Microtel Inn & Suites by Wyndham Beckley East - Beckley, West Virginia

Billie M.

My friend and I picked this place as a halfway point between us. The building is in good shape on the exterior and interior. Our room was really pleasant, the layout was nice and it was very clean and had all the things we needed. It was a very quiet stay, and the beds were comfortable.

I really appreciate being able to afford a hotel stay and then arrive to find that the hotel isn't tattered or threadbare. People shouldn't have to go broke booking a room just to be assured their stay will be decent. This place reassures me that this is still possible. I want to thank the staff for taking good care of the facility and the people who stay with them.

Breakfast was good, and the pool room seemed really toasty warm for mid-January. I really wish we had taken a dip.

Only complaint was the elevator. I think it may be time to service it.

Dale B.

Rooms are clean, beds are comfortable and it's quiet. The workout facility is nice if you're like me and you like to walk a couple miles to unwind and clear your head before going to sleep. I haven't used the indoor pool but it looks nice. The staff has always been friendly and very helpful. I have stayed here several times and never had a problem.

Briana P.

Hotel feels run down. Elevator was filthy and sounded like it might break down any moment. The carpet between the hallway and our room was so worn and tattered that you could see the underlayment beneath it. All around the edges of the room, the carpet was filthy and looked like it hadn't been vacuumed in months. The walls in the bathroom need a really good wipe down. A tile in the bathroom was just leaning up against the wall and wasn't even attached. There were stains below the toilet, and the shower curtain rod was broken so the curtain wouldn't even stay closed while showering. The shower drained slowly and we ended up wading through several inches of water even after just a 5 minute shower. Breakfast was really just an assortment of pastries, no protein in sight besides some cheap yogurt. Only reason the stay got two stars is because the bed was reasonably clean and the staff was polite. Definitely would not stay here again.

Xiomara R.

Truck driver here and this was the perfect stay! Reasonably priced and within distance of Glen’s Towing where my truck is at right now. They have great options for breakfast considering the price of the room. Did not use the pool but the area is nice and I’m sure the pool is heated as it was steaming. Every person on staff was super friendly, warm and welcoming. When I checked in the front desk had everything ready for me just had to verify with my ID. I’m not sure what some of these reviews are about bad rooms but I got a single queen and the room was very clean, stocked with the usual items, smelled fresh and is honestly more than I expected for the price point. I will say the walls are pretty thin that part is true, I could hear the person in the room next to me snoring but it wasn’t as if I couldn’t get past it. I just put some sleep sounds on a very low volume for sleep and it easily solved the problem. If I had too or am in the area for any reason and needed a place to stay I would stay here again. *single queen rooms do not have fridge or microwave* I didn’t need either but figured I let everyone know.

Rajinder ?. S.

Rooms were clean and spacious, but need updated. Couch was very worn out.
Service was good, James was able to help us through a reservation issue. Breakfast was alright, coffee could be better.

Spencer P.

This was my 2nd time staying here. I stayed here 2 weeks ago with my brother and they didn’t make our beds, vacuum or clean the trash. I decided to give them a 2nd chance because of our ski trip. Well this time not only did they not make our sheets but they didn’t clean the room, make the beds, replace the sheets, take out the trash, or clean the bathroom. They said they cleaned it but didn’t replace the sheets because they weren’t asked to do so. Spoke with the manager he tried to say that we don’t do it unless you ask us to. There was a note left by the assistant manager for our room to be cleaned! Even when we checked in the bathroom was dirty and here’s a pic that we took the night we arrived but they refused to do anything.

Slnnersaint S.

This inn is for out of town customers only, that's my only complaint. Just because when there was the winter storm and the dollar general employee where stuck for the night, they wouldn't rent a room too those older ladies.
Other then that, it was a decent place, cozy room, super hot water, and free "basic" breakfast. Could use some updating to more of a modern feel

Stephen S.

The staff lied to me. I phoned from Canada before booking. I wanted to make sure I would be able to watch the NFL playoffs. The game was broadcast on CBS a national channel but due to issues between the hotel and cable company the game was unavailable. I immediately checked out 20 minutes later but they will not refund my money. They lied and the customer gets screwed. This place was a dump anyways, broken and stained dirty chairs in the room. I would not let my dog stay here. Stay away at all costs they lie and screw their customers.