Hospitality Haven

O'Jay Taxi Car Service - Naugatuck, Connecticut

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 90 Church St, Naugatuck, CT 06770.
Phone: 2037571111.
Website: ojluxurycarservice.com
Specialties: Taxi service, Chauffeur service, Limousine service, Minibus taxi service, Taxicab Stand, Transportation service.
Other points of interest: Onsite services, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 203 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of O'Jay Taxi Car Service

O'Jay Taxi Car Service 90 Church St, Naugatuck, CT 06770
☎️2037571111

O’Jay Taxi Car Service: A Premium Transportation Solution

For discerning clients seeking reliable and luxurious transportation services, O’Jay Taxi Car Service stands as a premier choice in Naugatuck, Connecticut. Located at 90 Church St, Naugatuck, CT 06770, and readily accessible at Phone: 2037571111, O’Jay offers a comprehensive suite of transportation options designed to meet diverse needs. Their commitment to excellence is reflected in their Website: ojluxurycarservice.com, where clients can explore their services and make bookings with ease.

Services Offered

O’Jay Taxi Car Service specializes in a wide array of transportation solutions, catering to both personal and professional requirements. Their core services encompass:

  • Taxi Service: Providing punctual and efficient transportation for individuals needing a ride to various destinations.
  • Chauffeur Service: Offering a premium experience with a professional chauffeur attending to every detail, ensuring a comfortable and sophisticated journey.
  • Limousine Service: Providing luxurious limousine transportation for special occasions, corporate events, and upscale clientele.
  • Minibus Taxi Service: Ideal for groups and events, their minibus taxis provide spacious and comfortable transportation for larger parties.
  • Taxicab Stand: A convenient location for readily available taxi services.
  • Transportation Service: A general term encompassing all of the above, highlighting their versatility.

Key Features and Highlights

What distinguishes O’Jay Taxi Car Service is not just the breadth of their services, but also the attention to detail and commitment to customer satisfaction. Several key features contribute to their reputation:

  • Onsite Services: They offer convenient services tailored to meet specific client needs, although the specifics of these services are best inquired about directly.
  • LGBTQ+ Friendly & Transgender Safespace: O’Jay Taxi Car Service proudly fosters an inclusive environment, ensuring all clients feel welcome and safe. This commitment to diversity and acceptance is a core value of the company.
  • Fleet of Vehicles: Their fleet comprises a range of vehicles, from standard taxis to elegant limousines, ensuring a suitable vehicle for every occasion.
  • Professional Drivers: All drivers are highly trained, experienced, and committed to providing safe and courteous service.
  • Competitive Rates: O’Jay strives to offer competitive rates without compromising on quality or service.

Client Feedback and Reputation

The positive experiences of their clientele are evident in the 203 reviews on Google My Business, with an average opinion of 4.4/5. This demonstrates a consistent level of satisfaction among customers. Reviewers frequently commend the professionalism of the drivers, the cleanliness of the vehicles, and the overall reliability of the service. Suggestions for improvement often focus on expanding service areas or offering more specialized packages, which the company appears to be actively considering. The Website provides access to a wider range of reviews and testimonials, offering potential clients a deeper insight into the quality of O’Jay’s services.
Specifically, clients have praised the punctuality of the drivers and the comfort of the vehicles. Furthermore, many users highlight the positive and respectful attitude of the staff, fostering a sense of trust and confidence in the service.

Contact and Booking Information

To engage with O’Jay Taxi Car Service, clients can:

Whether you require a simple taxi ride, a luxurious chauffeur experience, or a spacious minibus for a group outing, O’Jay Taxi Car Service is dedicated to providing exceptional transportation services with a commitment to safety, professionalism, and customer satisfaction. Their dedication to inclusivity, particularly as an LGBTQ+ friendly and Transgender Safespace, further solidifies their position as a trusted and valued provider in the Naugatuck community.

👍 Reviews of O'Jay Taxi Car Service

O'Jay Taxi Car Service - Naugatuck, Connecticut
Mynequa B.
1/5

Banged 2 calls but still sent a driver out without any sort of confirmation or even telling that a driver was coming, very rude not good customer service either, if you were put on hold for 15 minutes after only being asked for a pickup n drop off would you stay on the line? Then threw onto hold again mid sentence while trying to explain it’s a call back inquiring about the ride that she didn’t even process through after being on the hold line previously for 15 minutes, bad for business when the lady handling your customers is running them away to pay high demand prices on uber.

O'Jay Taxi Car Service - Naugatuck, Connecticut
Amanda
5/5

This was the first time I used O'Jay Taxi service and it was a great experience. Once the lady answered and I gave her the locations she had me on hold maybe 2 minutes getting a driver for me. The driver was here within the time the lady told me . She also called me once the driver was here. The car was very clean and smelled great !! The driver was very kind and respectful! It is hard to find a car service that 1.) takes cash , and 2.) actually will come through after midnight and not cancel . I highly recommend this company and will be a frequent customer !

O'Jay Taxi Car Service - Naugatuck, Connecticut
Melanie C.
3/5

I use them all the time the only complaint that I have is that they say 5-10 minutes and 20 minutes goes by and when u call to complain they say lie instead of just being honest

O'Jay Taxi Car Service - Naugatuck, Connecticut
Lola B.
1/5

Driver took long to come. I had to call for them to tell me the driver is outside.. the lady on the phone told me $20 by the time I got close to my destination the driver said $35..I called again to verify price and told the lady the driver is trying to charge me $35 she said no it’s $20… so I confront the driver and he said no it $35 and I ended up having to pay $35 dollars and be late to work.. 🤦🏽‍♀️ NEVER AGAIN! drivers always make their own prices it’s just crazy. Ghetto. Taking advantage of people using their services. I wasn’t prepared to pay that much. Left my cash at home and brought enough for the ride and lunch.. Not a big deal, I’m always willing to pay but when u tell someone a price it should be that price and I always tip the driver anyways so Shame on them. Having to deal wit this so early in the morning is ridiculous. Hate leaving bad reviews but this is crazy and it’s not the first or the second or the third time I’ve had an issue with these people. But when ur desperate for a ride to work you would go with whatever service was available. But never again. This was the last time I use ojay. There’s better taxi services anyways.

O'Jay Taxi Car Service - Naugatuck, Connecticut
Trinityh M.
2/5

Use to love ojay. But I dread calling for a ride as the time went on. The guy who answers sounds bored of life and tired of his job. Very bland. Doesn’t listen. Two separate occasions I asked the guy to provide me with a driver that takes cash app. Both times the driver was confused once I got to my destination and was ready to pay. The second time it happened I actually doubled checked with the guy over the phone which I got a dismissive yes and he told me to go outside. Now I’m trying to go home from work and I called hours ahead and asked the lady if they are running ALL DAY. In which she replied YES. Now I’ve been on hold for 5 minutes. It’s getting ridiculous. This is why Uber and Lyft is well used now n days

O'Jay Taxi Car Service - Naugatuck, Connecticut
Yoelee B.
1/5

Been a frequent rider for a few years services just keeps getting worse and worse now couples are riding around together blasting music saying 5 mins and taking 35 mins to get to u plus ride time !!! On hold for 4-6 minutes waiting for someone to pick up the phone then someone answers then there in a whole other country I’m rolling with Uber from now on dont waste ur money!!!

O'Jay Taxi Car Service - Naugatuck, Connecticut
NYC T.
5/5

Great I’ve been using O’jay for years and they’ve never let me down. Great service for sure

O'Jay Taxi Car Service - Naugatuck, Connecticut
Jason M.
1/5

O’Jay refuses to give receipts and is either an incompetent business or avoiding taxes.

I took a ride on June 26th. I requested to pay by credit card but the driver would only accept cash. I asked for a receipt and the driver told me to call the dispatcher. I called the dispatcher 3 times over the last two weeks asking for a receipt. Each time the dispatcher indicated they would get back to me later, but I still haven’t received an invoice and now I can’t get reimbursed for my work trip.

For a service that is so highly reviewed, I’m extremely disappointed that they cannot provide something as simple as an invoice.

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