Rosati's Pizza - Phoenix, Arizona

Chris A.

Update: 12/17/2022 ~ Returned to give this location another try. My apologies for taking so long after speaking with Howard C. back in August. My coworker is very pleased with how his pizza turned out; as am I with my order. His was the bigger concern as the toppings almost rivaled your Monster pie. They were cooked to our liking, and were delicious. I appreciate the attention paid to the request of cooking them well. No soggy crust or doughy taste. And the service is better than my last experience. I’m pleased to see improvements since this location has been under new ownership/management. In the future I’ll consider ordering from this store. Thank you for the improved service, and food.

August: I called at 6:11pm to order 2x large pizzas. One sausage & pepperoni cooked well; and the other sausage, onion, and peppers cooked well. The weather was inclement with flash flood warnings; so I wasn’t sure about my drive time, and asked for the pizza to be ready by 6:40… this after Keisha was going to say “ready in 20 minutes” meaning the pizza would be sitting around waiting for pickup at 6:30. I arrived early at 6:35 and paid for my order. Keisha said it would be 6 more minutes. Ok, fine. More than 15 minutes later my pizzas came up to the counter. The one pizza I can see had sausage, onion, and peppers; and wasn’t cooked well. The other pizza I could barely make out the pepperoni, and was cooked slightly longer; but not well. I pointed this out, and the only excuse to offer was that they’re short staffed. He also offered to cook it longer, but the pizzas were already cut; and I was running late for work. If you can’t get it right, and make amends for your failing to fill an order as given, you won’t be seeing my business again. The Rosati’s on Thomas is the best of the franchises in the area. Ahwatukee joins the pizzeria on Baseline as having poor service.

Ashley M.

Waited over an hour for our pizza, wings for a meatball sub it to be raw frozen and a burnt pizza. 50$ wasted and customer service was absolutely terrible. I was told they "forgot" our pizza ticket and that's why it took over an hour. Were not friendly and would not recommend again. Wanted a refund and couldn't even receive that as compensation for a raw and frozen meatball sub and burnt pizza that took over an hour!!!

Charity M.

Cannela Nuggets were awful. You can barely bite into them. I thought they would be light and airy. No. If you threw them you would put a hole in the wall. Take an eye out for sure. I would love a refund.

The pizza was too thick for a thin crust. And the pizza was cold and I only live 3 mins away.

Torin H.

fresh ingredients, great tasting sauce, cheese and crust. Service was great as well in and out in a matter of minutes, I spoke with the owner while his staff helped me at the counter. Big thanks to Tony and his team!

Kathy M.

We ordered a deep dish sausage pizza and a thin crust pizza with sausage and mushrooms.
The pizza had no flavor whatsoever and there was hardly any sausage on either pizza. It was not good and tasted terrible.

Alejandra G.

I was waiting for my doordash and they were backed up but the owner is amazing and did everything in his power to make everyone happy. As someone who also works in a fastfood restaurant he knows exactly how to treat his customers. I highly recommend!!!

Shari J.

First time at this location, waited an extra 45 minutes for my order. Ordered a meatball sub, received a chicken parm instead. Pizza sat in hot box at least 30 min while I waited for my sandwich and pasta. Not thrilled.

Aaryn G.

1st time eating here as a new local and it was good. We got the thin crust meat/supreme. Tons of toppings! I personally like more sauce. The sauce on these pizzas are scarce (my husband loved that) I just used the marinara from the garluc bread to spead on my pizza. We also got the garlic cheese bread. It was good! We will go back again forsure! Doug wants to try the calzone.