Horn Rapids RV Resort - Richland, Washington

_Kronos_

Heads up guys, their groundskeeper was using a weed whacker and blowing rocks all over my truck and trailer, I went out and told him, don't do that or you're going to break my windows as rocks were pelting dinging everywhere and also others were outside with the same concern as their trailers were being hit w rocks. When I went to the office to talk about it, the manager ed showed up furious and aparently has some kind of anger issueI, and started coming unglued and telling me it didnt happen and threating me w less then 24 hour eviction. I went and got a witness as lots of people trailers were being hit w rocks. Upon returning with a witness as I also needed one due to the dude acting.like some irrate natzi that can do and say whatever he likes, I was told to leave the next day by noon, this was at 6pm. He went on to make-up lies about me, he said that I was yelling at his grounds person. I said I stopped him from breaking the windows on my rig and the grounds.person was right there and I asked him, was I uelling at you directly, he replied.no. The dude wasnt hearing it and said they had lots of complaints about me, which they have not and I have to be gone, or they will have my trailer towed while im working 6-12s at a jobsite. He said he didnt like my attitude when he was the one that came in with all kinds of attitude, I had been speaking calmlybe direct that some cannot enter.my site and start blowing rocks everywhere with a weedwacker without a gaird on ot at full throttle in rocks. I said "I will certainly leave a review about this place. The reply was we don't care about your reviews. This is from the management, These people are extremely arrogant and narsisisitic, I don't know what's wrong with them honestly, the whole thing was nuts and out of left field. I've been here for several months and not had any previous issues with them. I do understand that the same gentleman was mouthing off to another person that he got into a physical fight with while I was here. now I can see when I was trying to explain my problem how he came against me with aggression. 😳😳 If you can go anywhere else, I would recommend it. I will consult with law enforcement and an attorney and will absolutly be leaving!, even though they have no grounds or reason to ask me to leave. So in a nutshell, I was victimized and retaliate against for complaining about rocks, blasting all over in my trailer and truck while I'm inside. I want a business video conference call. Even the people in my conference heard it. Due to the manager having a bad day, he exploded on me. Then had to save face and make up stuff that wasn't true and wanted me out of there in less than 24 hours, which I left. These people have a lot of attitude against their own customers. And there were others in the park that came to me and apologized for what happened. They said they knew rocks were hitting their trailer. As well, but they were afraid to go say anything because they said they would be asked to leave. Apparently they already knew them better than I did.

David M.

This place is a bit of a haven! Upon checking in their staff greeted me and their market store is well stocked! The park is well laid out and setup for short term and long term residents. We loved the pool! After two weeks of traveling their pool and hot tub was exactly what we needed. Their pool showers are very nice as is the grilling and eating area next to the pool! The RV spots are really nicely established with two dump ports, eliminating the need of a “Y” splitter and tens of feet of dump hose. Many trees between the staggered spots offers shade and a sense of privacy. I highly recommend a night’s stay at this place!

Nick W.

The managers cannot open their mouths without a lie coming out. We stayed here for 6 months, and have yet to be told the truth about anything.||||Lie#1: 'We don't put people with kids on the north side of the park.' Imagine our surprise to have not one, but two long term sites adjacent to us with kids, not to mention numerous large groups with kids put behind us throughout our time there.||||Lie#2: 'We are a very quiet resort. We make sure everyone respects the quiet hours.' Unless it's one of the obnoxiously loud diesel trucks that people start up at 5-6AM 5 days a week and idle for 10-20 minutes. When a complaint was made, Ed's response was "Well, he works at Hanford." So? "Well, he has a diesel truck." Yeah, so do I, however I chose to not modify the exhaust system so that it was so loud it vibrated the walls of my neighbors.||||Lie#3: 'People at the resort are shutting off the sprinkler system and that's why the lawn is dead everywhere.' No, you just though you'd save a few bucks by doing the landscape maintenance yourself despite the fact that not a single person employed at the resort knows anything about a commercial sprinkler system including something as basic as adjusting a sprinkler head. All summer the residents had to hand water, otherwise the lawn would have been completely dead everywhere.||||Lie#4: 'Richland code enforcement says you can't park vehicles or trailers on the streets surrounding the park.' How strange, seeing as how these are public streets, and no one that I've talked to at code enforcement seems to know anything about why people wouldn't be allowed to park there. Could this be a desperate and obvious way to try and get people to pay you $50/month to park the trailers inside the resort? Seems to be, since my trailers never were towed, I never received any letters from code enforcement about moving my trailers, and you finally had to resort to threatening people with not renewing their lease if they didn't remove them. Perhaps, as code enforcement states, they were there to cite you for the illegal dumping of landscaping debris that YOU were doing in the same area?||||Lie#5: 'The rules/policies state that....' The rules seem to be whatever Ed and Yvonne want them to be so they can go on whatever power trip they want to that day. When you check in, you are given a single page of rules. None of the rules that were sent out or referenced are on this sheet or available anywhere on their website. Their justifications for the rules they make up are either lies, or don't make any sense because it's just their way of feeling like they're doing something.||||If you choose to stay here, get everything in writing. Double check to make sure you aren't being mis-charged for power. If you sign up for propane service, make sure to tell the gas company that only YOU are allowed to authorize your tank being filled. If you're there on a temporary basis, make sure they don't try to charge you for your electricity that's supposed to be included. Don't believe them when they say you're getting a special "union" or other rate, its the same rate that anyone else gets. Don't expect anything to get fixed if you put in a maintenance request, even when you remind them multiple times over several months. Make sure you're ready to be spammed with up to 4-5 emails per day that look like a 5th grader wrote them, and range in content from cheap hot dogs to rambling accusations of residents keeping the maintenance workers from doing their jobs. If you message them to help with some common grammatical errors you see regularly in the emails, expect to be told that they're too busy to make sure the emails they spam you with look professional.||||I hope the owner reads this. I know Ed and Yvonne are your family, but they are going to destroy your investment and continue to chase off your clients with the way they are running things.||||Ed and Yvonne, learn some customer service skills and get some help with your compulsive lying and control issues.

Jason M.

This park is located in a good area close to a lot of amenities. That's about the best I can say. They beg you to use their store but they are only open while you are at work. So you have to go across the street to the mini Mart. Not a bad, but if you want me to use your store then stay open. I didn't like the dog park. It's not really a dog park. A very small fenced in area, and you can't take your pet off the leash except for that area. The sprinklers are a whole other issue. They will blast your vehicles and RV. If you adjust them they will change them back and if you complain they don't care. I got my bike stolen the one night I didn't lock it up. I asked them to see the cameras and they said no, but they reminded me they had a lot of theft in the area. Maybe build a fence around the park to keep people out and you have tons of area for a massive dog park, but the cheap one is all we get.

It's not a secure RV park. They won't let you know that because it's not good on them. Lots of theft and people in the area who shouldn't be there.

If your Amazon gets stolen or misplaced it's not their fault either.

Nancy G.

We have stayed at Horn River RV resort on numerous occasions, and we love it! The reception staff is so friendly and helpful; they treat us like family! The park is lovely with lots of grassy areas for our golden retriever! I would highly recommend this campground!| Nancy G, California

Mike D.

We've been staying here for a number of years, and it's always nice.

It's far enough from any highways to be quiet at night.

There are a lot of full time type spots on the perimeter, but they're kept up nicely.

The pool is always clean, and the common area with grills is a nice place for friends to gather.

Kyle M.

Clean and nice place to stay. Their wifi SUCKS and doesn't work half the time...
The heater to the pool was "out and waiting for delivery* they say no washing of rvs or vehicle maintenance but seen mobile detailers and people working on cars in parking areas. Very clean area but mini mart is WAY TO EXPENSIVE INCLUDING PROPANE. 6$ FOR A SMALL.THING OF MAYO. Weekly and monthly prices are decent, probably because of these things. Not conveniently located to town either

Bob N. G. W.

This was a good stop on our trip from Oregon to Baniff National Park. Easy check in and pull through spots. Sites are close and trees are very close. Unable to put out awning. There are several breweries nearby which are nice, good food at The Dive BAR about one mile away.