Comfort Inn & Suites Kenosha-Pleasant Prairie - Kenosha, Wisconsin

Niketa C.

The tub was filthy, the fridge didn’t work and it had trash in it. No housekeepers to clean the rooms , yet it said housekeepers upon request..they wouldn’t even allow me to use the cleaning products or get another room. My total was $25 higher than the total from booking.com…and then tells me they can give me a $25 discount for the poor cleaning conditions ..the $25 extra they already added to my cost…wish I could add the video I took of the filth. The chubby guy there say talk to my manager in the morning then turn around and say I don’t know when she will be in. It was my birthday..and I had to spend it in a dirty room.

Brian C.

The hotel wasn't bad. Saddened to see that they took the hot tub out. The room was very spacious and comfortable. The two person jacuzzi was nicely set up with the fireplace and tv across from it. The shower had mold in it. The bathroom door appeared as if it had been kicked in. There were light bulbs burnt out.

Kameelia A.

This little nugget is so perfect where their location is right by the Kwik Trip and there is a Cracker Barrel right across the street 👌🏾 very well planned out you builders you 😉. I stayed here with my boyfriend and the room we rented had a jacuzzi tub 🛁 and a fireplace 🔥🥲. There was even a separate sitting area very well orchestrated 👍🏾. Room was clean 🧼 & the customer service was excellent 👏🏾. Well done Comforr Inn & Suites 🏨!

Sarah P.

I really try not to leave negative reviews but the rooms were dirty. They were big and nice suites but clearly not well kept. The tiles hadn't been cleaned in awhile. Bathtub had soap scum. The pool area was freezing. Mold and algae growing all over the pool. No hot tub. One of the rooms smelled like someone died in it. To top it off the front desk staff was unpleasant and unfriendly. Breakfast closed 20 minutes early so the kids couldn't eat.

It was a really disappointing experience.

Norma B.

My original stay was 2-13 25 for one night. A King SUITE for more than $200. Rescheduled for 3-27-25. Still $200. I walked in to a king bed, bad working hot tub not even a hairdryer . My son and I walked out after less than two hours. I Wish 1 could give you a --5

Andrew

Positive: Very nice room with lots of space and a comfortable bed. Nice and private with every amenity listed. Breakfast was pretty good each morning with many options. Negative: The TV remote was a joke and I couldn't navigate the TV. Shower curtain was also too high and kept going outside of the tub so water was getting everywhere. The "suite" area in the front of the room coming in was basically unused and unnecessary.

""

Positive: The breakfast person, was exceptional! She was kind, friendly and very helpful if we needed anything ? like how to work the coffee machine 🙂 she was a delight!!!! 5 stars for her!! Negative: Dryer wasn?t working in laundry but it really wasn?t a necessary need

Nicole T.

Very nice hotel, room is very clean and bed was very comfortable. Service is great. Went to eat breakfast and it is very clean and food was pretty good. Good job to Fairy that makes the food and makes sure it's clean. She makes sure food is stocked. She's very kind and sweet. I'd recommend this hotel.