Red Roof Inn Charleston - Kanawha City, WV - Charleston, West Virginia

Michael H.

So this was an interesting stay. More for the pre stay conversation with the person running the place. The room was fine and the heater was the upper wall type radiator version and not the stand alone units which don't heat as efficiently IMO. The attendant/manager person whom I met was cool and apologized for a misunderstanding. Room was clean and hotel in general was fine for a red roof mid tier hotel, I certainly been in worse. Shower hot in morning, towels clean, TV working and clear. Overall a good stay. There is truck parking at the abandoned restaurant across the property.

thomas M.

It's a motel, but I am extremely pleased with this location.

The price is fair and the room was comfortable/clean.

I work nights and the roads are bad. Stayed overnight to keep going to work, ended up getting a flat.

The folks at the front desk were AWESOME, very helpful and understanding.

I'll definitely be staying here again when I'm in a pickle.

Marsha B.

Unfortunately the hotel is declining and as I find most of the Red Roofs the rooms are poorly kept up. Our TV and heat didn't work in our first room and they kindly moved us to another room where the heat again wasn't working well again. Cleanliness was a poor priority, toilet was not cleaned and it was all around in poor condition. The clerk at the desk was kind and helpful tho.

Maddie H.

Lord So Much too Say!
I will take the blame as this was a last minute emergency on my end!
Walked in the room and Bed looked like it had been slept in and sheets not washed.
Black dog hair all over sheets to include stained all over comforter. Furniture was damaged and in very poor condition. Security lock on door was completely missing and floor had either dog urine or some sort of oil stain on it.
***NOT MILITARY FRIENDLY**as they do not provide the necessary receipt for your travel voucher if required. Would not I repeat would not recommend this facility.

sandra S.

The staff didn’t know what was going on . 1st and 2nd time I was attempting to get in my room it already had been occupied. 3rd try I got a room , it was terrible, floors dirty haven’t been vacuumed, bed linens most likely weren’t changed .. there was hair and dirt on them as pillow cases.

Jonathan B.

Staff was incredibly nice and accommodating, room however was not. Found syringes in the room under the bed on the floor, along with tons of other trash just swept underneath, beds were made but sheets clearly not changed. Once bedding was pulled back, found previous customers used socks in the bed. Poor water pressure, list could go on…

Manageable stay if in dire need of a place to stop to get off the road, but would strongly recommend looking elsewhere.

Amber W.

We stayed a couple months ago & I thought my review was posted but wasn't. We had a great experience, pleasant staff, especially Libby at the front desk, & had no disruptions the entire 4 days we stayed. Room was clean & the location was convenient to just about anything we needed. Thanks folks!

Jenn M.

Great stay. Quite and hotel staff were very nice & Friendly. Rooms were clean, best of all hot water and tub that worked after long drive. Thanks to the hotel staff for being their and working on Thanksgiving Day so the rest of us can spend time with our families.