Sleep Inn & Suites Moundsville - Wheeling - Moundsville, West Virginia

Krista G.

We (4 of us) have been here for a month with 6 to 8 more weeks to go due to water damage to our home. One of our rooms is an accessible room to meet my husband's disabilities. The accessibility for his wheelchair is fantastic from getting in the room as well navigating throughout the room and bath. The entire hotel is clean at all times, amenities are fantastic, and the staff is beyond kind. So many of the staff feel like friends and family now. They are always kind, helpful, and cheerful. The free breakfast is always fantastic with tons of selections every morning. I so recommend Sleep Inn Moundsville to everyone.

Ram K.

Nice hotel. Great food, clean room, friendly and helpful staff, and great location with food places around.

Ron R. J.

Overall, I gave it a poor rating because my girlfriend is deaf, and the TVs did not have close captioning, and there was only One older lady on duty and she could do nothing to help us. She let us try another TV in another room, but none of the LG TVs had closed Captioning the kicker was the TV in the lobby was an insignia and had closed captioning no problem, which did me no good

Biscuit M.

Barb was a pleasure during check in. Rooms are clean and well kept. Location could use a new road paving.

Anonymous

This hotel was a pleasant surprise. The staff was very friendly, even with new software issues, the hotel and rooms were spotless, even the corners in the bathroom. The beds were comfortable. Linens clean, towels clean. I could not find fault anywhere. The breakfast was top notch and neatly laid out and kept stocked, counters and tables wiped down. It was so nice to have this experience. Over the past five years or more I have not experienced the pride taken in this hotel. Kudos to the manager and the staff.

Anonymous

Friendly, welcoming staff. The rooms were very spacious & felt very comfortable and home-like! The breakfast hours were great running from 5-10am, on top of that it was good & had many options to choose from. If you are a smoker(like myself) there was a separate smoking designated area that was nice! The hotel sits around lots of restaurants & stores! Definitely will stay again my next visit, and give it a 15/10 overall experience!

Akshat S.

The only reason I recommend 2 out of 5 is because of the location and the cleanliness of the motel.

The experience was not so very pleasant. My group was having a supper in the dining area and some crazy teenagers just barged into the hotel. They were very lound and also harassing me and my family. One of the fat boy was literally threatening me and my wife for no reason (other than our skin color). There was nobody on the front desk to stop them. I was looking out for the receptionist but she very conveniently showed up right after those brats were out. I asked if this was normal and she told me that they were not supposed to enter the property. She then checked the back entrance and it was not even locking. This was a safety concern and was completely neglected. Unfortunately the staff is incapable to understand that some tourist also visit from places where they do not encounter racism on a daily basis.

Next morning, my group was at the breakfast at around 8:15 am and the food was already out. There were no breads, no bagels, no milk. I asked if those were going to be refilled but the staff member very conveniently told that the lady taking care of the breakfast was absent. It was very surprising because there is a Walmart right next to the motel like literally 1 minute walk but the management didn't seem to care about it. We paid for an unlimited breakfast for 6 and none of us got to eat anything much. We were all vegetarians so there is always very limited options for us but this time we didn't even have any options.

The management in general was very bad and completely destroyed our mood.

Donny K.

Great rooms, friendly staff and great breakfast. Highly recommend