SeaBreeze Vacation Rentals by Vacasa - La Jolla, California

Elizabeth V.

Wish I could give this company a "zero stars" review. Worst ever! We rented a beachfront property on Beach Rd in Dana Point. We arrived to find a full construction crew camped out on the patio and working on an enormous beach project. Sea Breeze told us that they didn't know the owners were "shoring up" their beach and there was nothing they could do for us. We had no beach or patio access until the last day of our vacation. Sea Breeze offered 5% off on a future stay. Laughable! There will definitely not be any future stays with this crooked company. Save yourself the stress and headaches .. rent elsewhere!

Edesa K.

Where do I begin? MAL-273 - CHATEAU DE MALIBU
6 BR7.5 BA14 GUESTS....The pictures online are amazing. Unfortunately, aside from the views and exact physical stature of the house itself, what you see is NOT what you get!
· master bedroom was 86 degrees. The AC was not working.
· very very poor internet connection
· stovetop make a ticking sound every time we cooked
Mold on the shower faucet
· Rust on the toilet bowl cleaner
· The safe door posed a huge risk to my kids that wanted to go down stairs to do movie night in the theater. That is not normal wear and tear. That is a huge liability risk had anyone gotten hurt with that big metal piece hanging out.
· The wall in the racquet club room falling out is not normal "wear and tear". To have a piece of wall just hanging off from the top is a huge liability and risk to my kids and family.
· Pyrex and pots had previous customers old food stains on them
· Broken microwave
· Pee stains from previous guests on toilet
· Doors to the guest house and main house did not lock. That is a safety risk.
I have proof I tried reaching out to them cuz text while there and still got denied compensation back for this awful experience that ruined our vacation.

V A.

Sea Breeze Rentals deserves a ZERO. My family rented a vacation home in California and when we got there, the home was disgusting and in disrepair. The pictures on the website are beautiful and pristine and the reality was horrifying. We left 3 hours after arriving and they would not refund our money. We ended up paying for lodging at another hotel, doubling the cost of our vacation. Sea Breeze would not call us back with the status of the re-cleaning. There is no management. They give a canned response and sound like robots on the phone. The refrigerator was falling out of the wall, there was a giant hole in the wall, a huge hair ball in the master shower. The linens were absolutely disgusting, makeup and bodily fluids all over them, dead bugs, dust, food, and debris everywhere. There was sand on the appliances and furniture. All of this during COVID. No cleaning signs posted or safety precautions taken. This was the worst experience of our lives. Completely ruined our vacation. A restaurant moved their operations out in front of the 'quiet' neighborhood advertised and we were not notified prior to our visit. BUYER BEWARE. Don't waste your time, money, or energy on any Sea Breeze Rental. This place was a DUMP and the customer service was TERRIBLE.

Sohaila M.

We had a 37 year reunion with high school friends from all over the world. All women and was very important to have a nice place to stay. After 5 days we went to Las Vegas for another 4 days. I reserved this property after reading all the reviews and talking with the management of the property in length, i was reassured that this is a "VIP" or I should say a "luxury" property. I also discussed one of the reviews that mentioned this house is old and dusty and that the pictures were misrepresented on their website. Once again, i was reassured that the person who wrote the bad review wanted her money back and was not a true claim about this property. Based on their presentation of the house we even bought insurance so if anything happen to this "VIP" house it can take care of it. Our experience was horrible from condition of the house to service that we asked and never got. The house was old and dusty as the other review explained. The sofas had duct tapes on them, the bathrooms's tubs were moldy and dirty. The cabinets and closets were old and smelly. Lots of owner's junk in the cabinets. Two of the bedroom windows was covered with old films. The view of the outside was nice but the yard was not clean as the picture showed. We were told not to use the barbecue on the picture and instead they had an old black barbecue to use. We called and complained and the person on the phone apologized and said they will send cleaning crew to clean the bath tubs and the house right away. The cleaning crew never showed up. Later that day a gentleman came to check on us and we complained to him he went and came back with more toilet papers, soap and clorox so we could clean it ourselves. I called a few more times and left messages but no one would call us back. After the trip i contacted them but very hard to get hold of them. After two months of emails, calls and emailing them the photos they finally sent me an email offered us $500 voucher for the next stay and I was asked not to give them a bad review. Very disappointed of this house and the service, we paid for a luxury home and did not get what we paid for. They never took responsibility and not even apologized. This review is to let future renters know to be aware. This house is not a "VIP" or in other words a luxury house at all. Please see pictures of the house that we took. I have more pictures and details of my letters, complains and pictures that all are documented with date and times.

Shellie F.

We chose our rental for several reasons, location, price, my dog was permitted and the "private" patio he could use to exercise. We loved everything, but we had no privacy. People would walk in and enjoy the patio we paid for. Considering our door led to the patio, we did not feel safe nor did I feel I could let my dog out for fear of someone allowing him out the door or even taking him. In addition, on the morning of our last day, we were sitting on the patio when the maintenance man walks in. NO KNOCK and almost let's my dog out! No apologies whatsoever. He proceeds to run a leaf blower while we are trying to relax!!!! He doesn't ask permission! We still had the place for a few more hours and had not checked out so why weren't we warned he would be coming?

Either warn people the patio is not private or please put locks on the gates. We were told by Juan that the patio was for our use only, but several people just wandered into use it several times. I had to kick one person out.

Also either tell the maintenance people to wait until we have checked out to come clean or tell us that they are coming.

I would love to stay here again, but the stress of staying here and not knowing if someone was going to walk in and disrupt my peace this time will probably preclude my returning

Eric S.

The home we rented from SeaBreeze was beautiful and very modern. Very clean upon arrival and had everything we needed to enjoy our two week vacation. The location of the house had a great view of the Ocean with beautiful sunsets every night. It allowed to really experience everything SoCal has to offer. Definitely will use SeaBreeze again for my next Cali Trip!

Scott F.

My experience with Seabreeze Vacation Rentals was the worst vacation experience of my life. We checked into a rental unit that had not been cleaned since the last guest stayed there. The bed was unmade, the towels were all over the place, the floors were dirty, and the bathrooms had not been cleaned. We essentially did not have a clean place to sleep after a day of travelling. We spent 4 hours trying to get in touch with Seabreeze during what was supposed to be our vacation. We tried phone, email, and text but they did not respond to anything. From there, without any options since VRBO was also unhelpful (separate review coming) and nowhere clean to sleep, we decided to get to work. We spent the next 4 hours cleaning the place so we could go to sleep with some peace of mind. We tried calling Seabreeze again in the morning, and once again no response. Not until noon did they finally respond. They simply apologized over text versus even making the effort to call us to see if everything was ok. They said a cleaning person would be out shortly. 2 hours later, she finally arrived. From their perspective, they made everything right with us and there was nothing else for them to do.

I followed up everyday for the next four days of our vacation asking them to give us a reduced rate on the room for the stress and trouble they caused. After much and back forth with “management” they only offered to just waive their fees. We found this insulting and not nearly enough to make amends with the fact we had to walk to a filthy apartment, clean the place ourselves, and spend half a day trying to get in touch with Seabreeze. We decided it would be easier to file a claim with the credit card company versus working with these people. See my pictures, read all the reviews, and think twice about staying at a Seabreeze property.

Steve D.

Dirty Dirty Dirty -- These guys manage this property, 835 Opal Street San Diego. Absolutely Dirty bathrooms when we walked in. My wife had to go to the store and buy stuff to clean all bathrooms. Showers were filthy. The host was not accommodating what so ever. The refrigerator wasn't working. We were told a cleaning crew was coming out that never showed. We brought our entire family out to have a great and relaxing time and day 1 was a complete mess WASTE OF MONEY AND TIME. Proof Of pictures upon request. Air BB was notified. Nothing was done. The owner/host of the property didn't seem to care. Save your hard earned money, they don't deserve it. Until this is properly fixed, more reviews will go up from our entire family.