OYO Hotel Olympia - Tumwater - Tumwater, Washington

Nadea G.

DO NOT STAY HERE!!! -5 stars! My husband spent one night here and woke up at 5am to roaches crawling on the floor, TV stand and around the room.Thankfully he only booked one night and was able to check out and find a much better hotel. Be warned, this hotel does not care about cleanliness or pest control.

heather H.

I called OYO for a room, booked through their central number and prepaid $68 as required prior to arrival. When we arrived we were informed that there were no rooms available. The clerk stated he had no ability to issue a refund and refused to help find a room (even within their own company). I called the main customer service number and asked for a full refund. I was given $3 back, being charged a $65 cancellation fee. This happened to the two families arriving just after me as well. This company is a scam.

Red L. (.

I stayed a week here recently for work and I have to say I am not impressed. Even being that it is on the lower end pricing this place was very run down. The elevator sounds like it's on its last leg, My bathroom door did not shut which was pretty frustrating. The carpet had stains and burns. The towels were old and stained and so was the bedding. The lighting in the room made the stay even more depressing than having to be in that hotel away from home already made me. To make it worse the entire time I was there I saw no housekeeping. I would have asked but there were constantly shady people hanging around inside and out of the hotel a lot of which asking for the wifi password. The path leading out of the parking lot was also littered with garbage. I basically felt it neccisary to just get there in the evening once I was off work and head straight to my room and lock myself in . Do not stay here unless you have absolutely no other option

Staci C.

My husband and I had been on the road for over 30 hours, and I wanted to get a room, and just relax after a super long drive!!
I was beyond ready for that jacuzzi!!

We arrived at the hotel, i myself go in and the guy at the front desk was just totally disrespectful out of nowhere.

I was not aware of the $100 security deposit either.

I put it aside bc I was running low on sleep, and just wanted to get to the room.

My husband and I booked the premium king room with jetted tub.

We get in the room, and notice that the jacuzzi wasn’t wanting to work, there was trash, and bottles of soda behind the tables, the bathroom sink stopper was broke, so my husband goes to grab it out of the sink and here is a CHUNK of hair just plugging up the sink.

I paid a lot of money for that room just to have that jacuzzi.
And doesn’t even work.
My husband goes to the front and they can’t put us anywhere else bc there were no rooms available, which I understand.

We go to check out next morning and the lady and the front desk, puts in her notes that we receive for a partial refund. I was okay with that, sense we did end up staying the night.

It’s been almost a week sense and I’ve tried calling and talking with someone but they are not wanting to work out a resolution what so ever.

Not to mention the hotel posted in the picture is not it. There is no pool, no hot tub, no breakfast, and a ton of homeless people surrounding the building!!!!!

Stephanie K.

Charged us $200 for some "Stained" towels and bed sheets. We didn't even have anything on the bed to stain it and the towels that we used were not stained. I even brought 2 of my own towels from home to use. There were 6 key cards made for our room and we only had 2 of them made. People come in and out of the hotel doing drug deals nightly. And the guy that works the desk at night was almost never behind the desk. Mostly saw him outside or nowhere to be found.

Elizabeth H.

The hotel staff was great! The room…initially when we checked in it was great. We even had a kitchen which was great for being able to cook food, which we brought. Plenty of room and seemed to be clean.
However, the room was not that clean, we started to see cockroaches in the bathroom and the kitchen. We couldn’t understand where they were coming from, so we decided to move the couches. Low and behold there was tons of food and garbage under both couches, the entertainment shelf the TV was on, next to the fridge as well as in the pull out beds. Clearly the housekeeping was only doing the surface cleaning not detail cleaning.
We would have requested a new room, but there were none available, also would have gotten a new hotel but there was nothing available anywhere in the area or in the surrounding area. Everything was booked or astronomically expensive. So we really had no other option but to stay.
I have stayed at other OYO’s and never experienced bugs or dirt so I was disappointed.

Susan V.

I wasn’t able to stay as hotel had sold previous day. My confirmation number meant nothing to them. The front desk person could not have been ruder! I had to find accommodations on my own paying full price to sleep in an awful hotel room. The good thing i can say about Days Inn in Aurora was I made myself a damn good waffle and the coffee wasn’t bad.

Hotels/motels need to find people who want a job. The homeless man I encountered in the parking had more enthusiasm about seeing me!

G W.

The pictures online are very deceiving. The inside and outside of the hotel look like the building is falling apart. The room was okay in terms of cleanliness but not super clean. The staff was decent but not overly friendly. Online advertises a pool, hot tub and breakfast which had none of the above. The hotel smelled of smoke and the people next door to me were smoking in the their room which caused my bathroom to reek of smoke. Several lights in my room along with outlets were not working. I also saw zero housekeeping staff the whole time I was there. Upon arrival I was asked for a $100 deposit which is no where in any disclosure. I took pictures to ensure I am not charged for any deposit. I would not recommend this hotel to anyone and will not stay here again.