Moby's Coffee Shop - Inglewood, California

Vanessa

I come here once in a blue moon and don’t have a problem ordering my food. I ordered bacon with eggs, country potatoes with a cup of coffee. My food was very good except the fact it was warm. Overall I highly recommend this place if you’re looking for some good home made food or breakfast. Enjoy 😉

Ruth V.

A quick bite before a busy day !
Our food came out fast and it was really good.
It gives ol school home vibes, which is cool.
Will definitely be back !

Gregory C.

It was an early Sunday morning and I was in search of some breakfast and coffee. Nothing was open at the time except for this place. I really like the feel of this place. The staff really seem to genuinely enjoy their job. From cooking, to serving, to speaking with customers, they're really welcoming. They are also efficient with getting your order in and getting your check to you. The food tasted like a home cooked meal and the serving size was filling (see photos). All in all I enjoyed my experience and recommend checking it out for your breakfast needs.

Lovelyn S.

Poor quality food and even worse customer service. Would rather threaten to call the police then admit their mistakes and issue a refund.

I placed an order for takeout for a grilled bacon and cheese sandwich with an addition of an egg. That’s not what I received, I got an egg and cheese sandwich.

I gave the restaurant a call to advise them of the mistake. I was offered to drive all the way back to have it corrected or to receive an IOU.

I don’t frequent this establishment enough to have an IOU nor did I want to drive all the way back (hence the phone call). I asked for a refund over the phone I was met pushback.

The person who answered the phone advised that the cook said the bacon was on the sandwich and that I would need to prove it wasn’t, instead of the proving it was.I was now a liar, the cook couldn’t possibly have been mistaken. I was also told that to receive a refund it is typically required to inconvenience the customer and have them return in order to do so. I advise the restaurant that I would go ahead and follow their normal process and bring the food back and I wasn’t happy about it.

While en route to the restaurant, I was given a call and informed that they reviewed security footage, they already had available to them and determined that the cook lied. No apology was given for accusing me of being a liar or requiring me to come back. The refund that couldn’t be done over the phone had now been done and I was not welcome to the restaurant because they did not want an upset patron in their facilities and they would call the police.

I know the restaurant industry has low margins and $11.81 may be a lot to refund. I don’t this it’s good customer service to require a customer to come back or to submit evidence of a formal grievance. These are the same requirements the bank would have requested for a reversal, it was my hope that dealing with the restaurant would avoid such a tedious process.

I find it disheartening that a business who made an error, accused the customer of lying about error, advised them of normal protocol, and when the customer attempted to follow their normal protocol, however, let them know that they were not happy about it, then chose to Weaponize the police. Especially when they made the mistake and they always had proof of their mistake available to them. Given the political climate in the neighborhood in which they’re located one can only presume they meant to have their customer experience bodily harm.

This restaurant does not care about the community in which it serves, it would rather cheat them, than hold themselves accountable. And when someone attempts to do so then they threaten to weaponize the police. I can only presume the owner is prejudice against customers and this is why their business is failing so badly they’d take these measures over $11.81.

Ree J.

This place is horrible.
The pancakes look good but have no taste. The grits taste like boiling water. The fried red snapper was fried too tough. There is no way I would eat here ever again. The service was nice but not well enough to make up for the food. And this place came highly recommended by the locals, I can't get with it.

Sungho L.

Nice foods!! Kind staffs!! They have the best chicken wings in town!! Pan cakes, French toasts...what more? Everything was GOOD!! Best breakfast to start the day!!

Dawn A.

I think more care needs to go into the delivery service orders. Ive ordered the same thing twice at two different times through Grubhub and both times things were either missing or not done to the specifications noted.

Enjanay V.

I have only visited this place a few times for breakfast but I find the servers to be very attentive. This time I tried the spinach omelette, grits, sourdough toast and green tea. The food was initially bland so I added some hot sauce and presto changeo I ate it all. My husband had the red snapper breakfast and liked how the fish felt "home cooked". I did like looking at the pictures on the wall in the short time I had to wait for my food.