Best Western Plus Oak Mountain Inn - Pelham, Alabama

Address: 100 Bishop Cir, Pelham, AL 35124, United States.
Phone: 2059821113.
Website: bestwestern.com
Specialties: Hotel.

Opinions: This company has 654 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Best Western Plus Oak Mountain Inn

Best Western Plus Oak Mountain Inn 100 Bishop Cir, Pelham, AL 35124, United States

☎️2059821113

Best Western Plus Oak Mountain Inn: A Premier Accommodation Choice

Best Western Plus Oak Mountain Inn, located at 100 Bishop Cir, Pelham, AL 35124, United States, presents a consistently high-quality accommodation experience. The hotel, reachable at 2059821113, boasts a comprehensive website at bestwestern.com. It’s a popular choice for travelers seeking comfort, convenience, and value, particularly those visiting the Birmingham area and surrounding attractions. The hotel’s specialties are centered around providing a complete and satisfying hotel experience for its guests.

Location and Accessibility

The strategic location of Best Western Plus Oak Mountain Inn offers significant advantages. Situated just off Interstate 65, it provides remarkably easy access for travelers arriving from various points. This proximity facilitates seamless travel, reducing travel time and enhancing the overall convenience of the stay. Pelham, Alabama, is a desirable locale known for its family-friendly environment, proximity to outdoor recreational opportunities, and a growing number of local businesses. Guests frequently appreciate the hotel’s location as it serves as an ideal base for exploring the region.

Accommodation Features and Amenities

Best Western Plus Oak Mountain Inn prides itself on delivering a comfortable and well-equipped environment. The rooms are consistently maintained to a high standard, reflecting a commitment to cleanliness and guest satisfaction. Guests regularly comment on the cleanliness of the property, often highlighting its well-appointed rooms. Furthermore, the hotel’s offerings extend beyond the standard room amenities. Guests frequently mention the comfortable beds and pillows, contributing to restful nights.

Dining and Breakfast

One of the most frequently praised aspects of the hotel is its breakfast service. Unlike many hotels offering a limited continental breakfast, Best Western Plus Oak Mountain Inn provides a full breakfast with a diverse selection of options. Guests have described the breakfast as ‘actual breakfast,’ appreciating the variety of choices available, from hot items like eggs and sausage to cereals, pastries, and fresh fruit. This feature is a significant draw for travelers seeking a convenient and satisfying start to their day. The hotel’s focus on providing a comprehensive dining experience contributes to its overall appeal.

Guest Reviews and Reputation

Best Western Plus Oak Mountain Inn maintains a strong reputation, evidenced by its 654 reviews on Google My Business. The average opinion is a commendable 4 out of 5 stars, reflecting a generally positive guest experience. Feedback consistently emphasizes the friendly and welcoming staff, contributing to a positive atmosphere. Guests frequently mention the staff's helpfulness and attentive service. The hotel’s responsiveness to guest needs is a key factor in its favorable reviews. The hotel’s ability to accommodate various traveler needs, including those utilizing Navy Federal points, reinforces its reputation for value and customer satisfaction.

Additional Information

The hotel’s commitment to providing a positive guest experience extends beyond its physical facilities and amenities. The frequent mention of the hotel’s suitability for events – such as the Chris Brown concert – demonstrates its versatility and appeal to a broad range of travelers. The easy access to the interstate is consistently highlighted as a major benefit. Moreover, the hotel’s location near local attractions and entertainment venues further enhances its appeal.

Recommendations for Prospective Guests

Booking in Advance: Given the hotel’s popularity, particularly during peak seasons and events, booking in advance is highly recommended to secure preferred room types and rates.
Breakfast Inclusion: Guests seeking a convenient and substantial breakfast should prioritize booking a room that includes this amenity.
Location Considerations: Visitors planning to explore the Birmingham area or surrounding attractions should factor in the hotel’s proximity to key destinations.
Family-Friendly Options: Families traveling with children will appreciate the hotel’s comfortable rooms and convenient location.

In conclusion, Best Western Plus Oak Mountain Inn offers a compelling combination of comfort, convenience, and value, making it an excellent choice for travelers seeking a reliable and enjoyable accommodation experience. The hotel's commitment to guest satisfaction, coupled with its strategic location and comprehensive amenities, solidifies its position as a premier accommodation option in the Pelham area.

👍 Reviews of Best Western Plus Oak Mountain Inn

Best Western Plus Oak Mountain Inn - Pelham, Alabama

Keisha K.

5/5

Very clean, the staff was friendly and welcoming. I used my Navy Federal points and this hotel was one of the recommended hotels. Did not disappoint! Easy access off of the interstate! Breakfast was actual breakfast with multiple options! I went to the Chris Brown concert and danced the night away. The hot shower and comfortable bed and pillows helped with the aches and pains of dancing. I would definitely stay here again without thinking twice!

Shanita J.

5/5

We had a good experience. I liked breakfast because they had a full one. You could get eggs, sausage, biscuits, gravy and waffles. The manager Cathy and the front desk staff was so nice. We enjoyed the pool. I liked that the manager could speak Spanish and knew sign language. I had my special needs child with me and she helped us helped make our stay better. Only thing was hotel is in like a U-turn area so it was a little hard to find at first. Would definitely stay again with our family.

Danny E.

4/5

This value hotel offers a lot of bang for the buck. It’s a little older and could probably use some room updating but the location is in a safe area down the road from Oak Mountain State Park, it is clean, the full breakfast is very good compared to a continental breakfast, good water pressure, soft sheets, and many restaurant options within walking distance if needed. The staff was very friendly and we would stay here again.

Evictor

Not a bad place. This isn't a bad review. Quiet property.||This is an average Best Western Hotel starting to show its age. Average room, average breakfast. I hate average. Very nice front desk staff who were very accommodating. There was no room safe in my room. It was the only thing missing. If I was passing through Pelham, AL again, I would stay here.

Rhonda B.

5/5

A Thoughtful and Peaceful Stay During a Stressful Time

We stayed at the Best Western Plus Oak Mountain Inn on our way to Louisiana from Ontario, and again on the way home. We don’t have a single complaint for either stay. The hotel is easy to get to, welcoming, and clean. They offer a great breakfast with a ton of options. On the way home, we were towing a boat, and they allowed us to park in a well-lit and safe area on the street. We ended up checking out very early in the morning and then ended up having unexpected truck trouble and could not get in to have the truck looked at until later in the day. We went back to the hotel and explained our situation to the front desk and that we had a long 15-hour drive home, and asked if it was possible to get the room back until check out time. What really stood out, though, was the kindness and flexibility of the staff. When we explained our situation, they were incredibly understanding and allowed us back in the room (even though it had already been cleaned) and some extra time to stay past check-out, giving us a safe and comfortable place to rest while we waited for help.

It’s rare to find such genuine hospitality, especially when you're in a tough spot. We’re so grateful for how accommodating they were—it truly made a difference in our trip.

Highly recommend this hotel to anyone looking for a calm, clean, and caring place to stay.

Tiara J. W.

1/5

If you're looking for a very pleasant stay OVERALL, you will NOT find one here. Yeah, go ahead and bypass all the positive reviews because there's just no way. CATHY, the hotel manager for some reason, has been ducking and dodging responding to my complaint that I made JUNE 6th and after filing a ticket with the customer service center. Let me tell you potential customers, our room was not cleaned to a decent standard there was:
1. fingernails near the nightstand by the beds, EWW ( there's pictures available)
2. only one piece of toilet tissue on the rolling dispenser before I had to replace it myself
3. The hotel room telephone DID NOT work, I suppose it was only for decor purposes, thank you Best Western for the safety hazard ):
4. The remote was so incredibly dusty and sticky
5. Pubic hair in the shower ( there's pictures available)
6. Not the hotel room, but the elevator is janky as all get out. I thought it was going to plummet several times.

Aside from the room, the initial Black Lady receptionist when we checked in on June 6th verbally expressed upon check in that my card that I would be using for payment was only going to be "kept on file" and not charged the full amount and until we checked out which was two days later...

Then come to find out, my card had been charged the full amount and to my dismay, when I called to address the hotel what had happened, I was met with disdain and disregard... tsk tsk tsk, YES this threw my bank account in the negative and incurred several overdraft fees of a total of $32 each. The charge then went away on my bank account and then re-appeared days later. Essentially, I had been charged, uncharged, and then charged again like someone *blonde Cathy with glasses/hotel manager* was playing hot potato with my debit card.

Customer service has only tried to "compensate" me with useless reward points because I will never stay in this motel-eque hotel again, utterly embarrassing to repeat that same mistake.

I demand a full refund for holding my money hostage when I was less than satisfied with my stay since Cathy wants to avoid giving me a response and customer service has nothing to do with refunding money, essentially just a complaint center.

DON'T STAY HERE GO TO THE MARRIOTT! Oh and by the way, you can check out after 8 am without paying for a full additional, night's stay- RUN! I wish someone had told me be better than to select this motel hotel.

Ali S.

5/5

5 stars
My family and I had a great experience from start to finish at the Best Western Plus Oak Mountain Inn in Pelham, Alabama. I really can’t say enough positive things. One of the first things I noticed was the pleasant smell—which is a big deal to me. I can’t stand stinky hotels, and this one was fresh and clean throughout our stay- in the lobby and in our room.

The staff was excellent. The front desk team was diligent and helpful, and the breakfast staff worked hard to keep everything stocked and clean. We really enjoyed the breakfast and coffee each morning—it was a great way to start the day.

The room was spacious and comfortable, and the bathroom had plenty of counter space, which I really appreciated. It had all the basic amenities you expect and need in a hotel. The elevator was fast and convenient. The hotel was very busy with many guests, yet our stay was perfectly quiet, unlike other hotels where you can hear what goes on in the hallway, next-door, upstairs, downstairs.

The only minor downside was that the pool was still closed even though the weather was warming up in early April—it doesn’t open until after Labor Day. But that was a small thing compared to how great the overall experience was.

Definitely a five-star stay for us!

angiefite67

Very clean. No smell of tobacco or weed. Tami and staff were great! Bed was good but a little firm. I would definitely recommend staying there. Only 15 min south of Birmingham with plenty of restaurants nearby.