Best Western Plus Peppertree Airport Inn - Spokane, Washington

Best Western Plus Peppertree Airport Inn: An Overview

The Best Western Plus Peppertree Airport Inn, located at 3711 S Geiger Blvd, Spokane, WA 99224, stands as a prominent establishment within Spokane, Washington, specifically catering to travelers seeking convenient accommodation near the Spokane International Airport. This hotel is part of the extensive Best Western franchise, known for providing reliable and comfortable lodging options for guests passing through the area or staying in the city. Its strategic positioning makes it a noteworthy choice for various types of visitors, including business travelers, connecting flyers, and tourists exploring the Pacific Northwest region.

Strategic Location and Accessibility

One of the most significant advantages of the Best Western Plus Peppertree Airport Inn is its prime location. Situated just minutes from the Spokane International Airport (SPO), the hotel offers an unparalleled convenience for guests transiting through Spokane. This proximity allows travelers to easily access their flight connections without the stress of navigating unfamiliar city roads or dealing with significant ground transportation challenges upon arrival or departure. Guests can anticipate a relatively short drive from the hotel terminal, ensuring minimal time spent waiting for luggage or adjusting to time zone changes. Furthermore, the surrounding area provides a range of amenities and services, adding to the hotel's overall appeal.

Hotel Amenities and Accommodation

As a member of the Best Western Plus chain, this property adheres to the brand's standards of quality and service. The hotel typically offers a range of standard amenities expected from a budget-friendly chain hotel, including clean and well-maintained Hotel Rooms. Room categories usually encompass Standard Rooms and Suites, providing guests with options based on their comfort preferences and stay duration. The establishment is committed to ensuring a comfortable stay, as reflected in guest feedback regarding room quality, which often rates the accommodations as being comparable to 3-4 star standards for the price point.

Recognizing the diverse needs of its clientele, the hotel features a mobility entry shower option, catering specifically to guests with reduced mobility. While this is lauded as a positive feature, reviews also occasionally mention minor drawbacks, such as the potential for water leakage in certain rooms equipped with these specialized showers, requiring guests to be prepared for possible cleanup. On the positive side, the beds are frequently praised in reviews for their comfort, providing restful sleep after a long journey or day of exploration. However, some guests have reported that the AC/Heating unit can be quite loud, which might disturb the tranquility of the room environment, especially for light sleepers.

Front Desk and Staff Service

The service provided by the hotel staff is consistently highlighted by guests as a key strength. The Front Desk personnel are noted for their professionalism, friendliness, and willingness to assist. According to numerous reviews, the staff goes out of its way to help guests with various needs, from providing local information and directions to facilitating airport transfers. This personalized attention can significantly enhance the overall guest experience, making the stay feel more welcoming and less transactional. The hotel's commitment to excellent customer service is a cornerstone of its reputation.

Transportation and Airport Services

For guests arriving or departing the airport, transportation logistics are a primary concern. The Best Western Plus Peppertree Airport Inn addresses this need by offering or arranging shuttle services. Reviews indicate that guests often schedule these shuttles in advance, and the service is typically punctual and reliable. This dedicated transportation option provides peace of mind and saves guests the hassle of finding alternative taxis or rideshares in potentially unfamiliar territory, especially early in the morning or late at night. This service is particularly valuable for late-night arrivals or early morning departures.

Local Dining Options

Nearby dining is another aspect appreciated by many guests. Reviews frequently mention the presence of a Denny's restaurant located next door to the hotel. This convenient location allows guests to enjoy a hot breakfast without needing to travel far from their room, although timing can be crucial as breakfast service might not commence immediately upon arrival. This adjacent dining option adds value for guests who prefer to eat in after a long flight or want a quick and easy meal without venturing far from their accommodation.

Business and General Traveler Needs

The hotel identifies its primary niche as serving both transient travelers and those on business trips. Its status as a Hotel within the Best Western network implies it meets the basic requirements for overnight stays, conference calls, and temporary office space, although the specific amenities for business travelers (like meeting rooms or high-speed internet availability) might align more with the standard offerings expected at this price point within the chain.

Reputation and Guest Feedback

The Best Western Plus Peppertree Airport Inn maintains a strong reputation among its regular guests and those seeking budget accommodation in the Spokane area. With over 1219 reviews on Google My Business, the establishment demonstrates a significant level of engagement with its customer base. The property holds an average rating of 4.1 out of 5, reflecting a positive overall guest satisfaction rate. This high average opinion suggests that the majority of visitors find the hotel to be a reliable and comfortable choice, particularly valuing its location and staff service. While no hotel is perfect, the consistently positive feedback underscores the hotel's effectiveness in meeting the core needs of its target audience – travelers seeking value, convenience, and a comfortable place to stay, especially those connected to the airport.

Recommendations and Information for Guests

For individuals seeking accommodation near the Spokane International Airport, the Best Western Plus Peppertree Airport Inn is highly recommended. Booking in advance is advised, particularly during peak travel seasons or for those requiring guaranteed shuttle services, to secure the best rates and availability. Prospective guests are encouraged to review recent Google My Business reviews for the most current feedback on room conditions, noise levels, and service quality, as individual experiences can vary. Utilizing the shuttle service is a convenient option for airport transfers, ensuring a stress-free start and end to the journey. The hotel's friendly staff and manageable distance to dining options like the adjacent Denny's further enhance its value proposition for travelers prioritizing location and service efficiency.

Understanding the Best Western Brand

As part of the Best Western global network, the Peppertree Airport Inn benefits from the brand's reputation for quality, cleanliness, and customer service standards. This affiliation provides guests with a certain level of assurance regarding the property's maintenance and operational practices. Guests staying at Best Western hotels typically have access to a range of services common to the chain, including 24-hour front desk support, Wi-Fi connectivity, and standardized room amenities. The 'Plus' designation often signifies slightly enhanced features or a higher tier within the Best Western portfolio, though specific offerings can vary by location. The hotel's focus remains steadfastly on providing a comfortable and functional base for travelers, particularly those needing convenient access to the Spokane airport.

👍 Reviews of Best Western Plus Peppertree Airport Inn

steven P.

4/5

Great location for the airport. Rooms are a 3-4 star. I had a mobility entry shower and of course it leaks all over the floor so had to clean that up. Bed was good. AC/Heating unit was really loud.
Staff was very good and super friendly. They helped me at every stop.
scheduled ahead for a shuttle and it was ready on the dot at 6 am.
They have a breakfast deal with the dennys next door. I had to leave a bit early before it was available, but that would have been nice.

Kimberley S.

We were in Spokane for a volleyball tournament. peppertree was located between both venues. Good sized room. Nice and clean.(thank you Jose) Comfortable bed. Great tv which you could link to your streaming apps. Good for downtime after a hard day of volleyball. Appreciate the shower liquid dispensers. Saves on millions of mini plastic bottle wastage

Tom R.

This is a very nice property that's real new. Tasteful decor, quiet room with a view, restaurant next door, close to the airport. I used the pool twice and enjoyed the water and actually swam some laps. I was the only person there. No hot tub, which is a mild bummer. The staff folks were very helpful and kind. They gave me a breakfast voucher for the Denny's next door.

Renee N.

3/5

My husband and I stayed here for a basketball tournament. The hotel was nice and clean as was the room. My complaint is there is no sound proofing and I could constantly hear the people above me. The floor creaks BAD! I am a super light sleeper so I didn’t sleep well at all. I think the people above me were trying to get their 10k steps in, incredibly annoying but can’t really fault them for walking around. Around midnight I complained to front desk and they said something to those guests and they stopped pacing around for a little bit. Again you should be able to walk in a room without the guests below you hearing the floor creak with every step. I would not stay here again for that reason.

Cassiopeia D.

5/5

Great service. Front desk was very polite and helpful. Maintenance personal was informative. The rooms were spacious and had great amenities provided. The pool was cleanly and great use for family friendly. Lizzeth (Not sure if spelled that correctly) in housekeeping department was amazing. Great job, accommodating, helpful and is really good at her job. Stay over service was amazing.

Laura D. J.

4/5

Stayed here after dodging a bullet deciding not to stay at Motel 6 down the way which was one of the scariest places I’ve ever seen. Service here was fast, kind and helpful. The room was clean, comfortable and safe. The location felt safe, lively and positive. The energy was quite nice and calm, friendly. Free breakfast with the voucher. Hot water. Comfortable bed and room. Would stay here again if I was passing through. Thank you

J B.

1/5

The hotel is decent like any best western should be but as a diamond elite member I will never stay here again.
Word of caution to everyone, this particular location will charge you for one nights stay if you have to check out early. If you have multiple rooms you can be charged hundreds of dollars for absolutely no justifiable reason.
They also are still operating off covid standards of room service frequency. We stayed here Two weeks and had to beg them to service the room twice.
They think they will gain additional revenue by charging for early check out but what about the thousands they will lose because they just lost my business for their shady practice.

Karen J.

The hotel was clean and convenient. The rooms are modern and updated. I needed an airport shuttle at 4:30 a.m. and they could accommodate that request. Driving up is a little odd because it’s located behind a gas station. But never fear - it’s a nice place. I’ll stay again. The clean room is thanks to Elizabeth. Thanks, Elizabeth!