Mitchell Chevrolet, Inc. - Marlinton, West Virginia

Brian M.

Joe and Sam Mitchell saved the day! My daughter and I were towed into their dealership overnight with our camper after breaking down while returning home from Snowshoe mtn. After sleeping comfortably in the camper on the lot. Joe meet me in the parking lot while I was on my way in at about 7:30am (they "open" at 8am). They made room to get my 2014 Chevy Silverado into the shop and quickly diagnosed the issue. Made the repair and had us on the way before noon, with a discount. The wood burning stove in the lobby was very welcoming and my daughter didn't want to leave as she did her schooling there for the day. Joe, Sam and everyone I spoke with were friendly and helpful. Thank you!

Phil

We were out of town up at Snowshoe. Had issues getting my 2024 Gmc sierra to run. Found out it was so cold the diesel fuel had gelled up. In calling my dealership back home, they suggested that I find a nearby gm dealer for my gm roadside assistance. It turned out Mitchell Chevrolet was the closest. I called them to ask about picking my truck up and putting it in their garage to warm up, they were extremely helpful and the price they quoted was about 1/3th of what other businesses had quoted. They right away sent someone out with a rollback. While waiting, I went out and started my truck, it seemed to run fine ,I'm guessing the additive I put in earlier had worked. I called Mitchell Chevrolet, talked to Amanda and understanding that she had sent the truck already, I met him shortly after leaving Snowshoe. I stopped by the dealership to pay them something for their efforts and to my surprise they said I owed them nothing and they were happy my truck was running good again. They also instructed me on what to do to prevent this in the future. I'm not sending in this review because they didn't charge anything (which I think they should have). I writing this because of their quickly answering the phone, promptness and honesty in helping me with my truck. It is as if they put themselves in my shoes. I highly recommend them, for this one act of kindness from them goes a long way in my book. I shared my experience with my dealership in Mt airy Nc and Terri one of the service advisors suggested I write a review to share this with others. For she was impressed as well.

Chris D.

Service Manager here at Parker Buick GMC, in Morehead City NC. Both Donna and Amanda (shoutout to the tech as well, whom I don't know the name of) helped a customer of ours in that neck of the woods (almost 500 miles away), to get their truck sorted after a fuel gelling issue. Wanted to leave a line here and for all those who see it. Nice to be able to reach out across state lines and have professional, helpful staff to reach a common goal. Thanks to Mitchell Chevrolet and all the staff who made this possible. You've got friends here on the Crystal Coast!

Thanks all!

Chris Dixon
SM Parker Buick GMC

Stan W.

Just had an oil change and tire rotation on our '21 Colorado. The service included a quick inspection of the major systems, lube all hinges and the windshield washer fluid was even topped off. All of that for a very reasonable price. Everyone I dealt with was friendly and knowledgeable. I am extremely happy with my experience at Mitchell Chevrolet.

Jama A.

Vacationing from out of state when GMC 4WD service indicator light came on. Stopped by Mitchell Chevrolet. Front desk staff very friendly and knowledgeable. Had us back on the road in a couple of hours. Great place, great service! Thank you!

David C.

I was traveling from Nashville TN to Snowshoe WV about 2 hours from Snowshoe my truck went into power reduction mode. I called Mitchell's and they said to stop by. Luckily I got there before they closed. The service department was amazing, they dropped what they were doing and worked to get my back on the road asap! Super friendly and they fixed my truck and no problems since. Thank you!

Sarah W.

I have purchased multiple vehicles from Mitchell Chevrolet over the years and each experience was fantastic! The service was personalized and detailed. Mitchell Chevrolet has been servicing Marlinton, WV for over 50 years and always supports other local organizations and businesses. I would 100% recommend using Mitchell Chevrolet for any service and purchasing needs. They are friendly, trustworthy, and reliable!

Hannah N.

I bought my first vehicle that I ever owned from them and they gave me top dollar for my trade. They also worked with me to find the best rebates and interest rate that I could possibly get. My sister got her first car there too and I was with her in the appointment. The computer system was “taking long than it should have” so they ended up giving her $100 cash to go out to eat afterwards for her trouble. Jane Hunter is who we always have worked with and she’s AMAZING. They do so much great things for the community as well.