Hilton Garden Inn Seattle Bellevue Downtown - Bellevue, Washington

Vu P.

We arrived around 11 PM on a Friday night and were greeted by a super friendly and kind lady at the front desk. Her warm welcome made the check-in process smooth and pleasant. The service throughout our stay was excellent, and the location of the hotel was very convenient. One thing to note is that there is street parking available, but it’s based on availability. Overall, we had a great experience and would definitely consider staying here again!

Laura T.

We are originally from the area, but moved to Eastern WA last year. We stayed here on a quick trip home. The hotel is VERY clean and well kept. It was quiet, but it’s right in the city and we walked everywhere which was so nice. They have a huge selection of snacks and drinks and necessities in their shop. We were actually blown away by all the selections of goodies. The lobby is very nice if you want to sit down and relax. The bar food was next level. They even deliver it to your room. All the staff were very welcoming and accommodating. We definitely will be staying here again when we make our next trip home.

Kristi R.

Short business stay for a colleague and myself. The front desk team was warm and welcoming, they had us checked in in less than 10 minutes. My standard room was very clean, with a queen bed, chair and light, spacious desk area, TV, coffee station offered two bottles of water (charge for the water) and selection of coffee and tea. Small refrigerator that kept drinks cold. The bathroom with a shower and bottled shampoo, conditioner and body wash. The hand lotion was creamy and nice. Great additions were iron, hair dryer, in room safe, ample towels. The bed was a little lumpy, could use a replacement soon, however I had a great night sleep. The location is really quiet. ||The lobby area had some grab and go items and healthy snacks and some indulgent ones. In the morning complimentary coffee was offered. Off the lobby were some business center stations where you could add your laptop to the screens, printer and small table areas adequate to have a team meeting. Also off the lobby there was a breakfast area in the morning, which we were not able to partake in, and the food looked and smelled really good. Next time I will make more time to enjoy it. ||Gave only 4 stars, due to a few minor details. The mattress was lumpy on the right side, would suggest a future mattress replacement. When I turned off the lights, I could see light entering from the hall, outlining the door jam on all four sides. Rooms could use a freshen up of paint. ||Overall, I would stay here again for the great location, friendly staff, and a quiet nights sleep. Next time, would build in more time to utilize the pool, restaurant and other amenities.

Kalen Z.

There was no communication from the hotel that there was a problem. Only communication was them confirming our stay. I in no way blame the hotel stafff. I do wonder why a major hotel chain charging $300 a night for a basic room doesn't have generators and I do blame the major chain for having over a day to let us know they were canceling our multi-night reservation, but not informing us until we show up to check in that evening. There was no damage to the hotel or surrounding area, they were just without power.||Booked this months ago, we were unaware of the cyclone that hit the day before, as we were traveling. Again, no actual damage to hotel or area, just no power. My friends down the street at the Hyatt (we were in town for a professional conference) were able to check in to the Hyatt, despite them also not having power. They did have generators, despite being a cheaper hotel nightly rate wise than the Hilton, but they were unfortunately booked out even more months in advance than I booked the Hilton. ||There was also no attempt by the Hilton to help finding another hotel or anything, even when asked. I would understand a small hotel not being able to inform guests of a cancelation in this scenario, but not a major chain. And when there's no actual problem besides the power being out, I also don't understand canceling on a guest who is standing at your front desk, bags in hand. ||Do not recommend.

casey C.

We drove hours to spend time in Bellevue for my fiancé's birthday with our 11 month old. We chose to stay at the Hilton garden inn Bellevue.. upon arrival we noticed a horrendous smell in the elevator that resembled pee. The smell carried all the way to our room which was concerning. We went to bed and also noticed the heating air condition system is way too loud.. I woke up every time it kicked on. We chose this hotel for location and its pool.. the next morning we attempted to locate our robs that we thought would be provided by the hotel and there wasn't any available. Instead I found someone's dirty underwear and dirty tee shirt scrunched up on a shelve. This raised concerns if the room was even cleaned properly. After speaking with the front desk the receptionist was very nice but they would not comp parking or discount the room they just offered points that we will never use or a free breakfast. This also was not in our favor because we had plans to eat somewhere else. Disappointed that our stay turned out like this... we never even used the pool because of the rob issue. Would not recommend this place to anyone. Staff was wonderful but what wasn't done was upsetting.

Adarsh N.

I am surprised to see 4 plus Google rating. The sound from the air-conditioning/ heating vent was way too loud. I am surprised how guests here get a peaceful sleep. Its not worth it for money we pay per night.
But the staffs were friendly and they helped changing us to a different room upon conveying the issue. But unfortunately the second room had the same issue and that's when I realized this is something normal in every room.
Positive- clean room and location.

J. S.

We had a truly wonderful experience at the Hilton Garden Inn Seattle Bellevue Downtown. Our corner room was spacious, though the beds were a bit firm for our liking.

We encountered an issue with the AC fan, which maintenance couldn't resolve during our stay; however, the manager kindly offered us points as a goodwill gesture upon checkout.

The pool and hot tub were delightful on our first night, but unfortunately, we couldn't use them the following evening due to the number of guests, likely several family groups.

A special commendation to Jenny, the bartender, who provided exceptional service. Despite managing the front end alone both nights—one of which included a company customer party—she remained friendly and attentive.

chun C.

The staff were very friendly. During this stay, I stayed in two different rooms, the air conditioning was both very noisy , making it difficult to fall asleep. Additionally, the bedside lamp in one of the rooms was broken upon check-in.

Overall, the environment was clean, and there was a nice-looking gym.