River Bend RV Resort - Watertown, Wisconsin

Darren G.

The place is a dump. Cannot imagine anyone wanting to stay here. The area of location in which "members" own is terrible. Very low income status for sure. Units literally falling apart with all kinds of garbage, old falling apart gulf carts, even old cars on property that look as though they belong in a junk yard. Can you believe they actually sell these lots for 25-39K ?!!!! Who in their right mind would pay that kind of price for something will NOT hold it's value? No way would I even look at this campground....no class !!!!

K F.

If you are okay with signing your life away for a campground then this is the place for you!!
Food service, bad. Cold food. Throwing a straw at a 15 year old… not cool. Management will unfortunately back their employees bad behavior and the customer will get the wrath of it. “Security” is a joke.
From the bad reviews that I have read this seems to be a common problem and we should have looked into that before spending money here. Needless to say, my friends, family and certainly myself will not be returning

Katy F.

I had the worst time camping here, ever. The sites are nice. HOWEVER- the restaurant service, management and security is absolutely terrible. We came in with a table of 12. I told them that if there was about a half hour wait, we would be okay with having a drink or two before we sat. The only nice employee, receptionist maybe, said not to worry, *no wait*, we would be sat in just a few minutes. We were really pleased! We ordered one round of drinks from a different (rude) waitress, she didn’t come back for at least a half hour-45 min to take our order. Ordered food, another round of drinks. She launched the straw at my friends 15 year old daughter from across the table, infront of us all including two very hungry, anxious, kids. One kid is 10, other is 4. Waited for our food for over two HOURS. Finally it came out and was very cold! Mind you, the place was not busy to justify this. They only offered a 20% discount for the terrible service, longest wait ever and cold food! The waitress, again, was no where to be found, no other staff around. If they came out into dining room, they were more concerned with cleaning up for the Halloween party, They ignored us. We tried getting their attention multiple times. We were fed up with not receiving our bill so we each put down an honest amount of money that we thought would cover our costs. After buying Riverbend apparel, an entire case of Busch Light from the bar that was paid for on the spot to sit and drink at our table since no one was attending to us, and many other purchases including a golf cart rental, we left the restaurant and headed back to our campground. The staff there WATCHED us leave, and sent “security” on their golf carts to meet us at our campsites. After discussing the awful dining experience, security told us that they had a bigger fish to fry: a child locked in a camper. After dealing with that situation, they would come back to give us the recipes we didn’t get at the restaurant in order for us to pay the rest. Instead, they came back with a $500 fine, no exceptions, from the campground. We offered to pay what was left unaccounted for on the bill, even without the 20% they promised, they said they’d talk with us the next morning even though we went back and paid the FULL bill. Which, we were apparently missing $60 dollars by the way. Paid the bill that night, talked to Perry (owner?) next morning. He would not take the fine back, but he dropped it to $250. How, morally, are you going to charge (STEAL money from in my opinion) from your campers who were more than willing to pay the bill in the first place? GARBAGE PEOPLE! Money hungry establishment. In no way, shape or form, did they try to make things right by their patrons. Lied to by management. Bottom of fine says pay in 30’days. He gave us a week?!

DSFK

I was thoroughly impressed with this establishment. There are ample activities for both children and adults. The firewood was very affordable, and the hot tub was relaxing. The heated pool and the Wibits were enjoyable for the children. Additionally, there were lifeguards on duty, and fishing was also available. They also hosted WiBit competitions for the kids, my daughter loved it. The host was very entertaining! There are other amenities but too many to list. It’s on the website. The only minor drawback was the service by the pool; the bartender seemed to prioritize permanent guests over newcomers. She could have smiled or been a little more pleasant however it is not a deal breaker, to each their own. Overall, I had an excellent experience and look forward to returning. This location offers a plenty of family fun!

Mugs

I just wanted to write a review to say how thankful I am for their honesty. We had a trip planned for this weekend and due to the fact that they have seen a lot of rain the past few days, they called us today (a Tuesday) to let us know and refunded our money.

Not only am I happy about the fact that they refunded us but the fact that they gave us as good of a notice as possible. We were able to book something else south and will absolutely be booking with them again later this year.

Honesty and overall customer service is hard to find today but not here. A+

Bradley F.

What a trip. Love this place and will be coming back!

Pro tip:

Try the cheese curds at the restaurant. Also the frozen monkey and old fashioned at the bar.

Also gotta stop and buy some kettle corn from the guy selling off his truck.

Loved the pool and the slides and had a blast mining for gems.

lconr24

Amenities are nice. Can’t say the hospitality was the best. None of the staff you pass say hi, the kid at check in was really brief. Our first time here so we asked how to get to our site so he then gave us a bigger map to show us. Asked for hours to the pool and he told me to go online. Not the best first impression. We stayed during the week days so the chaos wasn’t there but can’t imagine what it looks like on a weekend! We were placed on a handicap site so when we pulled up I had to go back to office to confirm that where I should be as I’m not handicap and didn’t want to be fined. Lots of open sites so felt bad for taking handicap site. Some of the seasonal sites are really dumpy. A red poop tanker truck comes through every day. Monday morning at 6:30am and woke us up as it sits and idles really loud. Tuesday morning at 7:45am. Quiet time is until 8am so it would be appreciated the campground is kept quiet until then, especially for those with little kids. Again, amenities are great. We will come back when kids are at least 4 feet tall to ride the water slides. Just couple use a little brushing up with hospitality, quiet hours, and mini golf could use some hole numbers so you know where to start/end.

Rob M.

Horrible service at the restaurant. Was in restaurant for 3 hours. Cold food. Waited 2 hrs and still no check. Put money on table and left. They fined the group $500 because they didn’t give us a check and cold food, said we didn’t pay. Had to go back pay bill again and fine. Never going back