Christine M.
DO NOT RENT THESE CABINS ! |**** THE WEBSITE PHOTOS ARE FROM PREVIOUS OWNERS/PREVIOUS YEARS / NOT CURRENT/ VERY RUN DOWN ||The BBB has been notified ||I’m attaching the email /text that I sent after our stay 7/24-7/29/24. Needless to say after reading other reviews I will not be contact from the owner, Jonathan. I also might add that the phone # left for mngt is missing a digit so once you’re on the property you’re SOL. ||Hello Jonathan, | We left this morning around 10am. The key is on the table. | After our 5 day stay, I'm thinking back about the condition of the cabin. When we first arrived there was high grass with many clover and bees and poison ivy all over the front porch… this was a great disappointment especially due to my son and mother being highly allergic to bees and ivy. When entering the cabin the air freshener that was recently sprayed was overwhelming; once it wore off there was a bad urine smell in the bathroom. Secondly , I know Mother Nature will take its course , but the amount of spider webs and very large wood spiders all over the porch as well as covering the sliding glass door was unacceptable . As a matter of fact, I was carrying a case of water one evening and as i was exiting the sliding door I became covered in a spider web w a large spider that got into my hair. Also, the porch rugs, ashtrays and charcoal grill were filthy . Third , we experienced rodents inside where there was rodent dirt amongst the dishes ,utensils /silverware . Prior to using any of the dishes or utensil's we had to wash them . Forth , we could not shower due to the hot water coming and going .; we had to shower at the campground after boating. We appreciate you sending Sam/maintenance, but he did nothing ( not to mention we had to tell him where the hot water tank was) my husband seems to think the regulator is bad which is why the water would go from hot to cold within seconds . Fifth , the first evening when we did shower , the bath tub fills up while showering and the sewage smell is awful inside and out. Also the same sewage smell is stippling when using the washer. Sixth , the cabin sleeps 6... everything was very clean and comfortable except on the first night when our 28 yr old 185 lb son sat down on one of the twin beds upstairs the box spring folded in half under the mattress. (I alerted you and you didn't reply) Thankfully the day bed was there or he would've been sleeping on a broke bed. Seventh , the front door lock was broke and my husband had to rig to open . (I'm not sure how safe I felt once he was able to open like he did ) Thankfully there was a deadbolt to lock . I alerted you of this as well... no reply . Eighth, the window air Condition unit does NOT cool the cabin and without screens in the windows the temp in there was very uncomfortable. It was 86/88 degrees Sat/Sun. Also, the black mold in the air conditioner unit is very hazardous , thankfully no one got sick . We have a rental cabin in Cook Forest, PA; we understand the importance of making sure our renters are satisfied with their stay. Under these conditions, we would RETURN THEIR PAYMENT IN FULL. It's very difficult to rent when you're not familiar with the area and the last thing we would want would be to ruin one's vacay due to the facility being unacceptably maintained . The cabins look to be "once" beautiful, but unfortunately are lacking upkeep and maintenance . Housekeeping was friendly and also commented what we experienced was unacceptable. | When spending $1085 for 5 days , one would not expect to have to shower at a campground , worry about rodents , (I forgot to mention we kept our dry goods in our car), cleaning a kitchen prior to use and sweating to death and hoping that our personal belongs are safe while we are away ... just to reiterate.|| Finally, I would appreciate a refund; I'm sure you will be in touch.
