Capitol Travel Service, Inc. - Madison, Wisconsin

Capitol Travel Service, Inc. is a reputable travel agency located at 4929 Monona Dr, Madison, WI 53716. They can be contacted through the phone number 82214791 or by visiting their website at captvl.com. This company specializes in travel agency, cruise agency, and tour agency services.

Specialties

• Travel agency
• Cruise agency
• Tour agency

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required
• Free parking lot

Capitol Travel Service, Inc. has 19 reviews on Google My Business, with an average opinion rating of 4.2/5. Customers appreciate their professional services and attentive staff, making them a popular choice for travel planning and arrangements.

👍 Reviews of Capitol Travel Service, Inc.

Lori F.

1/5

I contacted Capitol Travel for assistance in a European trip for 4 of us in my family. After getting a call back I described what I was looking for and said I needed help planning. After a couple emails back & forth I had not heard anything for a week, so contacted a different agency, I received great communication and information and have booked a 3-week trip with the other agency. I had wanted to use Capitol Travel as they have been around for many years, my parents had used them, and are local on the east side of Madison. I was not invited for an in person meeting, just the occasional couple line email.

Karen R.

5/5

Just used Capitol City for a trip to Cabo. I highly recommend them and Barb was our agent. She went above and beyond to get me added to the trip! Highly recommend them and will be using them again for sure!!!! Thank Barb and Capitol City Teavel!!!

Brent H.

5/5

For peace of mind we were interested in using the services of a travel agency for the beginning of our planned retirement trips. From booking flights, car rental and hotel reservations we believe we saved money by going through Capitol Travel. Karen did a very nice job of setting everything up for us

Carra D.

1/5

I went in for help booking a family cruise. I was told they’d have to do some research and get back to me. Two weeks later I hadn’t heard back, so called to check in case they’d misplaced my contact info. I was told I’d get a call or email back—another whole week later and still no response at all. Completely unprofessional—what a waste of my time. I guess they’re not interested in doing business, but it would have been nice for them to let me know instead of leaving me hanging.

Michelle S.

5/5

Very, very helpful. My trip arrangements were not straightforward and Renee smoothed out the bumps. I am very grateful for her help.
Highly recommend.

Jim K.

5/5

Barb was great and took care of everything on our Alaskan cruise. Went without a hitch! Thanks BArb

J H. H. H. J.

5/5

I contacted this agency Concerning a question about my passport. They responded the very next day with lots of helpfulness to my delight!

Jeremiah M.

1/5

Called to have a 2 week vacation in Hawaii booked. Hotel, flights, car. I spoke with Karen. She never responded back. At all. So I booked it myself.