Best Western Premier Park Hotel - Madison, Wisconsin

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The Best Western Premier Park is one of the most comfortable hotels I've ever stayed in. I was initially put up in a very nice suite of the hotel - with a spectacular view of Wisconsin's state capitol - by a department of the University of Wisconsin which had invited me and had a relationship with the hotel. But after that inital two night stay I booked another night myself & the hotel generously let me stay on in the same suite. The physical property is impressive. The indoor pool & pool area is the best I've ever seen. There is an active and fun bar restaurant in the hotel. For the first time I indulged in room service breakfasts & these were great and economical. I was thoroughly delighted with this hotel which had a solid old fashioned charm and subtle elegance while avoiding the pretentiousness of the usual fancy hotel brands. The area also has fun bars, restaurants and cafes. Finally in checking out I left an article of clothing which hotel staff found and sent to me. I loved this place.

Adam M.

We stayed in a Capitol Suite at The Park Hotel in Madison, and it was a great experience. The room was spacious, with a separate sitting area and a work desk, and the view of the Capitol was stunning.

The staff were excellent – from valet parking to the front desk, everyone was friendly and helpful. We also had a chance to dine at The Post restaurant, and the food was perfectly prepared.

Whenever we’re in Madison, we’ll be staying at The Park Hotel again.

Dina P.

We stayed here for the middle school state basketball tournament with several other teams and friends. Everything was great until a group of very rude adults yelled at our kids for looking at their food they had brought and then yelled at us for using “their” garbage can in the pool room (which is there for everyone not a select few). They asked security to not let us in and room because they “come here ever year for 8yrs and no one is ever here”. The group was extremely rude the entire weekend and it made for a very poor experience. Security definitely played favorites with this particular group. It was extremely disappointing. The hotel itself and its location are great. This was very unfortunate and wish it would have been handled better.

Ashton L.

Stayed here for New Year's Eve. Check-in process was easy, the young woman who checked us in was in training but had it not been for her nametag saying as much we wouldn't have guessed. Friendly staff in the morning at check-out as well. Clean rooms, fairly quiet. The view on the not capitol side isn't great, but we never expect much when we book third party and were happy to get a high floor away from the elevator. Pool area was nicer than expected. Location was perfect. Would definitely stay again.

Mike G.

I'm just wrapping up a two-night, weekend stay at the Park Hotel, and the everything about it exceeded my expectations! From the location, the convenient check in, the friendly, competent staff, the cleanliness of the facilities, the spacious, well-appointed rooms, and the quiet stay, this hotel cannot be beat. This place truly feels like a home away from home. Give it a try, and do make use of the on-site bar. It gets pretty happening!

Patrick T.

I stayed here for the 2024 Madison Marathon due to the proximity to start/finish. Not only did this hotel refuse multiple times to accommodate my late checkout (1pm), but they made me late to the start line because i had to check my bags and checkout. There was a conference that arrived the exact same day, but refused to accommodate current guests. The told me to ask each night to be sure, and the answer was the same each time. Pathetic. DO NOT STAY HERE, IT’S basically a comfort inn trash “hotel”.

I will never visit madison ever again based on this experience alone. All the employees acted like i was requesting their first born child instead of prioritizing my experience as a visitor to the city for the marathon.

Additionally the room i stayed in had A WINDOW TO A HALLWAY, which directly looking into the gym?

Worst hotel experience in years by far. This is unacceptable

Jenna G.

I would stay here again in a heartbeat. From the welcoming staff, the clean and comfortable room with multiple pillow densities to choose from, and the beautiful bathroom. I really was able to relax. The WiFi was strong enough to handle some work I needed to accomplish from my room. The location was excellent for the IRONMAN triathlon race which took place 3 blocks from the hotel making it easy to get around by foot. It's a short 10 min Uber ride from the airport. People are friendly in the area and anytime I had questions about where to go for a meal or navigation around town, the hotel staff were helpful.

George B.

The hotel overall is great and i would recommend to anyone looking for one. The room was my only non 5-star category mainly because of how it is organized and that it shows the age but it is very clean and well taken care of that it was not a huge bother during the stay.
The staff are very nice and helpful and really want to make your stay easy!
I know BW gets a bad rep but this one restores the faith just a bit!