for fries. And kids meal just thrown in bag. Not happy at all, and the way the cashier acted was as off she could care less to even be there. And when you go to eat you see hair in the fries, threw up instantly. They don't have hair nets on and they are all hovering over people's food. Disgusting!

Ttam S.

5/5

The line was very long however when we did receive our food it was delicious highly recommended for a steak sub