Archer Travel Service, Inc. - La Crescenta-Montrose, California

Adria W.

My fiancé and I was excited about cruising to Mexico for the first time with a group of people. He said he will never fly but somehow we convinced him that everything will be fine. The cruise and flight was booked and paid for. The night before leaving out to catch our flight we get a phone call from the girl we booked through (agent from Archer Travel Agency) stating that whoever she worked with within the company cancelled our cruise😔 I was so hurt and clueless as to what to do. This was the moment we were waiting on and a much needed vacation. I felt like my heart had been ripped out my chest. She informed us an agent told us to still fly out to Miami (from Atlanta, Ga) to board the cruise in hopes that they may have some rooms vacant or if someone canceled. We arrived in Miami. We got a hotel room for that night. The next day we arrived at the port. We got in line to try and board. They took our luggage to be taken to our cabin. Our names were on the list but someone else had our cabin😩 Our cabin was sold to someone else because Archer Travel Agent had cancelled our reservation without notice) Carnival Cruise Line had us waiting outside for almost 8hrs just to tell us I’m sorry there’s nothing we can do because the cruise was sold out and they had no cabins available and they had to find our luggage which was on board the ship. My fiancé and I wasn’t the only one in the group with cancelled rooms, we found out it was several others. With sadness in our heart we had to catch a cab to the airport to find the first flight back home. This was by far the worst experience I’ve ever had in my life. We caught a fight just to spend one night in a hotel in Miami and the next day just to sit at a port for almost 8hrs. This happened 03/28/2024. Still, until this day 02/15/2025, we still haven’t gotten any answers, no refunds or nothing.. No type of accommodation at all. I’m talking with an agent from Archer Travel Agent (Peggy Harp) and all she keeps saying is I’M ONLINE WITH CARNIVAL TO RESOLVE THE ISSUE. PLEASE GIVE ME TIME TO GIVE YOU A BETTER DEAL😩 it’s almost a year still NOTHING!!!!!! I’m getting a lawyer to handle this..I feel ripped off 😡

Gough F.

I was a travel agent for this company and had such high hopes for it. I had both family and friends book their trips for me and I never did get any commissions from those trips. I contacted Archer for help and they just brushed me off and said "You can figure it out yourself" and I never did get paid for the time and work I put in. The monthly fee I was paying was $90 which is a lot if you're bringing in the income monthly. I was a part of this company for 6 months and I'm glad that I won't have to worry about paying them $90 monthly. The "training" wasn't really training either so I was really confused most of the time. I wanted to be a successful travel agent but I feel like I got sucked into a mlm.

Rudy's T. A. V.

I’m have been an Archer agent for a little over 2 years. The support and training I get cannot be beat! The commissions are superb for having a host agency, they are one of the top host to pay the most! I have learned so much on how to be an effective and reliable travel agent and highly recommend joining if you are considering becoming a travel agent with a host agency. We have unbeatable benefits and are always being rewarded with offers and giveaways. We have convention every year with major top suppliers and even a birthday party for the agents to get together and network and have a good time. The picture I uploaded is from a cruise I earned to the Bahamas . Many more amenities and rewards

Jay M.

Total MLM Scam. Run away if you see an email or get a call from anyone from this company. Got an email from an Amy I asked is there a set up cost monthly costs she said go in the Zoom interview. Zoom interview you can only chat with the woman hosting it and can’t see what others are writing. Right there is red flag #1. Woman claims to be an agent says I’m not a Math Girly when trying to figure out commission on a demo she is doing. Red flag #2. Can’t ask questions red flag #3 then after 45 or so minutes of BS the cost comes. But wait they go into a whole you need to buy steel toe boots and put gas in your car if you work 9-5. I left call text woman not interested it’s a scam she texts me back using same line about boots and gas and how she makes 6 figures in her sleep. Don’t even bother

Kevin M.

I used my friend as a travel agent that goes through this company. I found out through Royal Caribbean that my cruise was cancelled by the company. At this point I'm out $500. I have never received any correspondences to date from this company on my booking and what is going on. My friend has so far been ghosted by the company. I've sent an email to see if they will resolve the issue as well. If they do I'll update my review accordingly.

The owner did call us and was rude. Blamed our friend and took no responsibility for it. This company doesn't train their people well clearly. We ended up losing our money because we would rather not deal with such nasty people anymore. I'd never use a travel agent again for a cruise.

Cesar F.

I called to cancel/pause my subscription, and unfortunately, my experience with Nancy was disappointing. She was unprofessional and used a sarcastic tone throughout the call, making the process more frustrating than it needed to be. I expected respectful assistance, but her attitude made the experience far from pleasant. I don’t think this is the service I should receive when I am giving them business.

Katy J.

Family owned, incredibly supportive company providing real opportunity for so many!! I love that there are no hidden fees, quotas, income limits or demands to build a team! After 2 years in business I can honestly say I wish this opportunity had come sooner!! If you are thinking this could be right for you and you’re a hard worker will to learn and implement, if you love travel, planning and researching you have found your home!!

CJ B.

RUN!! I just listened to a 45min webinar where I was originally offered a position doing social media management which turned into them asking for $100 to join there program to sell 'discounted travel services' turns these discounts are not even real when you check the hotel website the price is the same after fees.

If you are booking travel, stay the heck away from this group. Emily appears to be one of the top con artists and is extremely deceptive.