Hong Kong Chinese Restaurant - Windsor, Virginia

Hong Kong Chinese Restaurant: A Detailed Overview

Hong Kong Chinese Restaurant, situated at 11409 Windsor Blvd, Windsor, VA 23487, presents a longstanding establishment offering a focused selection of Chinese cuisine. The restaurant’s phone number is 572423838. While a dedicated website is currently unavailable, prospective patrons can readily obtain information and place orders through various channels. This establishment has garnered a significant number of reviews – currently boasting 99 reviews on Google My Business – reflecting its presence within the local dining landscape. The average opinion score stands at 4.2/5, indicating a generally positive customer experience, although with some noted areas for potential improvement.

Location and Accessibility

Hong Kong Chinese Restaurant’s location at 11409 Windsor Blvd in Windsor, Virginia, provides convenient access for residents and visitors alike. The restaurant’s physical layout is designed with accessibility in mind, featuring a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. Furthermore, wheelchair accessible seating is available throughout the dining area, ensuring comfort and inclusivity for all patrons. The restaurant also offers free parking lot and free street parking options, alleviating potential parking concerns.

Specialties and Menu Offerings

The restaurant’s specialties are centered around Chinese cuisine, promising a diverse range of dishes appealing to various palates. While a detailed menu isn't publicly available online, customer feedback consistently highlights the quality of their steamed rice, often praised for its lack of oiliness and generous portions – a notable contrast to competing establishments. The menu caters to a variety of preferences, offering vegetarian options alongside more traditional choices. Customers frequently order for both lunch and dinner, indicating versatility in their dining habits. The establishment provides a quick bite option for those seeking a fast and satisfying meal, and also facilitates takeout and delivery services.

Dining Experience and Amenities

Hong Kong Chinese Restaurant offers a casual dining atmosphere, fostering a relaxed and welcoming environment. Reservations are accepted, allowing patrons to plan their visits in advance. The restaurant accepts a variety of payment methods, including credit cards and debit cards. It’s particularly well-suited for families, with good for kids being a frequently mentioned positive attribute. A gender-neutral restroom is also available, promoting inclusivity. The restaurant’s layout includes ample seating, accommodating both small groups and larger parties. The restaurant accommodates solo dining as well.

Customer Feedback and Observations

Despite the generally positive feedback, some customers have expressed reservations regarding the flavor profiles of certain dishes, describing them as “bland.” However, many long-time patrons consistently praise the restaurant's reliability and friendly service. One customer has been dining there for over ten years, consistently reporting no issues with ordering or food quality, and frequently engaging in friendly conversation with the staff, particularly the order taker. This individual values the personal connection and repeated experience. The lack of dine-in service is a recurring drawback mentioned by some, though the convenience of takeout and delivery seems to outweigh this limitation for many customers. The aesthetic appearance of the restaurant is occasionally noted as less inviting, suggesting a potential area for future improvement in terms of ambiance. The restaurant consistently receives positive feedback on its portion sizes and the quality of its steamed rice, demonstrating a strong focus on fundamental aspects of Chinese cuisine.

Key Information Summary

• Address: 11409 Windsor Blvd, Windsor, VA 23487
• Phone: 572423838
• Specialties: Chinese Restaurant
• Services: Takeout, Delivery, Lunch, Dinner, Solo Dining
• Accessibility: Wheelchair Accessible
• Payment Methods: Credit Cards, Debit Cards
• Other: Good for Kids, Free Parking, Reservations Accepted

In conclusion, Hong Kong Chinese Restaurant offers a dependable option for those seeking authentic Chinese cuisine with convenient service and accessibility. While improvements to the ambiance and flavor profiles could further elevate the dining experience, the restaurant’s commitment to quality and customer satisfaction is evident in its consistently positive reviews and loyal customer base.

👍 Reviews of Hong Kong Chinese Restaurant

N J.

5/5

Pleasantly surprised. Truly good take out, reasonable prices. Their steamed rice isnt oily like the other place in town and the portions are fair. Down sides, no dine in, aesthetically not very inviting.

Laura S.

5/5

I have been eating at this place for the past 10 plus year. I have never had a problem with ordering or with the food. The lady who always takes my order is alway friendly to me. We talk about her kids and mine. I will always order from them.

OOO G. O.

3/5

Food didnt have much flavor, very bland...

Patricia C.

1/5

Unfortunately we did not get to try the food. We arrived around 6:45 Monday evening. There was a sign on the door that they only had take out. We (my husband and I) went in to order and the woman helping us was clearly displeased we were there. She wrote down the order and rsng us up. As I was paying I asked her a question about the rice and she snapped at me. I asked her if she preferred that we didn’t order and just left and she said she didn’t care what we did. Consequently we left and went into Franklin to El Ranchero. Had a great dinner. I am pretty sure we won’t stop at the Hong Kong again.

Melanie H.

1/5

The lady that rings you up is just rude. She doesn't say thank you or anything. I tried calling In My order one time and the lady never responded so I said hello hello and she snapped off that I had an attitude with her and don't be calling there with an attitude. Now why would I have an attitude with someone I'm calling my food in too. And she never have a smile on her face she's always looking mean. And she hates whenever you ask her something about a dish. I'm done with this place

P.J. L.

3/5

Our experience was hit or miss. Some dishes were good, and others not so much. Unfortunately, nothing really delicious. The prices are cheap and the service is pretty fast. The beef and broccoli and general Tso's were pretty good. The egg roll is not very good.

Victoria

1/5

I came to this place because the reviews were decent but in my experience they where not accurate. I ordered chicken and broccoli and the texture of the chicken was slimy and chewy as if it was possible boiled then sauce just added on top. Not sure how they messed up such a easy basic Chinese meal. Also order fried chicken wings. They had potential but I think they were pre fried then dropped back in the grease to heat up for my order. Will not be going back

Lynn C.

5/5

Tonight we ordered steamed dumplings, barbecued ribs, sweet-and-sour soup, spicy Mongolian beef and sesame chicken. Everything was excellent and hot. I had never tried the sweet-and-sour soup before and I’m so glad I did, it was delicious. Such a great find in Windsor Va!