Microtel Inn & Suites by Wyndham Fairmont - Fairmont, West Virginia

Kylee M.

Our stay at the Microtel Inn in Fairmont was overall beautiful and comfortable 😌 all of the staff was so helpful and caring and smiled. The breakfast was amazing and oh they made cookies in the evening time WOW!! They keep coffee made and warm and hot water all day and night. They are very considerate of their customers! The beds were so clean. I had a great experience with them. I will definitely be back for more stays where it's closer to my church the World Mission Society Church of God! 🤗 thank you to all staff for being so amazing and so kind and for your hard work!

Gregory H.

This used to be a microtel but is now a sonesta. A number of items have not been changed. There is a microtel/wyndam sign at the front desk. In the room the phone still has microtel labelling and when tv is first turned on it says microtel
This is an issue aa they are not affiliated with wyndam or microtel. Room was clean, but basic. Staff was friendly and helpful. Tv did not work initially so she ce to room and corrected problem. Breakfast was limited. A few sausage rounds( 3 in warmer when we got to it.)
Waffle batter was just about gone. This hotel needs to be more reactive to needs. Not impressed and won't likely return.

Trey F.

Absolutely horrible experience. Rooms are in nice shape but service is just unbelievable. Had extended stay and have been over charged twice by hundreds of dollars within two weeks and can’t get a refund and are blaming it on my bank when my bank has not seen any kind of refund attempted. Will not clean your room I’ve asked multiple times for a cleaning throughout the week finally just ended up asking the front desk for the vacuum myself to do it. Breakfast is hardly ever served, waffles are always there but that’s it, always out of all juices and the syrup for the waffles… Not a very good experience at all and would not recommend.

James H.

Had a wonderful experience.

Laura, the on site manager is second to none. Her courtesy and professionalism in the hospitality industry is exceptional.

You're blessed to have her there. You'd be wise to make sure you not only take care of her, but make sure she's part of your team, even in higher positions than she currently is fulfilling.

Respectfully,

James J. Hamrick

joseph B.

Pay a little more and stay somewhere else.

I reviewed this hotel about a year ago when they had no clean towels all weekeend except for what was in our room when we arrived.

After that experience I said I would never stay here again. However, due to a dance competition in town it was the only place in town that could accomodate all of us.

The rooms are small but they are clean and modern.

Amenities:
There's no lounge area. There are no electrical outlets in the lobby seating area or the breakfast area. Business travelers don't have many choices.

The workout room has 3 cardio machines. There's no swimming pool.

Food:
They a have a juice dispencer with 4 spouts but only 1 is stocked. Only 2 types of cereal and oatmeal. The hot beakfast was frozen sausage and eggs from a box. They didn't have waffles because the "waffle truck" hasn't been here in weeks? There weren't even any plates to use for food.

John B.

We stayed here early February 2024 as our 1st try with Microtel. We sincerely hope there are no other Microtels similar to this one. We've had dogs all our years and never been exposed to the amount of dog waste in the grass on both sides of the entrance / registration. Unbelievable! What door do the employees enter to not notice? Ok, so now we know to stay on the paved areas as we prefer clean shoes. Rooms are average. I used to milk cows and still wake up way too early. Fortunately I went to the breakfast area and watched our morning meal being prepped. Yikes! Had anyone taken Food Safety training?
For our money we may have had a more suitable choice.
NOT RECOMMEND

Thomas

NASTY! Room was filthy. Stains on the stools and chairs. Stains on the bedding skirt and accent. Carpets did not appear to be vacuumed and were also stained. Fixtures were coming apart and loose on the wall. Heater was broken and would not shut off. So with it 25 degrees outside, we set it at 58 and it was so hot I couldn’t sleep. The mattress had no cover under the sheets and was stained and gross ( saw this when we woke up the sheets were untucked ). Mattress worn out, sagged in the middle and very uncomfortable. The cable box was a disaster and the remote would not turn the TV on or off. Staff was friendly but seemed bothered when I told them about the room. Their room key programmer took almost 10 minutes to key two rows on keys. Owners need to close and renovate this dump. Best part about the stay was a clean hot shower and when I checked out. Spend your hard earned money somewhere else.

Mary S.

It was reasonably priced. The room was clean and well maintained. There was a coffee maker, mini refrigerator and microwave. There was a free breakfast. We were able to be on the first floor . It is really quiet there. The room had a desk , couch. The bed was firm. The only thing was that there were only two towels and there wasn't a bath rug . The staff was friendly. I would recommend and stay there again