Tru by Hilton Beckley - Beckley, West Virginia

Dana M.

Nice clean hotel right off off the interstate. Not too far from several restaurants. Check in and out was easy to do. Beds were nice and room was clean. They have a nice mural in the public area on the bottom floor. They also had a decent breakfast. I would stay here again.

Amy B.

Great stop! Lobby area is cute and inviting. Rooms are clean and the bed is very comfortable. Nice light breakfast including Udi's individually packaged bagels and bananas, oranges, and pears for gluten free needs. Mostly quiet on the back side of the hotel.

James M.

Great experience. Check in was seamless, was recognized as diamond member and provided drinks and snacks. The lobby is very nice and inviting, snack area, pool table and places to sit. Breakfast served 6-9, hot coffee, water available. Parking was decent, in a great location right off freeways and beside several restaurants.

Wojciech W.

Bring Earplugs or Lose Your Sanity

If you enjoy waking up every 30 minutes and questioning whether you’re in a hotel or a construction site, this is the place for you! The walls are so thin you can hear everything—doors slamming, people stomping around like they’re training for a marathon, and even your neighbor’s digestive issues (yes, I heard every single fart). At one point, I was convinced someone broke into my room, but no—it was just the sound of a door three rooms down.

Unless you can sleep through an earthquake or come prepared with industrial-grade earplugs, good luck getting any rest here.

Laura S.

Our room was great. Just as expected. There were 2 light bulbs that needed replaced. We didn't complain, but this seems to be a common hotel problem.
Beds were comfortable. Breakfast was standard. I didn't hear noise from inside the hotel, just the freeway outside.
I think it was a bit pricy for the area.

UPDATE:
I tried to stay here again in February 2025 and this is what happened:
Made a reservation through a Hilton Honors agent. I was told the total price which I agreed on. I was to pay upon arrival (already on the road and arriving in 4 hours) Sometime later I recieved an email from the hotel with a $40.00 increase in the price. Called the hotel, thinking it was a mistake (now an hour away from the hotel) Spoke with Trudy, who advised that it was a busy Friday night with good skiing conditions and couldn't give me the agreed upon price from Hilton Honors call center. She was rude with absolutely no consideration for me. We ended up NOT staying here and had to find another hotel nearing last minute.
I will NEVER consider staying at this particular hotel again.

Allison D.

I am very much a clean / germ freak and I have a huge issue when having to stay in hotels however, this hotel was perfect for stopping through on our drive home. It was clean, modern, & made me feel at ease. & no carpet is amazing!! Very comfortable stay - I recommend.

April H.

We stayed here the night before Thanksgiving to stop in our way driving to see family. We didn’t arrive until about 10 pm but were greeted by Susan, who was very kind and got us checked in quickly. She knew we had cats with us and even gave us a couple of cats toys, which I’ve never had at any other hotel. There was a fee of $50 for our cats (same for dogs). The hotel was quiet and our room was very clean. The soap, body wash, shampoo, conditioner and lotions all smelled amazing and were in squeeze bottles attached to the walls. Our cats settled in well and we never heard any other people even though we’d seen numerous people in the lobby and hallways. The bed wasn’t as comfortable as I would prefer but it was only one night and fine for that. We enjoyed our stay here and would stay again.

Judy S.

Not what a room that cost $170 should be. Mold in the bathroom on the floor. Used 1/2 roll of TP, should always be a fresh roll unless it is a public place. You private room should be germ free as possible. An office chair is the only place to sit, not an arm chair. Not a microwave to warm up anything, no coffee maker, the curtains let in the street lights from the parking lot they were not blackout and travelers need good sleep. $25 fee charged and she couldn't even tell me what it is for. We were told the fee was for incidentals . No receipt when checked out so I didn't know if the fee was refunded.