Elk River Hotel & Cafe by GlampOut Resorts - Sutton, West Virginia

Ashley T.

Do not book.

Unfortunately, my visit did not live up to expectations. I reserved a king suite dome while in town for my grandfather’s funeral. At check-in I was told the restaurants hours had shifted for the night and I would need to hurry right back if I wanted any food which I did. (The tomato soup was less than desirable.)

Inside my dome I found a seriously excessive amount of dust everywhere. The dome had not been properly assembled, leaving gaps, which I could see all the way to the ground below the deck on which the done was sitting which created a draft and since I was staying at the beginning of March, it was quite cold because of that draft. There are not enough heaters to account for the West Virginia, wind and cold. I could deal with these things since I did book a tent in March in West Virginia. The real disappointment came in the morning with the breakfast that I was sold at dinner. I stood in the rain knocking on the door for 30 minutes because the only time you could get breakfast was between 8:30 AM to 9 AM. No one ever answered the door after making 10 phone calls. I was informed that the gal who was running the restaurant was sleeping upstairs and she could be down in 10 minutes to begin opening for no I will not I will not. I will not allow it. OK stop please breakfast. This made me angry as you can imagine as I was on a schedule. So I went back to my dome, thinking about how badly my back hurt and looked under the bed to find the bed was broken, bent, and propped up with lots of wood. This is unacceptable a hotel should at the very least have a bed that is not broken and sunken in towards the middle. I attempted to seek resolution but they were not accommodating. They would not refund even a portion of my money after having slept on the lopsided bed in the literal wind and cold. 🥶

Cathy R.

Attractive historic house in a lovely setting next to the river. Breakfast is available, and Emily the breakfast chef prepared filling, delicious meals and friendly, attentive service. A great feature is the available free EV chargers, both J1772 and Tesla.

Jp M.

Steak was perfect!! Excellent little hotel and restaurant all in one. They even have pet friendly rooms.

Very nice!!

Rose H.

My 3rd time staying while on business from Raleigh, NC. The perfect getaway from hotel chains. Staff is so friendly and helpful. Jill mailed my inhaler to me after I left it in my room back in August. I'll be back in the spring.

Mira M.

The Elk River Inn and Cafe is by far an unexpected gem and a respite from a long days’ drive. First… my reservation was confirmed for last week, my stomach sank since we were tired, hungry and looking forward to this lovely property. Jill, the manager, assured us we would be accommodated without additional charge. Thank you Jill, thanks a squabillion! Our lovely room overlooked the gorgeous garden, had a peek of the river and a great view of the “glamping domes!” (On my next visit - I will be reserving one of these stunning units!) our room could not be more comfy, well-appointed and with an AC perfect on this killer hot day.

Dinner at the cafe was scrumptious… if the watermelon/feta/balsamic salad is on the menu, you will be remiss if you fail to order this refreshing, perfect blend of flavors. Our pan seared salmon had just the right amount of seasoning, kudos to the chef! Loved the creamy texture of the rice pilaf… but before I stop raving about this experience - we fell in love with our server, Chasity, whose own story truly left us full of joy knowing there are continue to be young people who set goals, work hard and accomplish their dreams! The Elk River Hotel and Cafe is worth the drive! When you stop, tell Jill and Chasity that Thelma and Louise say “hi!”

Cayla L.

We rented the party dome for a birthday party for my 5 year old son. It was perfect! The view is amazing! Jill, the site manager, was wonderful to work with. The food was exceptional! Everyone had a great time and the kids loved being able to enjoy playing in the large yard and with the outside connect four they had on site!

Kristin C.

We had a girls trip in the dome and it was an awesome weekend! The service, the food, and the views were awesome. The staff are so friendly and accommodating. The dinner was incredible and utilized many local items (local beef, local eggs in the crème brûlée). The dome is so peaceful and cozy. The breakfast was also a wonderful add on and a great deal. We love Sutton and the Elk River Hotel and Cafe!

SOletsGOFLX C. B.

We found this adorable spot on our way back from visiting family in Tennessee back in November. I called to see if they had rooms available and the woman on the other end was super helpful and sweet. She got our dog friendly room booked and we headed over. We typically stay at regular hotel on our way back but this was such a treat. It's located right on what I believe is a river and they have adorable clamping domes as well. We were able to have dinner, and a nice conversation with the innkeeper. Our room was clean and cozy and there was a trail where we could walk our dog. There is something to be said about hospitality and this innkeeper has it! She also booked us for breakfast which was delicious. Our only regret is we didn't get to stay longer. Thanks again for the hospitality!