AAA Artesia Insurance and Member Services - Artesia, California

Richard W.

Clean, friendly and efficient service. I was here for my insurance and registration, which was done within 30 minutes including waiting in line.

They try hard to sell other insurance for your family members. I actually don’t like it or don’t need it, but they are friendly and professional enough to let you know they have it without forcing you to commit anything.

AAA has improved a lot, certainly much more efficient than DMV and it is also an excellent alternative other than DMV.

AAA is good everywhere I have gone to, Cerritos, Glendale, LA and other places. I don’t know how they did it, but they did it well. Privatization seems good in this case.

Will definitely come again for other needs.

Jennard J.

From 4 stars 7 years ago to 2 stars.
The employees downstairs helping you on registration and other things are very nice and professional.
The insurance agents upstairs here are very nice ONLY when you inquire for auto and home insurance. They would even give you the "With Geico you talk to random agents, but here you can come see me at my office or even text me for any issues" Been only 4 months and no response from my agent. I texted and called 3 times I asked for Brian, and they hang up on me. Called again, they picked up the phone then hang up.

Desiree D.

Drove here from getting a smog so I can pay my registration. Google said that tap is accepted method of payment however the teller told me it has to be a credit card connected no debit card. Such a waste of time because I was on a time crunch.

Truc N.

In person service is excellent BUT Phone customer service is dead at this location. Trying to talk to a person and returning the answer with annoyed voice and ended it by hanging up the phone. I guess AAA is so big that they don't worry about loosing one customer. Agents took forever to get back to you via email. I am a loyal customer and I have been with AAA forever. This is so disappointed.

Melinda T.

So super easy!! This is an awesome and super fast place to get your tags!! Friendly employees and they get you in & out as quick as possible!! Granted you need to be a member but everyone knows that's also amazing especially when you get a flat or your battery is dead! Highly recommend a membership to get all these added bonuses!

Zebra T.

Not many AAA representatives, so service is a bit slow but pleasant.

Cindy A.

A member knew a employee on site straight help that member after there was two guest members ahead of her. I complained to the supervisor seems he did not give a care . His own employee was not in her workstation or log in . I seen her call her over to her workstsion at the check in line . Employee knew the memberand help her after there were two guests in front of her very unprofessional, no common courtesy to guest members who got there before the member . Speak up and do not say quiet. That employee should have got written up for her unprofessionalism and work ethics interaction visit 7/19/2024 2:05pm.

Alex M.

I came 02.23. to look for a Notarized record. The date I forgot, must have been 2 years at least. ELIZABETH was very kind and understanding. Above all, patient to give her time to look into the stack of old records. I wish to commend her for "going the extra mile" to assist a member. And she gave detailed instruction how to go about my request