Courtyard Foothill Ranch Irvine East/Lake Forest - Foothill Ranch, California

Beth G.

We've been staying at this location for years every few months to visit grandchildren and friends after we moved out of state. We call it our vacation home. Sarah at the front desk works hard to book us into our favored rooms and is so warm and welcoming. Leah is so sweet on the desk in the evenings. Helena is often our assigned housekeeper and we are always so grateful to have her. If she spots us in the hall, she greets us by name and asks if there's anything extra we need. Then there's Alex who runs the bar/cafe like it's Cheers, with the regular guests who look forward to the atmosphere he creates. Our grandsons crave his famous BLT sandwiches. We love catching up with him on our visits. We really feel like family and valued here. I'm just going to beg for one upgrade to the hotel. Smart TVs please! We need to stream on long stays especially with the grandchildren.

Connie I.

Great stay. This location is very nice, located adjacent to shopping and restaurants (walking distance, same parking lot). Be sure to park in hotel spaces and get parking permit - adjacent office building has their own security and they WILL tow. It’s located near the 241 which might be very convenient for travel, but there’s not many tourist attractions nearby. The lobby bar is great, with very friendly staff and a decent happy hour menu. Our room was clean and well appointed. However the phone did not work - we needed housekeeping but had to physically go down to the lobby bc the phone was inoperable. While the room seemed very clean overall, there was a yellow substance in the bathtub, which stopped me from showering during my stay. Not sure if it was dripping shampoo, or leftover cleaner … but I also wondered if it perhaps might have been urine. I tried not to let it get in my head too much and just decided to skip the shower instead of wasting my day trying to solve the mystery or asking for cleaning or to be moved an hour before work. Based on how clean everything else was, I’m chalking this up to a “one off.”
Our view from the room was lovely. Yes, partial freeway view but also beautiful sky and landscape, adjacent pool. I’d stay here again.

Emily H. W.

We stayed for 24 nights at the hotel while we had an issue with our apartment. Cierra & the ladies at the front desk were so welcoming, accommodating, thoughtful and went out of their way to make our stay enjoyable. The staff, including the kind Indian maintenance gentleman and the bartender/cook at the bistro, were all so friendly & helpful. (Apologize, I didn’t catch everyone’s name). The manager made cookies every Friday night and the front desk team would even call up to our room to let us know to come get them in the lobby! Overall, the staff consistently went above and beyond in every aspect, that alone would prompt me to return to this hotel whenever possible.

Joel C.

Pretty awful check-in experience and despite paying ahead of time they wanted me to pay in person and pay some fees such as parking which was $7 overnight. Something to note: This is a hotel where a lot of people bring their dogs for some reason. People will love it or hate it, I personally hate it. Front reception area is small and the line was as big as the small room. The receptionist was very incompetent. The bar was closed at 7 PM which was odd but didn't look very good anyway. A lot of strong smells in this hotel, despite looking clean and new it smelled like an old parking garage. Room was very standard and kind of boring. The window shades were paper thin and a lot of lights from across the parking lot were lighting up the room even with the shades closed. Typical crappy soap in the bathroom and hard, aggressive water from the sink and shower. Complimentary instant coffee in the room but nothing special and no filtered water available in the room! I had to go down to the lobby to get it. Overall this hotel feels cold and uninviting and I won't be coming back.

t G.

Very well located, clean, and convenient to freeways. Many nearby places to eat, and you can just walk across the parking lot for Thai food or a fish taco, also a bar and grill. Thai Garden restaurant was very good and reasonable.||Also Ralphs just up the road where i bought some yogurt and a Clif bar for breakfast.|I would stay again, Lake Forest area quite nice, a good base for exploring OC, but I was there on business.

fa A.

Location was perfect for my purposes while there on business. Very convenient to freeway, yet not busy or noisy. Lots of restaurant options nearby. Staff were very friendly and helpful.

D S.

Area seems safe. You will be given a parking permit to place in your car upon checkin. Don’t come in with your hands full only to go right back outside.

Courtyard is always a rub for me. Most Marriott brands offer complimentary breakfast. It bothers me that they don’t here, and the cafe prices are not a great value for what you receive. Complimentary coffee in the lobby would go a long way.

The room was clean, I did find a dirty, torn rag that must have fallen out of the maintenance cart on my floor upon arrival. Otherwise, everything was great in the room.

Mini fridge kept my leftovers cold and the AC worked perfectly. Location and proximity to parking were also excellent.

Room is a bit dated, some older furnishings and side table that looked worn but everything was in working order.

Mobile keys worked great here but once used, my regular room key stopped working. Door had a decent gap which I was able to partly remedy by placing a towel along the floor.

Overall the experience was good, I just wish it were a bit closer to the major freeways. It’s off the beaten path in a business/industrial area but was packed as the lobby was full of business travelers during the happiest hours of the day.

J P.

Sure feels like this Courtyard’s customer service is on point. Leah, at the Front Desk, has been very accommodating and helpful. Really impressive. It is nice to see a property with more of a neighborhood feel that’s doing the little things right. Thanks.