Comfort Inn & Suites Jackson - West Bend - Jackson, Wisconsin

Bob Z.

It was clean. No elevator. Breakfast was just below average for a budget hotel. Microwave in room was not powerful enough to heat water. We had a one bedroom suite. Kind of weird was the door between the living space and bedroom was clear glass. But we got what we paid for.

Ivy P.

Very quiet for a hotel, has a nice cohesive flow floorplan, friendly staff, large rooms, some rooms have jacuzzi, great breakfast options (donuts, mini muffins, waffle maker, hot coffee, lemon water, juice dispenser etc..)all vending machines worked. The pool area was nice, and clean towels were always stocked. Jacuzzi temperature was hot, which is a bonus in my book. The pool was a nice temperature as well. Can't beat the price. Overall, I would definitely stay here again. And a culvers is right across the street.

Lisa M.

I have stayed here for multiple years for an annual event.Nice pool & hot tub, great staff and lobby. Wonderful location convenient to the events we go to.|Con: The mattresses desperately need replaced. The one in my room was horribly uncomfortable.

Nick R.

Jen from front desk told me my opinion as a customer don't matter and was rude walking away as I was trying to talk to her. Talking at me instead of to me with very rude attitude goes off on me over phone as well when I called her out on her customer service.

Kathleen H.

Very impressed by this hotel! It's so convenient, located right at 2 highways, and the price was very reasonable, but the cleanliness, amenities, and service were that of a much more expensive space. I've stayed at many hotels for about the same price that were, frankly, gross. Not here! The desk attendant was friendly, the lobby is welcoming, the pool is nice and has long hours, and our suite was huge, comfortable, and clean, with a wet bar, fridge, couch, and desk in addition to the bed and TV. Pets are allowed for a $25 fee, which is about as low as I've seen.

Breakfast was hot and tasty. The waffle was good! I'd happily stay here again.

Salley K.

Had to stay somewhere last minute due to flight changes. The staff were nice and the bed was comfortable. That’s where the positives send. The carpet in our room was old and stained. The sink was not clean and there was a bug in the bathroom. Eggs were very runny and not eatable at the breakfast and the coffee was really bad too. It worked as a place for a quick sleep but we won’t stay again.

Diane P.

Perfect for trips to Grafton and West Bend. The handicap room was great! Very big, lower bed, grab bars all over the bathroom, and excellent shower setup. Not sure if they have a shower chair but mine for easily. Room was a pool suite so it did get a little noisy but I had ear plugs.

Room was also dog friendly! Very clean overall with tons of parking. Free breakfast is your basic stuff but they had biscuits and gravy one morning which was really good!! There's a Culver's, Domino's, subway etc within walking distance too so plenty to eat.

Staff were very accommodating, friendly, and helpful. I needed a tool to fix my wheelchair and they had one! First floor was a little too fragrant with air fresheners in the hallway but I wasn't out there for long. Finally, nice lobby seating area with a fireplace

Lonnie M.

This hotel should have way more stars than it has!! The staff was very friendly and helpful!!