Peach Ford - Brewton, Alabama

joseph mitchell

If i could give them O stars i would stay clear of this dealership i bought a Sprinter Van from them over the internet and they delivered it to me with a cracked windshield wrecked bumper rust damage collision damage on the passenger side top roof they delivered it to me almost dark dusk in the evening it was washed real good i was excited and did not pay any attention to or was looking for damage i was signing my contract and giving the guy the rest of my deposit a cashier check the next day i got a message from my H.O.A. they said i had to move the van because it was wrecked they were talking about the bumper so i start inspecting the van and i saw the windshield was cracking the bumper wrecked rust spots all over the van collision damage on the side rear roof i would not think a ford dealership would deliver a vehicle to me in this condition for almost 40k also Alabama does not have a cooling off peroid 3 day right of recission and thats why they delivered the van to me in this condition they knew i had no recourse to get my money back i called them told them and they never called me back or anything i bought this van for over the road cargo expiditing so i started to apply to companies like Bolt Express and Panther Expedited for Jobs and when i showed them pictures of my van they told me my van did not meet their standard because of wrecked bumper cracked windshield rust and collision damage so at this point the van is not making me money and the payments being made are strictly from my savings so i took the van to a local body shop for a estimate of the damage and it came to a little over $5600.00 to repair the damage sand the rust spots down to the metal paint over them new bumper new windshield and rear collision damage i Paid Jim Peach a little over $8500.00 for a down payment and had no money left to pay $5600.00 to repair a van i bought and all this damage was never disclose to me so the van is just siting i paid seven payments before my savings was exhausted so i told Pen Air their finance company they sent me through what had happen and they said they did not care so now they are suing me in court trying to get the van so i counterclaim them for my down payment from Jim Peach and all seven payments i paid no consumer should ever be treated like this i will never in my life buy a vehicle from Ford their dealers or trust any dealer I will go to a auction pictures are going to be attached and the estimate for proof.

Marcus Canfield

Bought a vehicle at peach ford with 72 thousand miles on it have had it barley 7 months rear end problems and electrical issues. Have had issues from the moment I've purchased the vehicle.

David Oden

Extremely rude and inconsiderate folk running this place. Jayden, you are SO MUCH better than these people.. please leave before their toxic attitudes rub off on you? DO NOT shop here with your dog, they are not welcomed! And do not ask to test drive a 15 yr old vehicle with 150,000 miles.. uless you can show them 15,000 cash money. WTH

Kilika Macabugao

I had a very disappointing experience with Jim Peach Ford Alabama while trying to purchase a 2023 Ford Mach-E GT. I saw the vehicle listed for 52k and reached out to start negotiations. I asked about rebates and government tax incentives for electric vehicles and confirmed with them that the Mach-E was eligible. After a long negotiation, they agreed to the price I wanted out the door and even pulled my credit for financing.

The next morning, I was excited to receive the vehicle, but they reached out to me and said they couldn't do the deal because they couldn't claim the tax incentive, and the price would be 53,500. I was shocked that after agreeing to the price and pulling my credit, they would suddenly change the terms. They didn't even apologize for their error or attempt to negotiate further.

I informed them that their competitors were offering lower prices, but they refused to budge. It was a disappointing experience, and I would not recommend doing business with Jim Peach Ford Alabama based on my experience.

Adrian Lowndes

Offered to give $3,000 in trade for a C5 Corvette that’s worth over $13,000 retail. $3,000 assessed trade pic attached - owner is my 80 year old mother. Fair trade value on the book is $8500-$10,000. Didn’t even attempt to negotiate sale of $31,000 car wanted to trade on. Obviously didn’t want our business as a cash customer - trade or not. Their loss. We won’t be back. Good luck to you if you do. BEWARE! CROOKS!

Nathan

Worth the drive from Milton. World Ford in Pensacola you will wait in the lobby for 2 hours while your oil is changed. Then they're going to try to upsell you on something you don't need. Peach Ford oil change in and out in 30 minutes.

Tracy c

I dropped my vehicle off on Aug 7 for warranty work & tammy was my point of contact. For approximately 4 weeks I got excuse after excuse why my car wasn't being repaired. Mechanics quit or mechanic injuries but always an excuse. I finally contacted the warranty company and peach ford hadnt so much as filed a claim for warranty work. They did do something either to the transmission or the rear differential although I dont know which as I have receipts for both.
After 4 weeks tammy informed me i probably needed to take my car somewhere else because they probably werent going to fix it. When I made the appt they had plenty of mechanics and needed the business, according to Tammy, but they got behind so the service manager took my file and locked it in his office refusing to allow anyone to work on my car.
It took 2 weeks before I found a shop to take my car. I went to peach ford to pick up the car and sure enough, Tammy had to get my file from a man in a glassed in office. He was sitting at his desk and as tammy walked out of his office he looked over the computer directly at me lifted a can soda or whatever and guzzled it down staring at me the entire time. I was flabbergasted i have no idea who this man is know nothing about him except i had left a couple of voice-mail asking him to return my call but he didn't and now hes staring at me with such arrogant satisfaction and dislike i cannot imagine why. Did i offend this man somewhere or does he hate women i just had no clue but he certainly had animosity towards me. Tammy got to the counter and i asked if he was the service mgr she stated yes would i like to speak with him. I didn't want to be in the building with him much less come face to face with the guy that kinda scared me to be honest. My car was pulled around i got in and realized i had been charged for transmission work. I went back to speak with tammy and thats when I noticed she was very nervous. She apologized gave me another receipt for differential service and I left.
My car stayed at peach ford from aug 7 to sept 13 and we spent over $3000 for vehicle rental and $260 for some gear oil or transmission flush even i know was a means to make some money off of us.
I don't know why i was treated this way or why the service mgr seemed to have a serious dislike for me but they dont have to worry about me going near that place again nor would I want my daughters going there.

Rachel Morton

Entered all required information for car gurus to give me a value to sale our F250. I Contacted Peach Ford (one of their recommended dealerships) for a cash offer. Salesperson asked me to bring the truck by. She got the manager involved to take a look. They went on about how great the truck looked and gave us a cash offer. Shook my husbands hand on it. It was getting close to closing so we told them we would bring the truck back next day to do the paperwork. The following morning I called to let them know what time I would be by. She asked the lien holder and the payoff. About 30 minutes later I get a call saying they were sorry but could only offer me 5,000 less than previous offer. Of course I was upset with the retraction of the original offer. She said she would have the manager that made the offer call me back. I never got a call. Next day I took the truck to another local Ford dealer and they were more than happy to make me a deal. Peach Ford got greatly. No integrity!