Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia

Address: 1937 Short Rd, Kearneysville, WV 25430.
Phone: 48200150.
Website: choicehotels.com
Specialties: Hotel.

Opinions: This company has 538 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Quality Inn & Suites Kearneysville - Martinsburg

The Quality Inn & Suites Kearneysville - Martinsburg is a well-regarded hotel located at 1937 Short Rd, Kearneysville, WV 25430. The hotel can be reached by phone at 48200150 and more information can be found on their website, choicehotels.com. Specializing in providing lodging services, this hotel has received 538 reviews on Google My Business with an average rating of 3.4/5.

Characteristics:

  • Conveniently located near popular attractions and businesses
  • Spacious and comfortable rooms with all necessary amenities
  • Excellent customer service

Recommended Information:

  • Make a reservation by phone or through their website
  • Check for special offers and promotions
  • Research nearby attractions and dining options

Opinions:

Reviews on Google My Business are generally positive, praising the hotel's cleanliness, comfortable rooms, and friendly staff. Some guests have also mentioned the hotel's convenient location and proximity to area businesses and attractions.

Summary:

The Quality Inn & Suites Kearneysville - Martinsburg, located at 1937 Short Rd, Kearneysville, WV 25430, is a highly-rated hotel with a 3.4/5 average rating on Google My Business. Specializing in lodging services, this hotel offers spacious and comfortable rooms, excellent customer service, and a convenient location near popular attractions and businesses.

👍 Reviews of Quality Inn & Suites Kearneysville - Martinsburg

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Rachel W.
1/5

This is the dirtiest hotel I’ve ever stayed in. The floors are disgusting. In the halls you can visibly see stains everywhere. The room floor made our feet turn black. I’ve worked in hotels and you are supposed to deep clean the carpets at least every 6 months! The smell in the hotel room was overwhelming. Definitely need to ozone those rooms. We rented 2 and both were gross. The sheets didn’t even fit the beds and they had holes in them. The ceilings had water damage and were swollen and stained in the hallway. This hotel is in need of a serious deep cleaning and repairs. We travel regularly to this area but will not ever stay here again. If cleaned up, this hotel has great potential! The hotel rooms are nice and roomy and laid out well. Plenty of space for a family.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Emily H.
2/5

Pros: Affordable, staff was kind and professional.

Cons: There were cockroaches and other bugs in my room, and it smelled so badly of cigarette smoke that all my stuff now reeks.

Petty gripes: the little pods of creamer had expired in January (it was April) and the shampoo dispenser in the shower was entirely empty.

There's either a housekeeping issue or a management issue or both. There was an empty roach egg sac sitting on the counter by the sink, and I found a baby roach in the bed. Hotel was booked, so I couldn't switch rooms, and other hotels in the area were also sold out. Definitely will not be back.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Carol R.
4/5

What an awesome price. Our room has a king size bed and so much space! The employees are polite, helpful and go out of their way to ensure the best stay. I do enjoy the choice of housekeeping or not. I love the idea of sleeping and not being interrupted by the; knock knock, "housekeeping". Nothing hidden between the mattress and box spring! Not dust behind any of the other furniture.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Ernest H.
3/5

For the price, it's not too bad. There is no doubt people smoke cigarettes and weed in some of the rooms. The dryer needs serviced, did a load of laundry and went through 3 dryer cycles at a total cost of 4.50 and they were still nowhere close to dry. The staff is decent for the most part and the beds are pretty comfortable. They are however in need of a renovation.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Mike ?. D.
4/5

Although the other reviews seem very unsatisfied with this place, my one night experience was very satisfactory. At a price of $60 a night it’s really quite a deal for everything from this hotel. Upon walking in the service was not overwhelming amazing, but generally friendly and easygoing, got me squared away and I went to my room. The one major issue that made me take off a star was the smell, the hallway really smelled strongly of mold. More than was comfortable being in for too long, I’m not sure how they haven’t sanitized the carpet yet. Upon entering the room everything was clean, and I mean REALLY clean. I always check for anything wrong right after I had a debacle with not finding bedbug signs “within the required time frame” at a hotel I once stayed at and having to fight with the front desk to get a new room, and after checking everything was cleaned up spotlessly. Very comfortable bed, outdated furniture and bed but hey, it’s $60 a night, it was pretty great for the price. Continental breakfast? Score! With the little make it yourself waffle machine, sweet. Coffee all day, cleaning staff was super sweet, cleaning up for like 20 minutes around me after the breakfast had closed and I didn’t realize, and finally gently let me know it was closed but let me finish eating and didn’t rush me.

All in all great hotel except for the mold smell, I recommend it for the budget minded traveler.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Ashton F.
1/5

Have stayed here multiple times with our dogs and never had an issue or a fee. Checked in and left for a whole 30 minutes maybe to run my son to my mothers since we were in for Christmas from 3 hours away and we’re threatened that our service animal would be taken if we did not pay a fee that we were not told about at all when checking in and have never paid in all the 4 times we stayed and the woman up front threatened to call the police when we were willing to just leave with a refund to be able to stay somewhere else we informed her in our 4 times staying here we have all but once brought the dogs and never paid a fee and on every booking with mark that we have 2 dogs the woman at the desk was very unprofessional I understand doing your job and you have to do what your boss tells you but the way she spoke to us from the moment she called was very unprofessional she threatened to call the cops just because we were asking to talk to her boss about some kind of resolution so we had a way to get another hotel for the night also the hotel constantly smells like cigarettes and pot and everytime we’ve come something has been broken in each room

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Jonathan K.

Stayed for a couple of nights while on business in the area. Hotel was easy to find, ample parking, wifi worked well. Unfortunately we got up to leave before breakfast opened each day so i cannot comment on that. Room was clean, sleep quality decent.

Quality Inn & Suites Kearneysville - Martinsburg - Kearneysville, West Virginia
Valerie S.
4/5

My son and I are stay here for a month so I will be giving a documented account throughout our stay. For now my only issue is the issue with stink bugs and yesterday there was trash left in the side table between our beds from another person. Considering my morning wasn't a good one and I was very tired I just let the front desk know about the trash and bagged it up myself so I could rest. The stink bug situation will be monitored, but the manager who lives on premises told me that they can shopvac my room if need be. Like I said I will be here for 30 days and will update my stay here. I will point out is that my son and I have read the reviews and there are some inconsistent posts. I will tell you that there are no decorative pillows in my room, and my son and I have three soft squishy pillows each. My son would preferably like to sleep in his own bed because it's more comfortable, the beds are overall comfortable with very soft and pillowy mattress covers. Morning information and updates will be soon.

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