Five Star Inn - West Covina, California

Address: 2748 E Garvey Ave S, West Covina, CA 91791.
Phone: 63313161.
Website: fivestarinnwestcovina.us
Specialties: Inn, Hotel.

Opinions: This company has 434 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Five Star Inn

☎️63313161

Introduction to Five Star Inn

The Five Star Inn, located at 2748 E Garvey Ave S, West Covina, CA 91791, is a highly-rated inn and hotel that provides exceptional lodging services to its guests. With a phone number of 63313161 and a website at fivestarinnwestcovina.us, the inn has established a strong online presence and reputation.

Specialties and Features

Specializing in providing comfortable accommodations, the Five Star Inn offers spacious rooms and bathrooms, ensuring a comfortable stay for its guests. The inn's strategic location near various stores allows guests to easily access food and necessities. Moreover, the quiet surroundings create an ideal environment for relaxation and peace of mind.

Customer Reviews and Ratings

The Five Star Inn has garnered a total of 434 reviews on Google My Business, with an average rating of 3/5. Many guests appreciate the friendly staff and exceptional service provided by the inn. For instance, one reviewer mentioned the great customer service and the cleanliness of the newly renovated rooms. Another guest praised the helpful housekeeping staff and the quiet location of the inn.

Recommendation

If you are searching for a comfortable and affordable place to stay in West Covina, the Five Star Inn is an excellent choice. Its convenient location, combined with the friendly staff and well-maintained rooms, make it a top-rated option for both short and extended stays. Whether you are a business traveler or a vacationer, the Five Star Inn offers a cozy and welcoming atmosphere to make your stay memorable.

To learn more about the inn's amenities and availability, we highly recommend visiting their official website. If you have any further inquiries or would like to book a room, do not hesitate to contact the friendly staff at 63313161.

👍 Reviews of Five Star Inn

Kim C.

5/5

Room and bathroom is really spacious. The lady at the front is nice whenever I extend my stay. Housekeeping helps me with whatever I may need. Quiet area, close to stores where I can get food and necessities. I like this place, and would recommend it to those who need a good place to stay

Excyno E.

5/5

New and renovated hotel I definitely recommend it, costumer service 100% great service, rooms very clean, everything was brand new(:

Roberto C.

1/5

The entire room was filthy. The tub has a huge, thick orange/yellowish ring in the center of the tub. I never used it. The window was left open and there were flies flying around the bathroom and bedroom. The bed blanket had holes in it and the sheets had someones hair in it. The room was not clean.
I informed the front desk lady (at checkout) and she stated she would take care of it, but ignored me when i was trying to inform her of the rest. When I informed her of more of the problems with the room, she began to raise her voice, interrupting and arguing with me. She was very rude, but the gentleman who checked me in was very helpful and respectful.
Overall, I would not recommend staying at this hotel.

Nami N.

3/5

This place is in the process of remodeling and their new rooms are honestly pretty nice. Very spacious. The jacuzzi straight up didn't have an on switch (trust me, I looked) but the bathroom was pretty nice.

That being said, the actual area outside of the rooms has super sketchy vibes. I was pretty worried about my car getting broken into but I never encountered any real problems. Probably just be aware and don't hangout too much outside of your room.
The surrounding area is surprisingly nice. There's a strip mall within a block away but I still probably wouldn't walk to it.

Michael J.

4/5

The front desk staff was great. I was able to get the room I requested, and the price wasn't too bad either.

Julina S.

1/5

DO NOT STAY HERE !!! - worst hotel and experience ever. Walked in and walked right back out. Tagging all over the wall , the room was FILTHY , peoples hair on the bed , blood on the walls , blood on the bed. The room smelled so strong of bleach. i was there for at most 15 mins. I talked to the manger asking nicely for a refund he & he said yes I would be able to. Then lied and said we were the ones who made the mess.

Carman626

1/5

There was gunshots somebody kicking in my door very rude employees didn't return my money back I had to call the police the front desk is very rude I'll be filing a lawsuit on them I recommend for your family or friends not to stay here..... I'm calling go to property Management health inspection property inspection state expectation of West Covina they told me to wait till 11:00 to talk to the manager to get my refund back I will be videoing this to show the review to everybody

Rachel C.

1/5

I specifically chose the spa tub room but it didn’t work and I was so disappointed. When I called in the morning to tell them it didn’t work I was immediately interrupted by the rudest front desk lady screaming “no! No no!! All spas work.” Then she said she was going to keep my deposit if I didn’t come out right now to leave.

The room was also dirty. The bedsheets had stains on them, the bathtub had a hair in it and the fire alarm was pulled off and put in a drawer.

DO NOT COME HERE.