ACE Raft Lower New River Gorge take-out - Fayetteville, West Virginia

Kassie N.

We went white water rafting in early October with ACE. We had John as our guide on the Lower New River full day trip. This was our first time ever white water rafting and it was hands down our favorite thing about our trip to New River. We were nervous about the chillier weather and water but it wasn’t nearly as cold as we were expecting. John was a great guide and we had so much fun! Food was provided for lunch on our trip and we were expecting just simple sandwiches but it was a whole bbq meal! Overall great experience and we will be going back!

Thomas A.

Had a great time rafting, the guides were funny and very knowledgeable. They do an excellent job leading their rafts. Teamwork makes the dream work when rafting, paddle as a single unit for best experience.

Justin L.

We had a family of 8 on a raft, from start to finish no one stopped smiling or laughing once! Put simply this was one of the best times you can have in West Virgina. We were lucky enough to get Tristan as our tour guide, he was extremely experienced and shared a lot of fascinating information about the river and WV as we went along. WELL WORTH IT !!!!

Todd W.

If you are thinking about whether you should do it or not YES YOU SHOULD! This was the second year in a row for our family we loved it so much last year. Marcus is THE BEST Guide on the water. He is knowledgeable, funny, safe, and knows his $h1+. Ask for him and you and your family will have a lifetime memory to share forever. They offer a video service but they might as well duct taped the camera to an Eastern River Cooter turtle that blindly merges into traffic on route 19. Anyway call and make a reservation,ask for Marcus,and thank me later.

Bruce W.

We brought about half the family down for a rafting trip. We had an oar boat with a 10 year old grandson and a raft for 6. We had the best time. We normally head to the beach this time of year but decided to try this, this year. Half the family backed out. They missed the most fun I've seen my daughters and 5 of my grandkids ever have. The guides were the best and they make the trip. Everyone that went is already talking about the next time we go, so huge success. ACE's people are the reason why. They went out of their way to make this day our best day! Hats off to Scottie O. and the rest of the guides on the river that day!

Upendra P.

Great place to just hang out and take in the sights and sounds

Andrew G.

I did not atend any trips with ACE Adventure and this review is strictly for the reservation process.

I attempted to book a mountain biking half-day tour with ACE Adventure through their website. I was able to book a tour after putting in my payment information. My card was charged and I received a confirmation email. All good so far.

Then, a few hours later, I received an additional email from ACE Adventure stating that I was waitlisted for this tour because the minimum amount of people was not met. This makes sense as ACE would lose money if I were the only one on the tour. So I waited patiently for an update.

Well, now with less than 12 hours until the scheduled tour time (8:30 AM) I have not heard anything from ACE Adventures. No courtesy email informing me that the tour is cancelled officially and to not show up, no information about a refund (would be nice if they had waited to charge my card until AFTER I had a semi-confirmed spot), no communication whatsoever. Even a call or email to suggest alternative tours that are available would be nice since I am clearly interested in attending one would have been nice.

I did go to Adventures on the Gorge for ziplining and a bridge walk and, from my experience, they were more professional and things went more smoothly. I would not use ACE Adventures in the future solely for their lack of communication or care during the reservation process (the easy part!)

Raul M. P. V.

We just had the best experience rafting with ACE, our guy Zac was awesome
Highly recommended the Whole day trip
Launch was good