Nagina Travel - San Ramon, California

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Nagina Travel: A Reliable Travel Agency

Nagina Travel is a dedicated travel agency located in San Ramon, California. They operate with a strong commitment to providing personalized travel solutions for their clients. The agency’s primary focus is simplifying the complexities of travel planning, from initial concept to final arrangements. They strive to be a trusted partner in creating memorable travel experiences.

Location and Contact Information

Clients can easily find Nagina Travel at Address: 407 Fuchsia Ln, San Ramon, CA 94582. For those who prefer to contact them directly, the Phone: 06567280 number is readily available. While they don't currently host an online presence through a dedicated website, their commitment to customer service shines through their responsiveness and attention to detail.

Accessibility Features

Nagina Travel prioritizes inclusivity and accessibility. The facility boasts a wheelchair accessible entrance, ensuring that individuals with mobility challenges can readily access the agency. Furthermore, a convenient wheelchair accessible parking lot is provided, offering ease of access for clients and their companions. These features demonstrate a genuine commitment to serving a diverse clientele.

Specialties and Service Highlights

The agency's core expertise lies in comprehensive travel arrangements. They handle a wide range of travel needs, including flight bookings, hotel reservations, tour packages, and cruise planning. Notably, clients frequently commend the agency's proactive approach to problem-solving. It's understood that they possess a diligent approach to managing travel plans, particularly when unforeseen circumstances arise. Several reviews suggest a high level of responsiveness, even outside of standard business hours – a clear indication of their dedication to client satisfaction.

Client Feedback & Reputation

Nagina Travel currently holds 16 reviews on Google My Business, reflecting a significant level of client engagement. The average opinion received is a commendable 4.4/5, showcasing a predominantly positive experience. The feedback frequently highlights exceptional customer service, particularly regarding ticket changes and assistance. It appears that clients particularly appreciate the agency’s willingness to go above and beyond to secure favorable rates and provide reassurance during travel disruptions.

Recommended Information for Prospective Clients

• Dedicated Support: Clients can expect a high level of personalized attention and proactive support throughout their travel arrangements.
• Problem Resolution: The agency demonstrates a strong capacity to efficiently manage changes and address travel-related challenges.
• Accessibility: The facility is designed to be welcoming and accessible to all visitors.

👍 Reviews of Nagina Travel

Parminder S.

5/5

He provided us tickets at reasonable price. When I had to change the tickets he was proactive in finding the right tickets for me and tried his best to get me the lowest fee for changing the tickets. He also told me to call even till 11 PM once I decide to go ahead with ticket change. He was responding to my pings even at night. I was not worried about handling airlines ticket because of him. Thanks for all the help !

Muthu T.

5/5

used service several times in past 10 years never had any issues he would try to get good deal, but we should be certain about our dates, any changes to dates wouldn't be a good experience with any agent office.

Vinod K.

2/5

Charlatan

I read all these online reviews, and decided to book tickets with Nagina travels. The owner, Vir Bedi seemed a nice guy. He would talk to you in very friendly language and make you feel special. He would also make you feel that he is giving you some special treatment, and doint you some favor because he likes you a lot for some reason. But here goes a real experience. I had to cancel my tickets, as I couldn't go on my schedule trip. Now he shows his real colors. He says, I don't know what the cancellation charges are, come back on Monday. Give me a break! You are
running a travel agency, and you don't know the cancellation charges?

Nagina books their tickets from online travel agency Sabre . When you cancel your tickets on top of airline's cancellatin charges, Sabre charges you $200 extra. Oouch!

I have visited at least 6 times to collect my money back. He'll give me silly excuses, like my wife took the check book with her at Costco, I forgot the checkbook at home. C'mon, you are running a business, and you don't carry your checkbook with you?

Finally he gives me a check back, but guess what? It's a 2 month post dated check. I paid him using credit card, but he gives me a check, for which I have to two wait for 2 months to get my money back!

In my opinion, the owner is a charlatan. I suggest to book your ticket online, it's more easy and convenient. If you really have to book your tickets, I suggest to go somewhere else. Avoid this unprofessional guy at all costs.

Karthik J.

5/5

Mr.Bedi was prompt and responsive. A thorough gentleman who helped me find a good set of tickets to India during peak season

Chirag P.

5/5

These guys are awesome. Always finds us the best deals for our travels to India

Nature B.

2/5

This travel agency is not even worth of two star rating. The customer service is very poor and unprofessional.

Mahesh P.

5/5

Courteous, patient and helpful guidance to get the best tickets...

Asif S.

5/5

Very nice customer service