Marriott's Shadow Ridge I-The Villages - Palm Desert, California

Jane C.

We stayed in a 2 bedroom (both kings) unit. Great outdoor eating space and large bathrooms. The pools and hot tubs in the community areas were great - very clean. Loved the water exercise class. Nice area to walk with some trails over looking a small lake and golf course. The extra line to hang items on in the bathroom was nice but more hooks on the wall would be ideal. The only reason I'm not giving 5 stars is that the beds were a bit soft and the towels were thin and very rough - a simple upgrade on these is needed.

Barbara F.

We had an amazing time at this resort. The villas were updated and spacious . The staff was available and pleasant. They ensured our stay was the best. We were originally in a lock off and were to move to a two bedroom. They situated our lock off so that we could just open the connecting door and have our two bedroom with no hassle. Would definitely stay again.

Francis

Beautiful resort with amazing landscaping and very nice pools. We had a 2 bedroom villa in the first building facing the golf course which was great. The room was spacious and very comfortable. We loved having the kitchen and washer and dryer. The view was quite nice and although being on the first floor was practical the people above were quite loud at times. To avoid this potential problem I'd ask for a top floor room.

Another thing worth noting is that the mattresses are quite firm so if like us you prefer softer ones like Westin you definitely won't like these.

The pool area was large and had a bar in the middle with complimentary water and an ice machine on the side which was nice. The pool wasn't too deep but deeper than other resorts we've been too so that was nice. The gym is in the basement of the building next to the main lobby which is only a 5 minute walk from our building. They had lots of equipment and change rooms. Overall a great resort and we would definitely stay again.

john R.

I was a bit nervous to come here since this was a vacation club that also rented rooms nightly like a "regular" hotel. While definitely not a standard hotel, I found the property to be very relaxing. The grounds were well taken care of, with some small lakes. There were several pool areas, and the hot tub was well heated. The rooms seemed renovated and in excellent condition. The service was friendly and prompt. My buggy arrived within minutes after calling it during the checkout process. I was not offered any benefits as a Titanium, although I am unsure if I am entitled to any privileges at a Vacation Club.

Danny Y.

The rooms were beautifully remodeled. The kitchen is spacious and we loved that we were located directly across the main pool. IMO the main pools are perfect for kids while the Enclave pool (with projection TV, 0-entry) would be better suited for young adults. We visited during the summer heat wave and temperatures were well over 100 daily. The pools were packed from open to close, with people swimming well into the night (temp remained above 80F). The highlight of our trip was the magic show hosted by the resort, which offered a lot of fun and laughs for everyone. I would definitely recommend the resort to anyone wanting to spend time in Palm Desert.

Sabrina K.

Absolutely loved our stay here! We had a beautiful king size bed with a fully equipped shower/bathroom with a fully stocked complete kitchen and gorgeous dining area with enough room for six people to sit! We could easily watch TV from the table of we chose to or play games as a family there as well! The seating area around the TV was perfect for us, as was the deck with a beautiful view! We also had an attached mini sweet with a king size bed and full bathroom with an apartment size refrigerator, microwave and coffee maker. My family absolutely adored this place! We didn't take time to make use of the facilities and amenities, but really enjoyed our stay here and our visits to Palm Springs!

Kevin G.

I don't write many negative reviews but, for future Points users considering Shadow Ridge, DO NOT CHECK IN LATE. ||Arrived one day late due to bad weather preventing travel on check-in date. The front desk said my reservation had been "canceled" because I had not contacted the resort, on the check-in date, to advise we would be one day late. There was NO NOTICE of cancellation. No email, no text, nothing. They could present no proof, nothing in writing, that the room was in fact canceled. But reception would not budge, because they had already given the room away to someone paying with dollars instead of points. ||Just surreal. Friday of a holiday weekend, nowhere else to stay, everything booked. Decades at hotels and various resorts and never seen anything like it. People have sued over less. ||Done with Marriott for good. Their guests are important only until there is a dollar to make off someone else - as I painfully learned, at your expense.

linda O.

We loved it so much that we rebooked for March 2025. Loved the stay.|Property is gorgeous, everyone was friendly and there is a lot to do within a short drive. If you like a pool, you’ll never find one better!there is also a fabulous golf course on the property. If you don’t golf, it’s a lovely walk!|(Can’t beat the weather, either!)