Firehouse Subs Mobile Highway - Pensacola, Florida

Kelsea McDaniel

This Firehouse has the best service. Employees are so nice, sweet, they welcome you as you walk in, I come here very often and recently I made an online order and it went through twice. When i noticed and mentioned it the the manager/staff they were able to give me free subs next time I came in or just a refund on my money! Most companies don’t do that. Firehouse all the way.

Mary J

The morning lady manager is always attentive and kind every time we see her. Today, even though she and her fellow worker were short-handed, they took care of our order as quickly and professionally as was humanly possible. Y'all would lose a great employee if she ever leaves. Take care of her!

Joe Exotic

If I could give a zero I sure the heck would. Did door dash and they shorted us a sandwich. The bag was still sealed with the sticker. Door dash didn't steal sandwich. I called for 15-20 minutes. In that time they kept hanging up phone at this location. As soon as the young man the manager answered he had an attitude. Was rude saying they're swamped. I said we were shorted a sandwich he said he knows bc he made rhe sandwich. Did we have receipt? I said yea we are pulling up now. Mean while the place wasn't slammed like said. The guy admitted it was his fault. Then some girl refused to give or make the sandwich. Told him to tell us to take it up with door dash. Why would we when uts ur fault!! And we just wasted gas and money and time. We were there it should of been given to us or remade . This is crappy service all the way around. $13 for a medium sub not including drink!! Come on now.. how sad is this. I'm sure yiu won't make this right. But hopefully people will see this and think twice about coming there.

Renee Goff

Went in today to pick up lunch for me and my husband. Jennifer and Kenny helped me and they were super friendly, helpful and fast. Really just two very nice and personable people. It was a great experience.

Abby Sanders

Busy but fast and perfect. We were given cups but didn't order drinks, then when I asked what they were for, she said we have a long wait. Returned the cup and 10min later we were done.

Jessica Smith

If I could give less than one star I would.

Not only did I have to listen to the two kids working curse with and at customers, talk poorly of people they know, specifically one "fat" girl that would look better skinny.. I also waited 20min for two sandwiches. Then had to go back in to get a forgotten item.

The kicker, however, was getting home to find a very long, dark hair in my tuna sandwich in my first few bites. Obviously this meal was thrown away and our lunch was wasted.

Never visiting this location again.

paul white

I have celiacs and it is near impossible to eat out without getting sick. Firehouse takes precautions to prevent cross contamination. One person handles order it's made In a seperate area and they pull fresh toppings. Was able to eat here without getting sick which was awesome. Thanks for taking the time to give us more options to eat. Review made 72 hours after eating and I am super sensitive to gluten. No issues

Joanne Patrick

Tables were chaotic and dirty. We watched other customers orders getting messed up. We had the hook and ladder fully involved, the bread was pale, hard and dry. I’ve always liked Firehouse Subs over Subway, but last night I couldn’t tell the difference. I don’t think the staff knows what they’re doing.