Best Western Tolleson Hotel - Tolleson, Arizona

Quin H.

Came here for a concert. Rooms were nice and clean. Good distance from Talking Stick, and the shuttle they offer is great! Anywhere you need to go within ten miles! Jacuzzi tub in the room was so nice! Alicia and Kristi were so nice and answered all my questions. Great area, and they have security at night. Will stay again!

Savannah S.

Stayed here to go to a concert at a nearby venue. Was pleasantly surprised to find out they had a free shuttle most of the day within a 12mi radius! Nice pool. Nice hotel. Slightly outdated in decor but clean, regardless. Free continental breakfast was great! Not the best area of town so just keep your witts about you if you're walking around. However, they had a security guard on site so we felt safe on premises. I would highly recommend staying here!.

Karla P.

Meh: The conditioner was empty in the shower, and there was trash left in the closet.

Aside from that, the guy that works the shuttle is SO nice. It is located near the Talking Stick Amphitheater (Not the one with the casino). We were so lucky to book here before all the rooms sold out. This hotel books out quickly when bands perform at the Talking Sticks. It is easier to take the shuttle there, and then to walk back to hotel. The stay here overall was nice.

sue B.

We stayed here as a family with kids. We loved the service we got from the first phone call to get the room, till the free breakfast when we left. Everyone was nice and helpful. Everything was very clean and it was surprising because how many people were there. It was fully booked. The only downside was the pool and hot tub. It's outside and that's fine but it was so dirty. Like the kind of dirty you just look at it and say No. So the kids didn't get to swim for the days we were there. The location is more chill for being in Phoenix. Still people walking around every where but not in the parking lot or around the building and that was good enough for us.

Ben W.

The staff were very nice and accommodating. The rooms are clean, with microwave and refrigerator. I had a king bed, couch and table. It was definitely bigger than I expected. The breakfast was hot, with eggs, bacon, sausage, potatoes, pastries, yogurt, bagels, and fresh fruit. Coffee, juice and milk were available as well.

Definitely would recommend the BW at Tolleson

Ken B.

Nice hotel and reasonably priced for the area. Check was easy and everyone was super friendly. The hotel also has a free shuttle that came and picked me up and returned me to the shop where my truck was getting repaired. I will definitely stay here again if I am in the area and need a hotel.

Cliff

Positive: Fridge and microwave made it convenient along with good parking - the complimentary breakfast was good Negative: Rooms are starting to show wear and tear and are need of a refresh and update

Margaret G.

We stayed at the BW in Tolleson in November. Front Desk personnel were friendly and welcoming. Room was decent and breakfast was pretty good. When we checked out, I left my Fire tablet in the top dresser drawer. When I called the first time, the receptionist said no one turned anything in. She took my name and number and told me she would call me one way or the other. I didn't get a phone call. I called again the following day and got the same answer. I stated I left my name and phone number, but she couldn't find that information on the desk. Again, I left my name and number. Unfortunately, I had to call again for the 3rd time. I spoke to Eliza/Elisia(?) who said she would see what was going on and would get back to me the following day. At this point, I wasn't expecting much. Sure enough, she called me the following day and stated she had my tablet at the front desk, and she would have it mailed out to me. I received my tablet and so glad, Eliza was the one who answered the phone, the third time I called. Kudos to Eliza!!!