Bagel Café & Bakery - Watsonville, California

Ricco A.

Bagels were overpriced. $4.50 a piece and we're absolutely terrible.. If they were good then I wouldn't have cared so much. Gigantic glob of cream cheese , way more then any begal I ever ate.. On top of that the bagels were practically freezing cold even after they were ran through the toaster. I will never eat another toasted bagel from this place again. We ordered six bagels and it was over $30. I felt totally ripped off. Can't believe how terrible they were. Bagels are supposed to be someone dence and these were fluffy like French bread , freezing cold and overloaded with way too much cream cheese to the point where it was nasty. Stay away from this place at all costs. Terrible food. Sorry to give such a bad review but I just can't believe they can't get the simplest item on their menu right. If I was the business owner and I found out my product was downgraded on a review I would immediately have to put my employee back into training and show them how to make a great bagel. No excuses !!!!

V R.

They always seem to mess up my order. Today they didn’t include the bacon omelette bagel I had ordered and I didn’t notice until I got home. They did include the other two bagels but they weren’t great. I wish they would toast the bagels - maybe then the flavor would be a bit better.

melissa D.

Wanted to like this place but the first time i came they gave me the wrong order. The second time i waited and waited and when people after me got their orders I asked where mine was..some how the
prep didn't get my ticket. Instead of making mine, they made three more orders that came after mine: Mine was a simple bagel with creamcheese. Lame!

R P.

I have been coming here for over a decade because I love the bagels that they serve. I am not sure what is going on with the staff but every time I come lately they have been more than rude not only do they get my order wrong but they refused to apologize for their mistakes and even though the correct the item and order they refuse to accept that it was their mistake. For example I went in and ordered a strawberry fantasy bagel and the lady asked me if I wanted strawberry cream cheese on it and I said yes that is what it comes with so that is what I want, and she said okay. When I received my order they just gave me the strawberry cream cheese by itself without the bagel I was more than perplexed at this so I went up to the counter and I asked the lady you charged me for strawberry cream cheese I thought the prices had gone up with the inflation but it looks like you just charged me for a tub of strawberry cream cheese and not the strawberry fantasy, the ladies response was very condescending and she said I asked you if you wanted the strawberry cream cheese when you asked for the strawberry fantasy, and I said yes I told you that I wanted the strawberry cream cheese on the strawberry fantasy bagel because that is what the order comes with I did not want plain cream cheese if that's what you were trying to ask and why would you even ask if I just wanted the strawberry cream cheese by itself when I specifically asked for a strawberry fantasy bagel the lady refused to accept that she was wrong and confused and she was extremely upset and made it known as well and said that she had to refund me now the difference and I said well yes you overcharged me and you repeated my order back correctly but still typed it in wrong. I wouldn't have cared if she didn't give me the difference back but the way that she acted was inappropriate and this is the second time that they act like this at this place when they get the order wrong not the customer spot but there I don't understand why the rudeness!

Dalia F.

I am normally a big fan of this place. I came all the way from Merced today to get a fruit tart for a special occasion, only to check it once I got home to a bunch of MOLDY fruit! The cream cheese was also really stiff, so who knows how long it had been sitting out for. I ate a piece of fruit before I realized the rest had gone bad, and ended up making me sick. I will be extremely wary about coming back here in the future, if I come back at all.

EDIT: I messaged them a couple days after they responded back to this, and they completely ignored me. Definitely NEVER coming back here.

Chavela B.

I liked the food but the service was a bit poor.
I had placed an order before the guy that was behind me. It wasn’t a big order but he had gotten his smoothies and food before I had received my hot chocolate. I would understand if he had ordered online but he had ordered right then and there. I guess the secret to getting your order fast you need to flirt with the cashier.

Holly H.

Our first time here. Super sad ☹️hoping to find a great bagel in Watsonville, the onion bagel I got is more of a bun than a bagel. The search will continue!

Jan S.

Never again. False advertising. HAS NOTHING TO DO WITH BAGELS. They are not boiled. It’s a sorry piece of dry bread.