Hilton Garden Inn San Bernardino - San Bernardino, California

Heather N.

Such a nice place to stay in sunny San Bernardino. Great staff, great price. The only thing is the breakfast cost about 15 dollars. No noise from freeways. Very quiet and peaceful. They also give a cute Keychain with doggy bags of you have pets.

Jasmine D.

The staff here are always exceptional! A huge thank you to Robert and Sandra for the streamlined and stress-free experience while booking events in your hotels meeting space. We requested the South of the Boarder lunch menu and were quite impressed. Everyone loved it. Also, a big shout out to the banquets team for doing such a wonderful job with setup.

Tony K.

Rebecca and her team always make me feel extra welcome when I arrive! This is my home away from home! Clean rooms… Friendly staff… Top-notch service… Very convenient restaurant and bar downstairs… Overall, just beyond comfortable!

This is the place to be!!!!!!!
They take such good care of me here! These people work extra hard to make their guests very happy!

Can’t thank you all enough for what you do and how much you sacrifice to do so!

Peggy B.

Staff is friendly. Room was spotless. Good prices. There are several breakfast choices. We ordered ala carte. Made to order omelette. Generous portions. Real food. The only con was the sheets. Probably around 200 ct., but offered a qcomfortable night.

Erin

Always trust a Hilton hotel, however this one was sub par. There were bottles for the bathroom amenities, shampoo conditioner, lotion. A sign indicated they were refilled daily. On the second day there I went to condition my hair and the 16+oz pump bottle was totally empty and the shampoo was running low. Clearly they do not check them frequently. Shower only, no bathtub, so that sucked. The pool was always busy. We finally went down there and there was a huge group of people down there being loud and drinking beers and shots they had in a cooler. A bit awkward but at least we got to use the jacuzzi. Not on par with the Hilton Garden Inn Brand. This was a San Bernardino version....IYKYK

Alexandria W.

We had an excellent one night stay with our 1 year old and dog. Everyone who worked at the hotel was very nice and accommodating. I wanted to give Ernie a special shout out, because he went out of his way to be so kind to us. He was one of those people whose personality was so genuine and awesome that it literally left a smile on our face after interacting with him. Give that man a raise or a promotion, he truly goes above and beyond for the hotel guests!

Peter R.

Hilton Garden Inn San Bernardino Review

I recently stayed at the Hilton Garden Inn San Bernardino, and while the experience was generally comfortable, there were several areas that could use improvement. The hotel has its strengths, such as cleanliness and thoughtful design features, but it also has a few drawbacks that travelers should be aware of.

One design element I appreciated was the bed frame. The rounded corners are a clever touch that prevents the sharp, painful encounters typical of standard hotel bed frames. It’s a small but thoughtful detail that can make a difference, especially if you tend to move around the room a lot.

The rooms were very clean, and the hot water was reliable—always a priority for me. However, I was disappointed to discover that there was no option to plug directly into the internet. Combined with spotty WiFi on the part of the 4th floor where I stayed, this made working from the room quite challenging. If you’re someone who depends on stable internet access for work or streaming, this could be a significant issue.

The gym facilities were another area where the hotel fell a bit short. With just four treadmills, a small selection of free weights, and limited space, the gym is fine for a quick workout but not much more. That said, it was clean and in good condition, which is always a positive.

The convenience store in the lobby is handy but comes with a hefty price tag—about double what you’d pay at a regular store. If you’re looking to save money, I’d recommend bringing your own snacks and beverages. On that note, the bottled water policy in the room was frustrating. There’s a bottle labeled “complimentary,” but it’s only free for Silver and Gold Hilton Honors members; otherwise, it’s $2.50. This felt misleading and left a sour impression.

Overall, the Hilton Garden Inn San Bernardino provides a comfortable and clean stay, with some thoughtful design touches like the rounded bed corners. However, issues like poor internet connectivity, a lack of direct plug-in options, an underwhelming gym, high convenience store prices, and a misleading bottled water policy detract from the experience. If these are not deal-breakers for you, it’s a decent choice, but travelers with specific needs—like strong internet—might want to consider other options.

John D.

The rooms are decent but had a very strong musty smell. The service at the bar was disappointing, starts closing down about an hour before the scheduled closing time (this was Friday and Saturday nights). The location is ok, close to the hwy.