Eagle Rock Resort - Naches, Washington

Eagle Rock Resort: A Convenient Stop and Resource

Eagle Rock Resort, located at 8590 WA-410, Naches, WA 98937, presents itself as a valuable asset for travelers and locals alike. With a dedicated phone number, 5096582905, and a comprehensive website, eaglerockresortwa.com, it’s easily accessible and provides essential services. This small business operates with a focus on convenience and customer satisfaction, offering a range of amenities beyond just lodging, making it a noteworthy destination along the I-90 corridor.

Specialties and Services Offered

Eagle Rock Resort distinguishes itself through a combination of services that cater to diverse needs. Primarily, the resort functions as a grocery store and a gas station, providing a crucial stop for those embarking on road trips. The inventory of the store appears to be considerably more extensive than that found at neighboring stations, as evidenced by customer feedback, and the staff are consistently described as friendly and helpful. Furthermore, the resort offers a variety of onsite services, including delivery and same-day delivery options, broadening its reach and accessibility. This flexibility is particularly valuable for individuals seeking to quickly acquire essential supplies or avoid lengthy trips to larger retail outlets. The resort also accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers. SNAP/EBT acceptance is also a key feature, promoting inclusivity and accessibility for those eligible.

Location and Accessibility

The resort’s location at 8590 WA-410, Naches, WA 98937 strategically positions it along a major transportation route – the Washington State Route 410. This placement makes it a practical and appealing stop for drivers traveling between Yakima and other points east. Accessibility is a significant priority, with features such as a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accommodating individuals with mobility limitations. The resort also offers a quick visit option, allowing for efficient service for those with limited time.

Customer Feedback and Reputation

Eagle Rock Resort has garnered positive feedback from its clientele, with a total of 70 reviews on Google My Business. The average opinion is 4.5/5, reflecting a consistently high level of customer satisfaction. Many reviewers highlight the quality of the breakfast and the exceptional service provided by the staff. A recurring theme in the feedback suggests that the resort’s gas prices are competitive, especially when compared to stations in nearby towns like Cliffdell and Yakima. However, the superior product selection and friendly service consistently outweigh any minor price differences. Several customers specifically commented on the store’s inventory, noting it is significantly better than that offered at other stations in the area, particularly the Whistlin’ Jack’s location. The staff are frequently praised for their warmth and willingness to assist customers. The resort's appeal extends beyond its convenience; many travelers appreciate the opportunity to stop and interact with the welcoming staff, transforming a simple pit stop into a pleasant experience. The ease of picking up supplies, combined with the positive atmosphere, contributes to the resort’s strong reputation.

Points of Interest & Additional Information

• Small Business: Operates as an independently owned and operated establishment.
• In-store pickup: Convenient option for those who prefer to collect their purchases directly.
• Food: Offers a selection of food items and snacks.

Eagle Rock Resort stands as more than just a gas station and convenience store; it’s a valuable community resource and a welcome stop for travelers. Its commitment to accessibility, competitive pricing, and friendly service contributes to a positive customer experience. The consistent positive feedback and readily available services make it a highly recommended destination for anyone passing through the Naches area.

👍 Reviews of Eagle Rock Resort

Jeff S.

5/5

Great breakfast and super staff! We will be back!

Nick S.

5/5

Great location to stop for gas, a snack, meal, or some candy. Staff are always amazing and helpful and gas isn’t too much more expensive than in Yakima, but greatly better than in Cliffdell. Highly recommend!!

R. U.

5/5

We didn't stay at the resort, but we stopped into the store to pick up a few things. Much better inventory than the 76 station at Whistlin' Jack's, and much, much nicer people. The two ladies at the store were so friendly and enjoyable. We camp in the area often and I will make the drive to buy our supplies here from now on.

Torie G.

5/5

We only stayed for one night because it was too far away from my husband work but we loved where it is located. The staff was super nice and it’s awesome for kids.

Kelly S.

5/5

We just spent Friday and Saturday in one of the cabins. We had a great time. The room is really clean, newly updated and really comfortable. From checking, dining (two dinners and one breakfast), grocery store and checking out everything was perfect. The employees across each area were so helpful and enjoyable to meet. Gas on sight - great place. Most definite will come back.

Heather Z.

1/5

We had reservations to stay. Ended up contacting Josh on Hip Camp to get a refund. We drove all the way from Puyallup (Over 2 hours). Nothing said that we'd need to park by grocery and carry our stuff to the campsite. We went to check in inside grocery like instructions stated. A woman who said later that she was the manager was extremely disrespectful. It takes a lot for my husband to to get upset at someone. He refused to go back in with the way she was treating us. We will never come back here. Ever. I'd rather pull over on the side of the road and sleep in my car. She had a total attitude. When I told her I was there for a reservation she said "Oh yea she put you in spot 4" then looked at the next customer as she was prepared to help. I said "Where is that?" "Oh its around the corner" another gentleman no idea who it was said he'd show us where. I asked "Where do we park" she said " There is no place to park. I paid hundreds of dollars to get the sewer replaced you cannot patk on the grass* I nor my husband ever suggested we were going to park on the grass. Also we were told Josh is the owner. Managers don't pay for those things the owners do. So why she was acting like she paid for it we will never know. There were no signs where the bathroom was. When I asked she said "On the other side of the wall" the guy who showed us where our campsite shouldve been showed us where the bathroom was and it wasn't just on the other side of the wall. It looked like a shipping container. This looked like it was just like a backyard not a campsite. There were kids running around barefoot on rocks, dogs not on leashes. No one said anything. We had no cell service so we asked if they're was a wifi password my husband was asked by her earlier when we went to go check in with her if he was a idiot. I can tell you both the places me and my husband work would not tolerate customers being treated like this. Nor if we owned a business would we put up with this. I can't believe the high reviews this place has. I asked her if I go through the app to cancel and she said " Yes that's how you'd reach Josh. Why what's wrong" like are you serious? Now you want to be nice as soon as we talk about leaving haha ok. I didn't say that I just walked out and we left.

R G.

5/5

Stayed a couple days, nice little clean cabins at a very reasonable price.
Great friendly helpful staff and the convenience of a store, gas station and good food restaurant/bar a short walk away. R.G.

Steve F.

5/5

Eagle Rock Grocery is a part of the Eagle Rock Resort and the newly reopened Woodshed Restaurant. Located on Highway 410, the route between Eastern and Western Washington, through the Cascades, it's a great place to stop for a snack in the store including a cone or cup of hard ice cream in their new ice cream bar, or grab a Sasquatch T-shirt.
The Woodshed opened several weeks ago for breakfast (8 to 2) and, just this week, added lunch and dinner. We haven't been able to make it for a meal yet, but it's definitely on the calendar.