Red Roof Inn Parkersburg - Parkersburg, West Virginia

Shannon A.

I literally fled this hotel due to safety concerns. The wiring outside my room steamed and smoked during heavy, flood alert rains. One hotel room is exposed from fire or another significant damaging event, boarded up, roof exposed. The hill coming down into the hotel lot is severely damaged with potholes enough to send those with cars to get a new alignment. I saw a flood wall with water inching toward the brim by my room and a danger to first floor residents and flood waters nearby. Huge strange electrical equipment was just outside my door with switches anyone could grab like a small child. This should be inspected by officials who have oversight in this matter. I hope no one is injured or worse during their stay. I do not recommend this location. Thank you.

Deneen P.

The room had nothing. Superior King. No ice bucket, no cups, no chair, no iron, no soap, no hair dryer, no tub stopper (I like to take a bath), the parking lot has sooooooo many pot holes, it's ridiculous, and most importantly, no coffee maker. The main reason I get that room. He said that people steal things. Well, replace them or shut it down. There is pretty much nothing left in the rooms that could be carried off.
So, when I turned the tv on, it was on like some kind of fight channel and couldn't change it. I tried to turn it off, but could not. Then the fire alarm was cherping. I went the front desk, said I was going to have to change rooms, he said he would fix it. He did put batteries in the fire alarm and got me a new remote. The man that runs it, is very helpful, very friendly and knowledgeable. I enjoy talking with him and I like him, but that place is so bad that I chose to drive an extra 20 minutes today, to stay at a Red Roof that was properly run. First, fix the POT HOLES. Then give your customers what they're paying for. I don't need much, just a place to sleep. It doesn't need to be fancy, just have the basics. I travel for work, could stay anywhere, I'm not paying for it. Just want a place that is clean and gives you what your paying for. THE BASICS!!! Well, I guess those have been stolen and not replaced...I'm sorry, but I cannot stay there again, and that is me, not asking for much, just the BASICS.
Also, no light bulbs in the lamp and the comforter was for a queen size bed, not a king.
Then, when I went to check out, because I NEED a receipt for work, I rang and rang, nobody came. I finally went to my car to see if the receipt was on my app. It was not. They had not used my Redi Rewards #. So, no receipt, no points...
I went back in and rang some more, and someone finally came to the desk. That was a 15 minute process that I did not have time for. I also just spent another 15 minutes talking to Redi Rewards Services correcting all of the missing points.
When I arrived, he told me that the lady in front of me was from corporate. I said, Wow, did you have to show her the rooms? Because I already knew they were missing multiple items. Anyway, although it had been short in the past, nothing as short as the room I was in. It was barron.
It's really sad. The place could be so cute. The pinic tables, the creek and how it is set down in like it is. Just needs so much upkeep/repair/replacement...

Kyre S.

My wife and I stayed over this past weekend.
The owner was extremely nice and very pleasant.
Room was good, exactly what you would expect for the price. Absolutely no complaints on the room.
House keeping was very nice, over all this was a great experience

Breeonna Y.

We had not even put our bags down when a cockroach ran out from under the bed and onto the floor. Now I have to go through a claims process to get my money back with Expedia. It was almost 930 at night and we had to find a completely different hotel and pay twice while we wait for a claim refund.

Beth L.

Cigarette holes in the comforter. Bought a nonsmoking room and it reeked of smoke. Sheets were stained/not clean and found all kinds of things under the bed. The toilet was broken and the mirror had writing on it. I felt unsafe while I was there due to an unreliable lock. Worst hotel I’ve ever stayed at, and I’m a backpacker. I understand that affordable stays are not luxurious, but it should never mean dirty and unsafe.

Stephen D.

TV didn't have a remote, burn marks on the comforter, and the light just inside the door took awhile to come on. Other than that it's a pretty standard room

Amanda M.

Gross hotel!!!!! Do not enter! We came here, looked way nicer online. Rooms were dirty, stale smoke smell very strong! Walked in out room and walked right back out! Pretty sure there is something going on these rooms! After reading reviews, we will be making sure they refunded us! Didn't even stay to take pics, it was so gross?

Djlangle 5.

I was very disappointed with my Stay in Room 106 on 9/15/24. The staff was friendly but most everything in the room was dirty, damaged, or both.

Some of the issues: Security latch on door is broken and missing. Bulbs out over one bed. Door barely closes so you can see light / get air flow from outside. Looks like a hole was punched in the bathroom door. Shower curtain rod is ripping out of the wall. There was a Burn hole and 3 dirt spots on comforter. Cobwebs and dead bugs in front corner of room behind door, as well as above the sink. Sink only had hot or warm water (no cold). Saw multiple live cockroaches, one behind toilet, one next to bed, 2 on fridge. Exhaust fan and toilet very dirty.

I did not feel comfortable using the shower given the unclean state of everything else. Also didn't even bring my bag in to the room due to the many live and dead bugs found.