Clarion Pointe El Cajon San Diego East - El Cajon, California

Address: 855 Sandalwood Dr, El Cajon, CA 92021, United States.
Phone: 6194420601.
Website: choicehotels.com
Specialties: Hotel.

Opinions: This company has 99 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Clarion Pointe El Cajon San Diego East

Introduction to Clarion Pointe El Cajon San Diego East

For travelers seeking a comfortable and conveniently located hotel in El Cajon, California, Clarion Pointe El Cajon San Diego East presents a viable option. Situated at 855 Sandalwood Dr, El Cajon, CA 92021, United States, this establishment offers a range of amenities and services designed to cater to a variety of needs. It’s important to note that while the hotel has a presence, recent reviews suggest areas for improvement, as indicated by an average rating of 2.9 out of 5 stars based on 99 Google My Business reviews. This detailed overview will provide prospective guests with a comprehensive understanding of the property, its location, and key considerations.

Location and Accessibility

The location of Clarion Pointe El Cajon San Diego East is a significant factor for many travelers. Situated in El Cajon, a city within the San Diego County metropolitan area, the hotel benefits from proximity to several regional attractions and transportation routes. Specifically, it’s approximately 20 miles east of downtown San Diego, offering a balance between suburban tranquility and access to urban amenities. The address, 855 Sandalwood Dr, facilitates easy navigation via GPS and standard mapping services. Nearby points of interest include Gross Lake Park, a popular recreational area for outdoor activities, and various shopping centers and restaurants within El Cajon itself. The hotel’s location also provides relatively easy access to Interstate 15, a major north-south artery, simplifying travel to and from the region. Transportation options include car rentals, ride-sharing services, and public bus routes serving the area.

Hotel Features and Amenities

Clarion Pointe El Cajon San Diego East primarily functions as a hotel, offering standard room configurations equipped with essential amenities. While detailed descriptions of room layouts and specific features can be found on the Choice Hotels website (choicehotels.com), guests can generally expect comfortable beds, private bathrooms, television sets, and complimentary Wi-Fi access. Key amenities typically include:

  • Free Breakfast: A complimentary breakfast is usually offered, providing a convenient start to the day.
  • Fitness Center: A small fitness center is often available for guests seeking to maintain their workout routines.
  • Business Center: Basic business services, such as computers and printing, may be available.
  • Parking: Complimentary parking is usually provided.
  • Pet-Friendly Policy: It’s advisable to confirm the hotel’s specific pet policy prior to booking.

Recent Reviews and Considerations

As indicated by the average opinion of 2.9/5 stars, recent guest experiences at Clarion Pointe El Cajon San Diego East have been mixed. Google My Business reviews highlight a range of concerns, including cleanliness issues, maintenance problems, and inconsistent service. It’s crucial for prospective guests to carefully consider these feedback points before making a reservation. Specifically, reviewers have mentioned instances of outdated furnishings, slow response times from staff, and difficulties with certain hotel services. While the hotel management appears to be acknowledging these concerns and implementing corrective actions, it’s recommended that guests manage their expectations accordingly. Choice Hotels often solicits feedback, and this information can be valuable for potential guests.

Contact Information

For inquiries or reservations, guests can contact Clarion Pointe El Cajon San Diego East directly at 6194420601. The hotel’s website (choicehotels.com) provides additional details about the property, including room availability and booking procedures. The hotel’s address is 855 Sandalwood Dr, El Cajon, CA 92021. Booking through the Choice Hotels website often offers the most competitive rates and reservation flexibility.

Overall Recommendation

Clarion Pointe El Cajon San Diego East represents a budget-friendly option for travelers seeking accommodation in El Cajon. Its convenient location and availability of basic amenities make it suitable for short business trips or leisure travel. However, prospective guests should be aware of the mixed reviews and potential shortcomings highlighted by recent feedback. Thoroughly reviewing online reviews and contacting the hotel directly to address any specific concerns before finalizing a booking is strongly recommended. The hotel’s specialties are primarily focused around providing comfortable lodging. Considering the current feedback, careful research and realistic expectations are key to ensuring a positive experience.

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👍 Reviews of Clarion Pointe El Cajon San Diego East

Clarion Pointe El Cajon San Diego East - El Cajon, California
Gina

Positive: NOTHING, it was a horrible experience. Negative: There were two women who you can tell were on drugs yelling at each other, one downstairs and the other upstairs. Both my daughters looked at me and said mom, are you sure you want to stay here. I told them to get back in the car and lock the doors.

Clarion Pointe El Cajon San Diego East - El Cajon, California
Leo H.
5/5

I had an amazing stay at last night! From the moment I arrived, I was welcomed with warm hospitality, especially from Brandy, who went above and beyond to ensure my stay was comfortable. The room was clean, cozy, and well-maintained, with all the amenities I needed for a relaxing night. The attention to detail and the excellent service made my stay truly memorable. I highly recommend this hotel for anyone looking for a wonderful experience. Thank you, Brandy, and the entire team for making my stay exceptional!

Clarion Pointe El Cajon San Diego East - El Cajon, California
donald E.
1/5

The room doesn’t look like the picture. Our room was dirty and the seat toilet was damaged and burned with cigarette. We have reported this issue 3 times. I have a 3 year old child and this is disgusting to see. Reported that phone doesn’t work. Reported the floor all dirty. Reported that this room doesn’t have hair dryer and Iron. Requested rooms service multiple times in person but I had to do the job and no-one showed up. All I was told that my manager is on vacation and I will text my manager. I asked who’s covering the manager? The answer was no one. GREAT!!! no one bothered to switch my room until the manager figures this out.
I definitely do not recommend this hotel to anyone.

Clarion Pointe El Cajon San Diego East - El Cajon, California
Mayar A.
1/5

On December 30th 2024 at 11:00 am. we were checking out after staying there we paid our deposit in cash and we were on our way to get it back. when we spoke to the receptionist she gave us back a old $100 bill. One thing about our family is that whenever we are at the bank we always ask for brand new bills, and we know when we paid the deposit we paid with brand new bills. We explained that to her until another receptionist came over they both started getting defensive and arguing with us also claiming that this was the exact bill which it wasn’t they were rude and disrespectful and even kicked us out horrible service and disrespectful staff super entitled

Clarion Pointe El Cajon San Diego East - El Cajon, California
Elizabeth K.
3/5

The room was a bit small and the shower FLOODS the bathroom when you use it 😕 we had to request lots of extra towels to keep from slipping on the flooded floors after our shower. The bed wasn't very comfortable and you can feel the springs when you sleep. The ice machine on the second floor is completely broken. On a positive note, the complimentary breakfast was pretty satisfying other than there being no milk. The room had a decent mini fridge and microwave which was super convenient. Check in and check out were really simple and easy. The location was a decent drive from the beach (about 15-30 mins depending). All in all, I don't think I would stay again for the same price. Either they fix the bathroom flooding and get nicer beds or they should lower their prices. It was okay for a one night stay.

Clarion Pointe El Cajon San Diego East - El Cajon, California
Nietotchka M.
1/5

If I could give this hotel a -1, I would. It was the most disgusting hotel I’ve ever stayed in. The AC didn't work properly, with one side of the room cold while the other was humid and warm. The AC vent would spit out warm air and despite my complaints to the front desk, nothing was done. The bed frame was filthy and had some kind of yellow sauce dried up on it. The floors were also dirty, and I even found a toenail on the corner of the bed. Beneath the fridge, there was a brown liquid that looked like blood. Additionally, the toilet seat in the bathroom wasn't properly attached and there was a cleanliness issue with the shower. Also, the night cost me almost 200$! For all this is actually crazy! The place was also super sketchy, the people around us were so rude.

The service was unacceptable as well. I spoke to an employee named Stephanie who assured me that she would request a full refund from her manager, Daniel, who would be available the next day. However, Daniel was not there as promised, and when a manager named Ashley called Stephanie to verify, she denied making such a promise. It's extremely frustrating that they refused to give me a refund despite the terrible experience my family had. If you're thinking about booking this hotel, DO NOT!

Clarion Pointe El Cajon San Diego East - El Cajon, California
Overbuttered T.
1/5

Beware, these guys use deceptive advertising. The building doesn't look anything like what's in the picture. Our booking stated King, Queen, AND a bunk bed. We expected to receive a king bed, a queen bed, and a set of twin beds in a bunk. We got a king bed, and a full size bed with a twin bunk on top. Pillows had brown spots all over them. There were bugs in the room. The bat faucet was broken and it was extremely difficult to turn it on. The bath also had a leak. They denied us an extra cot or mattress for the room. They supplied only one key card for entry. Keep your distance from this one.

Clarion Pointe El Cajon San Diego East - El Cajon, California
Caylie R.
1/5

Worst hotel I’ve ever stayed in. Upon arrival we walked into a dirty hotel room, there were stains on the sheets and on the towels. I asked for new bedding, and when I changed the sheets it looked like a crime scene, there was dried blood on the mattress. The floors weren’t swept or mopped. There was mold in the shower. The sink in the bathroom had a hole in it that sprayed you every time you turned it on. The lights flickered. It is right near a freeway so you only hear cars all night. We checked out a day early because we couldn’t stay another night there. Luckily they gave us a refund on the other night we did not stay. Over all terrible experience. Would never stay here again. Do not waste your money.

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