Jack's Chicken Palace - Dubuque, Iowa

Address: 1107 University Ave, Dubuque, IA 52001.
Phone: 5635882003.
Website: facebook.com
Specialties: Fried chicken takeaway, Caterer, Chicken restaurant, Lunch restaurant, Takeout Restaurant, Restaurant.
Other points of interest: Onsite services, Takeout, Delivery, Lunch, Dinner, Wheelchair accessible entrance, Comfort food, Quick bite, Lunch, Dinner, Catering, Restroom, Casual, Historic, College students, Family-friendly, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Free parking lot, Free street parking, Parking.
Opinions: This company has 263 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Jack's Chicken Palace

Jack's Chicken Palace 1107 University Ave, Dubuque, IA 52001

☎️5635882003

⏰ Open Hours of Jack's Chicken Palace

Monday: Closed
Tuesday: Closed
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–8 PM
Saturday: 10 AM–8 PM
Sunday: 10 AM–6:30 PM

Jackâs Chicken Palace: A Dubuque Dining Institution

For those seeking a consistently delicious and comforting meal, Jackâs Chicken Palace in Dubuque, Iowa, presents a compelling choice. Located at 1107 University Ave, Dubuque, IA 52001, this establishment has become a beloved local favorite, offering a wide array of fried chicken options alongside convenient services and a welcoming atmosphere. The phone number is 5635882003, and visitors can easily access more information and view their menu on their Facebook page.

About Jackâs Chicken Palace

Jackâs Chicken Palace has cultivated a strong reputation as a premier chicken restaurant and caterer within the Dubuque community. Established with a commitment to quality and customer satisfaction, the restaurant has steadily grown over the years, becoming a staple for both casual diners and those seeking catering services for special events. The restaurantâs history is intertwined with the cityâs own, offering a historic element to its appeal. It's particularly popular among college students and families, reflecting its broad appeal and family-friendly ambiance.

Specialties and Menu Offerings

At the heart of Jackâs Chicken Palaceâs success lies its expertly prepared fried chicken. Customers consistently praise the crispy skin and juicy, flavorful meat. Beyond the classic fried chicken, the menu offers a variety of sides, including mashed potatoes, gravy, coleslaw, mac and cheese, and green beans. They also provide convenient takeout and delivery options, catering to busy schedules. Lunch and dinner are both consistently well-attended, making it a versatile dining choice. The restaurant also specializes in catering, providing a convenient solution for parties, corporate events, and family gatherings. The establishment is known for offering a comfort food experience, a welcome treat for many.

Services and Amenities

Jackâs Chicken Palace goes beyond simply serving delicious food. They offer a range of onsite services to enhance the customer experience. Notably, they provide wheelchair accessible entrance, demonstrating a commitment to inclusivity. The restaurant accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments. Reservations are accepted, allowing customers to plan their visits in advance. The restaurant also boasts ample free parking lot and free street parking, making it easily accessible. Furthermore, a restroom is available for customer convenience.

Customer Feedback and Reputation

The restaurantâs dedication to quality is reflected in its strong online presence. Currently, Jackâs Chicken Palace has 263 reviews on Google My Business, with an impressive average opinion of 4.5/5. This high rating underscores the positive experiences shared by its patrons. Guests frequently commend the friendly staff, the delicious food, and the overall pleasant atmosphere. The restaurant is also considered good for kids, creating a welcoming environment for families.

Key Features Summary

Feature	Description
Cuisine	Fried Chicken, Comfort Food
Services	Takeout, Delivery, Catering, Reservations
Accessibility	Wheelchair Accessible Entrance
Payment Methods	Credit Cards, Debit Cards, NFC Mobile Payments
Atmosphere	Casual, Family-Friendly

Quick bites and full meals are readily available, ensuring that Jack's Chicken Palace caters to a diverse range of appetites and dining needs. The restaurantâs lunch and dinner offerings consistently draw a crowd. The restaurantâs proximity to the university further solidifies its place as a popular destination for students.

👍 Reviews of Jack's Chicken Palace

Stephanie

5/5

5.8.24 @7:30 pm - My family and I really enjoyed this food. We ordered 8 pieces of dark fried chicken and medium fries. The plain crinkle fries were fresh, and crispy. Note there were no seasonings or salt on the fries, but they tasted like good ole' potatoes. Add your own salt/ seasoning if you have it. The chicken had a good balance of salt, but I didn't taste any flavors or seasonings. The chicken was fresh and crispy as well. This was a walk-in and order. Not sure if they have pre-order. No dining in here. I would definitely order here again. My only gripe is there were no napkins, salt/pepper packs, ketchup, nothing besides the food itself in a large brown paper bag. I love the plainness of it all, but we could've used some ketchup packets with that huge bag of fries. I just changed from 4 stars to 5 because I'm craving another meal from Jack's. We were the last customers of the day, so maybe they just forgot to include the basics. I'll let you know how it goes round 2. Again, the food was so good. It took about 15 minutes to fry it all fresh. Wow! Paid about $18+. Cashier was nice and helpful, too.

Amanda H.

1/5

Ordered 3 chicken dinners 1 with onion rings instead of fries, in which they CHARGE EXTRA FOR (which is fine), Mac salad and 2 extra rolls tonight. I got there, they informed me that they cooked my chicken in the fish fryer and it was going to be re-dropped. They told me it would be 12 more minutes because mine was burnt. Okay fine. Well it was 20 minutes. Still, fine whatever. But from the time i ordered to the time i sat to eat it had been an hour. With previous owners it was in and out in no time. I could order, pickup and eat in less than an hour. Anyways. I sat down to eat, opened the box and they didn't put my onion rings in with the chicken dinner. If I liked fries, wouldn't have been charged extra and not just waited an hour for this, i wouldn't have cared as much. But to do all that jussssst to have it wrong, ugh. I tried calling up there 4 times and then I'm pretty sure they unplugged the phone or shut it off because I called and additional 3 times and got a dial tone. Since it was close to 8pm I'm sure that's what they did. I'm annoyed. We used to eat here literally once a week and gave the new owners a fair chance. But they've tweaked some things... which I've gotten over... but after this...I'm over it. NO THANKS JACKS.

William S.

5/5

December 15th, my lil lady an I had lunch, super fast after getting an order placed 👍 the breading is light on the onion rings and tenderloin which is a nice treat, does seem like the flavor is quite light but reaches more palates for own customization perhaps. For the money and time and volume of food, one should forget the drive thru and stop at the bird in the sky they call JACKS😜👍🐔

Richard P.

3/5

Not sure what has happened to the menu, but purchased some potato salad yesterday. They said it was a fresh batch. Couldn't eat it. Tasted like chemicals or unwashed veges in it. Thoughly disgusting. What happened to this place. Don't see a reason to come back. The quality of food has dropped dramatically.

Rachel J.

5/5

Everything was AMAZING!!! We really enjoyed our food! Keep up the great work!!

mrtony128

5/5

Jacks chicken palace is a midwestern gem…. A hometown favorite of Dubuque. As a Michigander who comes to Dubuque often I can say that it’s one of the best places around. The staff are great. They run the place like a ship… the food is cooked to order, the prices post Covid are incredible… 10/10 would return. Love you guys

Tony

Danny M.

2/5

Extremely disappointing chicken. Watched them pull pre-made frozen fries and chicken tenders out of bags. Tasted like it too. Underwhelming with no juicyness or seasoning. Slaw was decent. Macaroni salad pretty plain. I think the onion rings were their best dish, thin, crispy, and dripping with flavor. Their ranch was very mediocre too, definitely not homemade, as you'd expect from a place like this. Customer service was fine and they were friendly. Not anywhere to eat in the restaurant, which is fine. But it can get stuffed in the waiting area indoors. I just don't see what the hype is around this place, to be quite honest. Maybe I ordered the wrong things? But I'd be hard pressed to come back when I can fry my own frozen tenders.

Imogene S.

1/5

What has happened? We've had Jack's for years. Most disappointing meal ever! Packaging has changed & not sure if that contributed to state of chicken? Chicken was cooked but the coating was gooey, REALLY GOOEY! Awful!