Americas Best Value Inn Kelso - Kelso, Washington

Sharon R.

Was very pleased w rooms cleanliness, managers great PR & the quietness, even tho it was New Years. I wasn't on the train side so/but I didn't hear it. I'll definitely stay there again. Thank you.

Mari

Positive: The hotel itself is dated but extremely clean. The Staff were very polite and helpful, The Owner is so sweet and kind, We had a nice stay. Negative: No

Victor

Positive: Clean room, reasonable price, comfortable bed. Negative: From the outside appearance, the hotel doesn't present well. However, the room itself was quite nice, even as the outlet at the bathroom sink didn't work properly. The general area where the hotel is didn't look too appealing either.

Isabel J.

The most atrocious place. Worst staff. Worst accommodations. Worst location. I’ve stayed in a lot of roadside/highway stop off motels and this was one of the worst ever. On checkin, a man with confederate flag tattooed on him could hardly make contact with me wearing a Jewish star or my African American boyfriend. He almost didn’t let us stay because they’d given the “service animal room” away even though our dog is actually licensed which he made clear through comments whoever else had taken those rooms didn’t have the paperwork for their dogs (who barked all night and the staff tried to blame on us). Checkin took over 30 minutes at 2:30 AM. The room was disgusting and full of cigarette burns on every sheet and was so dirty (even though it’s supposedly a fully nonsmoking hotel). Every staff member was rude and unhelpful. People were smoking bongs on the balcony as the locals shot up under the tracks outside our room - lovely view to wake up to. On top of all that, they took a $50 deposit in case of damages which they said would never be charged. Of course it was and then took 5+ days to get it back to me after I had to call about 10 times and finally scream to get it back.

DO NOT STAY HERE. If I could give negative ratings, I would.

Johanna

Positive: Nothing Negative: Keys worked poorly, had to slam your body into the door to open it. Burn holes in sheets and towels, very few outlets, breakfast only muffins, jelly, pastries, coffee and juice. Overall skip it, don't go there.

David J.

The staff was very friendly and helpful. The room was decently appointed and tidy.

Chad

Positive: Helpful and friendly staff. Good value. Will stay here again. Negative: Minor wall damage, muffled train sounds.

David W.

Dalia is honestly the most friendly hospitable front desk manager I have ever met in my entire life. She was so helpful and I am absolutely looking forward to my stay. Yours truly EVnSteven.app