Jefferson Travel Inc - Watertown, Wisconsin

Anna P.

I was disappointed with our experience. We had our first big trip to Disney, and outside of the actual booking, we received no real service. I spoke with many other people who were also booking trips to the same location and their travel agents did virtually everything for them. (dining reservations, fast pass reservations, etc.) I didn't get any help, reminders on VERY IMPORTANT dates of when things needed to be reserved, or anything of that nature. I spent months doing the research we needed to make our trip a success. I understand that I would have done that anyway, but what service did I receive for the commission that was paid? None that I am aware of. A final disappointment was that when I went into the office to pick up luggage tags that we were missing, on the way out we didn't get a thank you for our business, and only after I said thank you, did they say, have a good trip. In comparison to everyone I have talked to about their service with other agencies, I wish we had gone with someone else.

Mitch M.

I am asking for quote on an all-inclusive and being told they will not quote me unless they have a $300 down-payment. I went through this company for my honeymoon in 2018 to Jamaica- had some ticketing issues, but Tammy was extremely helpful. Went through this company, with 8 others, to Punta Cana in 2019 - resort wasn't even booked correctly and delayed our stay at the resort - Tammy was helpful, but took months to get a reason why. In the end, we were able to capture a $150 voucher for apple vacations so there is a positive there. 2020 is here and now I'm asking for a few different quotes for all inclusive resorts under $5,000 and being told I need to put a $300 down payment in order to get a quote. People associated with me have generated $25,000+ in revenue for Jefferson Travel and their approach is now to charge customers for quotes? Horrible business approach & their loss on revenue. I've reached out to three other travel agencies who will gladly quote, without fee, as well as I am considering booking direct through Apple Vacations. Not sure of this company's sales strategy, but if I had to recommend; stay clear of Jefferson Travel unless you want issues.

Maggie N.

Kim is an attentive, and helpful travel agent. She made the process of planning our honeymoon effortless. I would highly recommend Jefferson Travel!

Kevin S.

Been using their services for last several years. Always polite n timely. Highly recommend!

Lorna L.

Very helpful and informative. Have worked with Pat in past and hope to again.

Thomas R.

Reasonable pricing friendly folks.

Jim H.

Always satisfied! Thanks Pat!

debbie S.